LaTosha Penn, PHR

**** ******** ******

Montgomery, AL 36117

Home: 334-***-**** abmiqm@r.postjobfree.com Cell: 334-***-****

Accomplished human resources professional with over 10 years of experience

with MSM and MSHRM degrees, and professional certification (PHR). An

energetic leader and team builder with a passion for total company success

through continuous improvement and employee empowerment. Comprehensive

human resources experience has been in generalist and specialist capacities

supporting variety of environments including manufacturing, retail, and non-

profit, exempt and nonexempt, and single and multi-site locations. PC

proficient in MS Office Suite.

Technical Competencies Behavioral Competencies

Talent management Strong organization, analytical, and

communication skills

Employee relations Collaborative, resourceful, and decisive

Policy development and Proactive customer service and results

implementation orientation

Training and development Systematic process and project management

PROFESSIONAL EXPERIENCE

THE HOME DEPOT, Montgomery, AL 2007 - 2010

Human Resources Manager

. Managed multi-site locations (Alabama and Georgia) with 1100+ associates.

. Drove succession planning, management development and performance

management in assigned area. Provided tools and facilitating meetings to

ensure ongoing development and follow up.

. Resolved associate relations issues.

. Investigated compliance issues raised in charges (i.e., Title VII, ADA,

ADEA, FMLA complaints).

. Supported consistency in practice of Standard of Operating Procedures,

employment laws and regulations (local, state and federal).

. Developed and maintained district level affirmative action plans.

. Advised management on organization structure changes and decisions to

drive cultural change.

. Trained district management team on selection and staffing resources and

tools.

. Promoted career development initiatives.

. Raised awareness of diversity and methods to increase quality to

diversify the candidate pool.

. Counseled and coached district management team on business decisions

related to personnel issues, leadership and management effectiveness.

. Facilitated human resources training classes to include associate

orientation.

HYUNDAI MOTOR MANUFACTURING, Montgomery, AL 2006 - 2007

Team Relations Specialist (Supplier Support)

. Assisted tier one suppliers with policy development.

. Evaluated supplier policies and operations.

. Developed and facilitated training (employee relations, sexual

harassment, workplace violence, union avoidance, etc.).

. Analyzed data and made recommendations to HMMA and suppliers.

. Advised and assisted suppliers with conflict resolution and union

prevention.

LaTosha Penn, PHR Page Two

THE HOME DEPOT, Montgomery, AL 2002 - 2006

Human Resources Manager

. Developed store hiring plans

. Maintained and updated HRIS (i.e. payroll, benefits and associate

information

. Counseled and coached store management team on business decisions related

to personnel issues, leadership and management effectiveness.

. Administered and followed up with safety training per OSHA regulations.

. Monitored and maintained store affirmative action plan.

. Trained store management team on selection and staffing resources and

tools.

CENTRAL ALABAMA OIC, Montgomery, AL 2001 - 2002

Job Development Specialist / Recruiter

. Recruited individuals for job training programs.

. Contacted human resources representatives from business, labor, industry,

government, and social service agencies to develop employment

opportunities for clients.

. Developed jobs which match client's demonstrated competencies and

achievement level.

. Conducted vocational and career awareness seminars for clients.

. Familiarized clients with general employment policies and procedures.

. Offered employment consultation to past and present clients.

REGIONS FINANCIAL CORPORATION, Montgomery, AL 1999 - 2001

Call Center Representative II

. Assisted current and new customers with account information, requests and

research via telephone.

. Cross-sold Regions' products and services.

PITNEY BOWES MANAGEMENT, Montgomery, AL 1996 - 1999

Site Manager

. Managed employees and implemented general human resource policies and

procedures at seven sites (Birmingham, Huntsville, Montgomery, Mobile and

Washington DC).

. Recruited prospective employees, screened applicants, reviewed resumes,

contacted and verified applicant's references, administered interviews

via telephone as well as in person.

. Facilitated training for new employees.

. Interfaced with clients and planned daily work assignments.

CERTIFICATION / TRAINING

Professional Human Resources (PHR)

Positive Management Leadership (PML) Training

PROFESSIONAL ORGANIZATION

Society of Human Resources Management, Montgomery Chapter, 2002 - Present

Alabama Real Estate Commission, 2005 - Present

EDUCATION

MS, Management, Troy State University, Montgomery, AL

MS, Human Resource Management, Troy State University, Montgomery, AL

BS, Political Science, Auburn University, Montgomery, AL

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