Customer Service Sales

Kimberly A. Gemmen

**** **** ***** ***.

Hudsonville, MI 49426

616-***-****

e-mail: *********@***.***

QUALIFICATIONS & STRENGTHS

- DETAIL ORIENTED - SELF-INITIATIVE

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- COMMUNICATION SKILLS STRONG WORK ETHIC

- EXPERIENCE IN SALES, MERCHANDISING, AND CUSTOMER SERVICE

EDUCATION

- BACHELOR OF ARTS DEGREE IN ORGANIZATIONAL COMMUNICATIONS

- BUSINESS MANAGEMENT MINOR

- WESTERN MICHIGAN UNIVERSITY – KALAMAZOO, MI JUNE 1996

EXPERIENCE

Gold & Silver Exchange Jenison,MI 616-***-****

Events Coordinator September 2009-Present

Buyer of precious metals, outside sales to promote events

Lowes Grandville,MI 616-***-****

Flooring Associate May 2009-August 2009

Sold flooring products and services. Maintained department integrity

American Merchandising Specialists, Inc. 704-***-****

Electrolux District Sales Manager March 2007-December 2008

Managed sales and training of Electrolux products. Formal Presentations

Lowes Holland, MI 616-***-****

Product Service Associate September 2006-March 2007

Maintained merchandising integrity as per corporate planograms

American Merchandising Specialists, Inc. 704-***-****

Merchandising Specialist April 2003-September 2006

Serviced local Lowes stores merchandising several departments

L & L Jiroch Distributing Co.(H T Hackney) Wyoming, MI 616-***-****

Crew Leader-Merchandiser July 1997-April 2002

Consulted and implemented convenient store lay-outs. Evaluated products

via velocity reports. Managed key gas station accounts

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