Manager Customer

Location:

Posted:

June 24, 2010

Robyn Mills Phone: 479-***-****

OBJECTIVE:

To obtain a position with my years of transportation and logistics experience can be utilized.

PROFESSIONAL EXPERIENCE:

TLT Logistics Greenwood, AR

May 2010 to current

Job description involves brokering load with customer and carriers. I have a customer base where customers come to

me for their logistics solutions. Daily job functions are communication with customer by negotiating rates, data

entry, scheduling pickups and deliveries. Excellent communication skills with customers and carriers.

USA Truck, Inc. Van Buren, AR

September 2005 to April 2010

Fleet Manager Responsibilities:

Job description involved handling 50 plus drivers, maintaining each drivers safety record, compliance, and

maintenance on each truck. I was expected to keep in high percentage of drivers available each day to meet expected

revenue for each day.

Load Planner/ Freight Coordinator Responsibilities:

This involved assigning loads to drivers, communication with customers and brokers.

Having great communication skills with customer was top priority. Discussion of certain lanes and/or freight that

needed transported. This involved discussion of rates once an agreement was made and a contract would be set into

place. Track and trace load for customers and brokers. Constant communication per phone/emails to negotiate rates.

Up held excellent communication with customers.

Account Manager Responsibilities:

Managed multiple accounts for customers. Daily job functions involved daily communication with each

customer, discussion of rates, track and tracing of loads, trailer pool management, meeting customer's expectations on

committed freight with 100% of on time pick up and deliveries. Data entry, this involved entering the data in for each

load, scheduling pickups and deliveries. Constant communication per phone/emails to negotiate rates. Up held

excellent communication with customers.

J.B Hunt Transport Lowell, AR

November 2003 to August 2005

Night Fleet Manager Responsibilities:

Job description involved handling 300 drivers, discussing load execution to making executive plan of how a

driver would pick up and/or deliver his/her load on time. This executive plan also involved communication with

multiple people, area service managers, load planners, switch coordinators.

EDUCATION:

January of 2003 to June of 2005

University of Arkansas Fayetteville

PROFESSIONAL AFFILIATIONS:

I was selected to be in the Biltmore Honors Edition of Who's Who Among Executives and

Professionals 2010 Edition.