Deivis Gostinski - abmizo@r.postjobfree.com - phone : 954-***-****
Address: **** ** **** ******* - ******* - FL -33321
OBJECTIVE : Help Desk, Desktop Support, Network Administration,
Administrative Professionals (Office Administrative Assistants, Customer
Service).
Experience
Companhia Vale do Rio Doce- Sao Luis - MA -Brazil
MVS Operator
Responsible for executing and monitoring multiple batch processing
schedules,
Monitoring network(SNA,VTAM,NCP) using Netview,print and distribute
hardcopy reports,mount tape media.
Companhia Vale do Rio Doce - Sao Luis - MA -Brazil
Support Analyst
Responsible for the implementation of the operation automatization using
Auto-Operator/B&B.
Responsible for backup and maintenance of operating system environments for
the network(MVS-ESA,CICS/CSP,AS,Roscoe,etc), monitoring the MVS System,
analyzing the production batch schedule.
DASD and Data Management. experience in computer operations, including
monitoring, controlling and systems recovery of MVS, JES, IMS or
CICS/CSP,AS,ROSCOE, DASD storage and RAID DASD technology, and their effect
on performance and Disaster Recovery, automated tape libraries as well.
Heavy experience with scheduling such as JCL, IBM Utilities, providing
system failure support with IPL's. Mounting of tapes Performs system
tuning, monitoring and diagnostics to insure efficient and cost efficient
performance.
* Assist in performing troubleshooting and identification of applicable
problems relating to PCs, applications, and basic network communications.
* Primary contact to resolve problems reported to the Help Desk by phone, e-
mail, or in person.
* Records problem and resolution details to track requests and resolution.
Monitors and documents status of request until its resolution.
* Works with other members of the IT Department to resolve technical
problems.
* Provide basic support of hardware, peripherals, and network access.
* Provide support of office productivity applications such as Microsoft
Office and other line of business software as assigned.
* Research various problems to provide appropriate and timely responses to
end users, resolve basic troubleshooting issues and assist users through
simple procedures.
* Responsible for set-up of new workstations, including laptops, printers,
and PDAs.
* Assist with aspects of hardware lifecycle: purchasing, deployment,
maintenance, and retirement.
* Strong experience with PC hardware troubleshooting.
* Experience in Windows 2000/XP/Vista, MS Office 2003/2007
* Familiarity of Active Directory, DNS, DHCP, Symantec Backup Exec . and
Corporate Antivirus
Duralectra Inc. August 1998 - August 2001 - Natick, MA
Metal Platter -
Duralectra Inc.April 2001 - November 2007 - Natick, MA
Help Desk Tech - Experience diagnosing, troubleshooting and resolving
client issues with hardware maintenance, installations and upgrades.
Luciano Costa Realty. November 2007 - July 2008 - Marlborough, MA
Realtor for brazilian market.
Realtor in the brazilian market. Real State in Brazil.
CMF(Certified Metal Finishing). July 2008 - December 2009
Metal Platter
Pompano Beach, FL
Responsible for the production line in anodizing aluminum parts.
Education
Keefe Tech
High School GED
Framingham, MA
ITT-Tech
September 2009
Associate IT
Fort Lauderdale, FL
CNS - Computer Network System. Involve selecting, configuring and
troubleshooting systems that use various media and devices that
interconnect different systems and platforms into one common data sharing
infrastructure.
Skills
IBM training
MV16 - MVS System Operation - JES2
MV42 - JCL and Utilities
MV96 - MVS/VSAM Access Method Services
MV32 - System Resources
DB01 - DB2 Concepts and Utilization
Novell Training
520 - Netware 4.1X Administration
804 - Netware 4.1X Installation and Configuration.
Others:
System Developing using Client/Server Technology, Linux, Windows Server
2003,Win95/98/XP/Vista, Linux(Installation), MS Office 2007, Norton Ghost
(or similar disk imaging applications).Familiarity of Active Directory,
DNS, DHCP, Symantec Backup Exec and Corporate Antivirus.