Mia E. James
abmjfu@r.postjobfree.com
Objective
Dynamic Sales Manager delivering cutting edge customer service and strong
record of outperforming sales quotas. Always developing new business and
strengthening customer relationships with advance experience is sales. I
am always energized by new challenges and I posses keen abilities in
planning, goal setting, strategy implementation and follow up.
Professional Strengths
Team Building
Employee Motivation
Policies and Procedures
Problem Solving
Staff Training & Development
Customer Service
Loss Prevention
Education
West Florence High School, Diploma
Associates of Arts Education, Phoenix University
Relevant Experience
The Children's Place
Assistant Manager 2007 - 2009
Oversee daily operations of retail store while increasing local
customer base. Focus on selling solutions to meet forecasting sales
projection for company standards, set visual floor sets for new clothing
lines as directed by corporate, and provide excellent customer service for
daily operations.
McLeod Regional Medical Center
Gift Shop Coordinator 2007- 2007
Oversee daily operation of inventory for hospital gift shop based on
daily shipment. Implement safety procedures for all employees according to
health standards. Provide customer service for patience and employees.
Gymboree Inc.
Assistant Manager/ Manager, 2004-2007
Charge with daily sales of retail store while also increasing local
customer base. Focus on selling solutions to meet forecasting sales goal
of corporate offices, flexibly adapt sales tactics and presentation for
each customer. Process shipment for presentation of new clothing lines,
open and close store, and process bank deposits for corporate review.
Exceeding Customer Service goal with a score of 100% 6 consecutive times.
Development of Loss Prevention goals resulting in shrinkage from 4.85% to
1.11% in less than months.
Generate highest volume sales in district of 8 stores.
A step Ahead Day School
Director, 2002-2004
Oversee operation of preschool managing a staff of 20 employees.
Responsibilities included: administrative, billing, personnel issues,
human resources policies and procedures, payroll and yearly Tax returns
and submission.
Maintain compliance of client records for South Carolina State Review.
Post all tuition payments for weekly attendance.
Conduct monthly staff meetings.
Lils Group Childcare
Office Manager, 1999-2002
Oversee all office duties at childcare center managing 3 employees.
Responsibilities included: answering phone, filing, faxing, copying, and
entering payroll, light accounting, and all general office duties.
Maintain compliance of employee records for Director review.
Post tuition payments and employee payroll
Accounts Payable / Receivable
Order supplies
References Available Upon Request