Stephanie Harrold
*** ****** ******, *******, ******** 48342
248-***-**** Home; 313-***-**** Work; ***.********@*****.***
EDUCATION
Bachelor of Arts, Labor Studies, December 2002, Wayne State University,
Detroit, Michigan, in addition to one year of combined graduate coursework
completed at University of Michigan, Flint and Walsh College, Troy MI
EXPERIENCE
Senior Clerk, Probation Department
United States District Courthouse, Detroit, Michigan, October 2000 -
present
. Prepare and file petitions and warrants with the court; maintain and
update case files
. Provide assistance to the general public, clients, and courthouse
staff
. Demonstrate understanding and use of processes, forms, computer
applications, organization and time management skills
Legal Secretary
UAW Legal Services, Pontiac, Michigan, July 1999 - October 2000
. Prepare and file petitions with various courts
. Client intake
. Maintain attorney calendar
. Reconcile fiduciary accounts
. Knowledge of various probate forms and petitions
Clerk - Safe Deposit, Electronic Transfer, Accounts Payable, Collection,
and Teller
Chase Bank, (formerly NBD/Bank One), Detroit, Michigan, April 1981 - July
1999
. Research and resolve bank errors, and respond to customer and vendor
inquiries
. Open new accounts, i.e., credit, checking, and savings accounts
. Promote retail sales of credit products, and other bank services
. Explain terms and conditions of available and purchased bank products
and services
. Maintain safe deposit box records and branch inventory
. Balance automatic teller machine; monitor ATM cash levels
. Provide ATM training to branch staff
. Electronically transfer funds to various banks within the United
States
. Process monthly requisitions and or invoices received from bank
employees and service providers
. Collect and post past due payments received from delinquent credit
customers
. Demonstrate knowledge of check cashing procedures, foreign currency
exchange, and balance cash drawer
SKILLS
Typing (55 wpm), Dictaphone, Microsoft Office, Word Perfect
REFERENCES
Todd Johnson, Small Business Commercial Loan Officer, Chase Bank, Detroit
MI, 248-***-****
Kimberly Stout, Esq., Birmingham MI, 248-***-****
Dr. John Ray, Supervising U.S. Probation Officer, United States District
Court, Detroit MI, 313-***-****[pic]