Customer Service Management

Nesreen Abusaad

**** ****** ***** . *****, ***** 75025

Cell 214-***-**** . abmjn6@r.postjobfree.com

Qualification Highlights

Committed to providing high-quality radiologic services and catering to

patient needs during exams. Proficient user of radiology management and

hospital information systems. Able to work independently while producing

high-quality radiographs and providing excellent patient care. Team player

capable of working well with co-workers, physicians, patients, and family

members. Outstanding organizational, analytical, and patient care with

ability to perform multiple tasks.

Areas of Expertise:

X-rays Film Evaluation

Magnetic Resonance Imaging (MRI) Radiation Protection

Computerized Tomography (CT) Customer Service

Scans

Fluoroscopy Procedures

Professional Experience

Envision Imaging of Allen, Allen, TX July 2006 - Present

Lead X-ray Technologist

Responsible for performing all diagnostic x-ray exams and fluoroscopy

procedures. Became proficient in DR, CR and film. Responsible for

approximately 40 patients a day. Responsible for making sure order is

consistent with diagnosis on every patient. Manage x-ray supply

inventory. Carry out work on GE CT scanner. Carry out work on Siemens,

Open GE .7, and GE 1.5 MRI Machines. Responsible for maintaining

radiographic equipment.

Key Achievements:

. Taking on the responsibility for as many as 55 x-ray exams in one day.

. Completed B.S. in Radiology while working 40 hours/week from 2007-

2008.

. Has been Employee of the Month several times

. Cross trained into CT in between shooting 30-40 x-rays

. Learned how to start IV's

. Started to scan MRI patients

Prime Diagnostic Imaging, Dallas, TX 2006

X-ray Technologist

Responsible for doing all x-ray and fluoroscopy procedures. Learned to

do CT scan procedures. Responsible for maintaining radiographic

equipment. Made sure patients are properly dressed for examinations.

Assist radiology nurse with pain management patients. Operate the C-arms

for pain management procedures.

Key Achievements:

. Responsibly for doing all x-rays, C-arm procedures and CT scans

. Cross trained into CT

. Learned the Philips C-arm for all pain management procedures

. Has been Employee of the Month several times

Educational Background

Continuing Education in MRI, 2010

El Centro College, Dallas, TX

Bachelor of Science in Radiology, 2008

Midwestern State University, Wichita Falls, TX

Associate of Applied Sciences in Radiologic Sciences, 2005

Brookhaven College, Dallas, TX

Associate of Science, 2004

Richland College, Dallas, TX

References available upon request.

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