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Customer Service Sales Representative

Location:
Garland, TX, 75043
Posted:
June 28, 2010

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Resume:

**** ********

GARLAND, TX. ***** 214-***-**** abmivn@r.postjobfree.com Fyodore

Moreno

Objective A young ambitious, self directed professional with

a versatile background ranging from administrative

job skills to entry level supervision. A creative

problem resolution negotiator and team player that

possess excellent organizational skills and problem

solving techniques. Overall, willing to learn new

trades and job skills while seeking a great career

opportunity.

Experience 06/09-04/10 Precision Documents Inc. Carrolton, TX

Associate Biller/Auditor

Processed contract billing/auditing with attention

to detail and accuracy.

Scheduled technicians daily, weekly and monthly

calendars

Created and maintained detailed reports for clients

on a daily basis.

Executed customer service to the upmost

professionalism via email or phone.

Maintained excel spreadsheets for management along

with crystal reporting.

Dispatched technicians to maintain and troubleshoot

printer issues/service calls

Assisted Accounts Receivables with applying payment

and delinquent accounts

07/08-01/09 Equipment Depot Inc. Irving, TX

Planned Maintenance Coordinator/Biller

Maintained accountability of 12 field and planned

maintenance technicians while

dispatching/scheduling daily service calls for

cliental.

Processed, billed and invoice on a daily basis.

Executed purchase orders for third party vendors.

Performed daily, weekly, and monthly time card

entries for techs.

Coordinated planned maintenance service and updated

account profiles accordingly.

Track and manage spreadsheets, work in process and

other misc. reports.

Create time and cost effective procedures for

department to better manage monthly budget.

Conducted Accounts Receivables and reports for

Accounting Manager

07/07-06/08 Heritage Auction Galleries Dallas, TX

Shipping/Receiving Office Coordinator

Maintained accountability of all inbound/outbound

merchandise accompanied with invoices in MS Access.

Prepared, packed and secured high value in boxes,

crates and pelican cases for shipping through

multiple couriers.

Ordered packing material i.e. to office material

used for shipping/receiving daily operations.

Performed daily shipping/receiving tasks and

procedures with UPS, DHL, Fedex, USPS and other

third party couriers.

Coordinated s/r instructions for foreign and

domestic cliental through the multiple auction

venues.

Called and collected/consulted with clients on past

due shipping payments

Created Commercial Invoices for multiple venues.

Managed and Coordinated 48 hour turn around policy

on shipments while ensuring safety and quality of

work.

Dispatched third party couriers for sensitive/high

dollar value to release liability off shipment off

the company for insurance purposes.

01/05-04/07 David McDavid Honda Irving, TX

Internet/Floor Sales Representative

Executed highest level of customer service and

hospitality to cliental who were potential

prospects.

Averaged 15-20 vehicles being sold on a monthly

basis.

Awarded Salesman of the month in August of 2005.

01/01-09/04 United States Army Hohenfels, GE

25U - Signal Support Communication Specialist

Awarded Secret Security Clearance upon entry into

military.

Installed, maintained and troubleshooted all

tactical RF radio equipment, signal support systems

an terminal devices.

Prepared maintenance/supply requests for unit level

Signal support.

Maintained/Troubleshooted level 1 and 2 help desk

automated issues and problems for fax machines,

computers and USB devices.

Plans, supervises and integrated the installation,

operation and maintenance of signal equipment and

local area networks.

Dispatched RF radio units and other components to

assigned sections and companies within the

battalion.

Created and maintained MS Excel spreadsheets for

commanders and higher chain of command.

Trained and implemented standard operating

procedures for users and chain of command.

Education 08/97-05/00 Sunset High Dallas, TX.

Diploma



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