Administrative Assistant Customer Service

Location:

Posted:

June 24, 2010

CINDY RAILINE

BEALETON, VIRGINIA 22712

Home 540-***-****, ********@*******.***

Objective: To obtain a challenging position where I can maximize my skills

and experience.

Major strengths include:

Planning/Organizing Communications

Preparation/Recording of Legal Documents Project Management

Development of Manuals/Spreadsheets Payroll & A/R - A/P

Qualifications

Administration - Schedule workflow to meet deadlines and assist staff in

office procedures. Assist in maintaining quality control from beginning of

projects to final delivery.

Customer Service - Work well with customers to ensure needs are met and

satisfied. I am able to guide work through entire operation and achieve

objectives with customer approval.

Insurance - Claims management, quoting, client system/file management, and

premium data input & insurance companies' computer downloads; bond account

management.

Other - Experienced with various software programs including, but not

limited to: AMS Windows, Word, Excel, Works, Word Perfect, Lotus,

SuperCalc, LabelPro, Estimatic, COINS based programs, Surepath, Sagitta,

Ultramain, Oracle. Transcription skills.

Experience

10/07-12/09 Administrative Assistant, KLC, Manassas, VA

11/06-10/07 Administrative/Personal Trainer, Fitness By Design,

Bealeton, VA

05/04-11/06 Account Manager, USI-DC Metro, Falls Church, VA

03/01-05/04 Administrative Assistant, AVS, Arlington, VA

Education

Fulton Montgomery Community College, Johnstown, NY

Individualized Studies Degree