ELIZABETH A. VANCIL
**** ****** **** **. ( Marietta, GA 30062 ( (c) 770-***-**** (
********@*****.***
SUMMARY:
Multi-skilled pre/post sales Solution Consultant, extremely adaptable and
flexible in changing environments that demand a wide range of business
experience and knowledge while bringing structure to processes and
companies to more competitive and strategic levels. Excellent
interpersonal and communication skills reflected the development of
business relationships. Built lasting relationships with clients and
coached sales teams and systems/solutions consultants. Top producer
awarded honors of excellence for performance. Rapid comprehension for
product and system knowledge coupled with understanding of market trends
increased productivity time frame. Process and detail orientation enables
multi-tasking with ease coupled with superior research techniques.
PROFESSIONAL EXPERIENCE:
Sr. Sales Executive / Consultant Cogentes, Inc. /
Utilitcon
March 2008 to current Atlanta, GA
Provided Business development and sales activities for professional
services company that uniquely focuses on providing enterprise and
infrastructure architecture and CIO services for SE territory and
Caribbean
. Developed pipeline in new area by building relationships through
Technical Association of Georgia (TAG), Women in Technology (WIT),
Techlinks, MIT memberships, personal relationships and working with
Microsoft relationship for Gold Partners to develop new business and
maintain existing business
. Met 30% of business goal in 6 months of quote in down market and new
territory
. Board member of IAMCP (International Association of Microsoft Certified
Partners), WILT (Women In Leadership and Technology), and IASA
(International Association of Software
. Planned, managed and attended technology trade shows that included
recruiting sponsors, speakers and attendees.
. Assisted in developing marketing plan for emerging company on East
Coast
. Organized lunch and learns and breakfast speakers for large, medium,
small and start-up companies
. Built partnership relationships with complimentary and strategic
companies
. Built relationships with "C" level executives
. Provided complex presentations of company services and prepared and
presented proposals, statement of work and master service agreements
. Nurtured Microsoft Managed Partner Program
Solutions Consultant Ceridian Employer
Services
September 2005 to October 2007 Atlanta, GA
February 1995 to June 1997
Provided pre-sale technical support for outsourcing Payroll/HR service
and software provider
. Performed virtual web and on-site demonstrations for a Hosted HR/PR
application
. Supported and train sales force, business relationship managers and
partners on application features. Hosted training seminars for new
release features. Designed and delivered cyclical 8 week sales
training calendar for sales teams that included company information,
competitive landscape, product reviews, selling points &
differentiators and sales tools
. Performed liaison functions between sales, implementation, marketing
and production development for enhancements and created Business
Requirement Documents for product development
. Built sales tools for sales teams that include recorded demo's, demo
data base, FAQ's etc, and sales analysis tools
. Completed RFP's and performed demo follow-up questionnaires and
participated in national industry trade shows
. Performed specialized customer, sales and partner training upon request
. Prepared multi-media demonstrations for perspective clients and
conducting in-depth customer surveys in addition to participating in
national and organized local trade shows
. Resolved and developing solutions regarding the integration payroll and
human resource issues for client internal specifications and providing
troubleshooting support for users and MIS personnel
Network Coordinator/Consultant Cerqueda, Morgan,
Gault, & Collins LLP
March 2001 to September 2005 Marietta, GA
Managed/migrated/implemented/integrated systems and software for CPA firm
& clients
. Recommended and implemented system changes for security, data back-up,
hardware and software standardizations and upgrades, DSL Internet
connection, virus protection, company wide email and remote retrieval
and VPN
. Developed plans for implementation and migration of upgrades for firm
and clients. Projects involved planning and implementing business
growth strategy for firm from one Windows NT server to six servers
windows MS 2003 servers with automated scanning, storage devices, that
included sharing of data, remote access, Domino & Lotus Notes
. Expanded accounting firm offerings to include billable IT
support/systems review for firm clients
. Labeled and cataloged all computer assets as well as documenting internal
system processes
. Troubleshot and resolved proprietary software and hardware issues
Principal, Consultant, Trainer and Analyst Infomentis
June 2000 to March 2001 Alpharetta, GA
Instructed software/hardware Sales forces of Fortune 1000 companies,
proprietary Sales Process training course
. Prepared for training course for on site room layout that included 95%
national and international travel
. Understood client training needs and performed surveys prior to course
. Developed industry specific examples and feedback to students
. Performed sales win/loss analysis and conducting client prospect
interviews to gather information and written analysis of accumulated
data for clients to review
Application Sales Consulting Manager Concur Technology
(formerly Seeker Software)
February 1999 to June 2000 Oakland, CA /
Redmond, WA 888-***-****
Performed pre-sales functional and technical support for a web based
HR/PR employee/managerial self service
software company with a national/global account focus. Responsibilities
included:
. Prepared demonstrations for perspective clients and partners, completing
RFP's and RFI's
. Conducted in-depth customer surveys to determine software, hardware and
service needs
. Created demo environment for pre-sales team and stabilize pre-released
product for demonstrations
. Performed managerial and administrative duties for to hire and develop
team and participating in trade shows
. Developed training documentation and training courses for new Sales
Consultants including demonstration techniques, functional and
architectural design and general sales support techniques
National Application Consultant-Technical Sales Support Infinium
Software (INFOR))
April 1998 to February 1999 Hyannis, MA
Provided pre-sales technical support for international HR/PR and
financial software company utilizing a web-based application in a
distributed MicroSoft NT environment
. Prepared multi-media demonstrations for perspective clients and
conducting in-depth customer surveys to determine software, hardware
and service needs
. Acted as field subject matter expert (SME) to Product Development team
for application in development stage
Systems Engineer-Technical Sales Support Inference
Corporation
June 1997 - April 1998 Novato, CA
Provided pre-sale technical support for an international software
provider of a knowledge management client/server
and self-service web application
. Prepared custom demonstrations for vertical markets, completed RFP's and
participating in trade shows
. Resolved and developed solutions for integrating to call tracking
systems for internal and external help desks and self service customer
web sites
. Managed quarterly local and regional user group and developing external
hardware requirements across all platforms
. Provided account management support and developing relationships with end
users of application
. Troubleshot support for users during installation of upgrades, managing
software evaluations
Project Manager, Trust Officer, Sr. Allocation Specialist Bank of
America (formerly NationsBank)
February 1991 to January 1995 Atlanta, GA /
Charlotte, NC 704-***-****
Managed conversion one hundred fifty-five 401(k), ESOP and Pension Plans
. Supervised evaluating and training a team of 11 for conversion project
utilizing internal employees, contractors and external consultants
. Consolidated voice, payroll, payment, trust, and record keeping systems
and liquidating dated equipment
. Provided weekly management reports and conducting bi-weekly high-level
status meetings
. Developed a conceptual conversion design, systems requirements,
specifications, procedures, and processing manuals. Implementing a test
plans, coordinating vendors and conversion teams and managing the
transfer of funds, in addition to performing compliance testing,
reconciling conversion, documented conversion reports for auditors
. Managed the record keeping process of high profile, large participant
count 401k, Pension, Employee Stock Purchase and ESOP plans such as
NationsBank, Polaroid, and CSX
Client Benefit Administrator Northern Trust Co.
(formerly H & A, Inc)
May 1989 to January 1991 Atlanta, GA
Managed defined contribution retirement plans and profit sharing plans
for 10,000+ employee corporations
. Provided weekly management reports; developing technical plan manuals;
reconciling trust accounts; processing contributions, investment
elections and transfers, loans and distribution, and participants
statements
. Maintained daily client contact and resolving problems coupled with a
technical mainframe system background and knowledge of the laws and tax
regulations governing the administration of retirement plans
Purchasing Agent/Buyer Christian
Broadcasting Network, Inc.
April 1985 - April 1989 Virginia
Beach, VA
Procured goods and services, expedited all purchases and developed
relations with suppliers and departments for a $150-million corporation
. Conducted market research for supply sources, analyzed and negotiated
terms, discounts and cost extras
. Developed a DOS based purchasing application system and trained
department personnel
. Conducted cost feasibility studies on supplies and lease/purchase
options for vehicles and equipment.
. Managed a corporate fleet of 135 vehicles
Management Trainee Baybank Valley
May 1984 - May 1985
Boston/Springfield, MA
Participated in a management development program that trained in all
aspects of banking from corporate and home office to branch banking.
EDUCATION AND TRAINING:
Georgia Institute of Technology -Bachelor of Science in Business and
Industrial Management - Dean's List
. Technology Training and Proficiencies: LAN/WAN, Client/Server, Visual
Basic, Lotus Notes, UNIX, Domino, MS Access, Novell, WordPerfect; MS-
Office Suite, MS Project, MS-DOS, Windows 98, 00, XP, NT, MS 2000 and
2003 Servers, NT Server; MS Watermark, Lotus Notes, Domino, MS
Exchange, Citrix, HTML and JavaScript, Crystal & Cognos Reporting
Tools, Cisco Pix Firewalls, Sonic Wall Firewalls, SANS - Iomega NAS
Drives, Web development tools, RFP Express, Synygy, ClearQuest
Development Tool, Share Point and Docushare
. Management and Sales Training: Six Sigma-YB, Project Management,
Leadership, Management and Supervisory Training; InfoMentis' Demo
Techniques, Miller Heiman's Conceptual Selling; Target Account Selling,
Fish Camp
. HR and Benefits Training: Kennesaw State HR Certification Preparatory
Course for SPHR, Payroll Program and SHRM Preliminary Training; EBRI-
Certified in EB Programs and ERISA; Corbel-Pension Basics Sungard HR
Systems, Ceridian PR and HR Systems, and Syntellect Voice System
. Capstone Institute: Completed Principles of Mortgage Finance
. Extensive Insurance Training and license to sell in state of Virginia
. HR Certification - Society of Human Resources & Kennesaw State
University
. Active member of Technology Association of Georgia
. Active member of Marietta Kiwanis
AWARDS/AFFILIATIONS:
. 2007 April Top Performers Award - Recognized for $1.6mm sales in
April to Annual Quota of $4.6mm
. 2007 Received highly acclaimed President's Circle Award
. 2007 Solutions Consultant of the Month - February and July - Eastern
Region
. 2006 Received 2 Ceridian Star Awards for supporting Sales teams over
and beyond job expectations
. 2006 Solutions Consultant of Quarter - Third Quarter - Eastern Region
. 2000 President's Club obtained by producing annual quota and achieving
MBO's (Concur)
. President's Club obtained by producing annual quota and
achieving MBO's (Seeker Software)
. President's Club award and achieved 160% of annual quota and
achieving MBO's, "SE of the Quarter" (Inference)
. President's Club award obtained by producing over 110% of annual quota
(Ceridian)
. President's Award for Excellence-Employee of the Year (CBN)