Medical Manager
Resume:
Jeremy A. Rogers, MBA, MLS (ASCP)CM
****A Elfen Glenn, Van Buren, AR 72956
abmioa@r.postjobfree.com
Education M.A., Information Technology Management Present
M.B.A., Webster University March 2010
Villanova University, Lean/Six Sigma August 2009
Certificate program December
B.S. Medical Laboratory Sciences, University 2005
of Arkansas for Medical Sciences April 2003
A.A.S. Medical Laboratory Technology,
Community College of the Air Force
Career Media Lab Inc, Lawrenceville, GA
History
Writing Continuing Education courses for October
nation wide CE provider for Laboratory 2008-current
personnel.
Considered subject matter expert in:
Laboratory management.
Lean principles.
Organizational management.
Regional Medical Laboratory, Tulsa, OK October
Laboratory Manager 2009-Present
Responsible for all aspects of laboratory
management as well as generalist bench work.
Maintained staffing according to work load.
Interviewed and hired new candidates
Wrote performance evaluations
Prepared Budget for Operations
Wrote interface between hospital and
reference lab with little or no training on
the Electronic Medical Record system.
Wrote procedures and policy affecting both
laboratory and hospital wide staff.
Sparks Health System, Fort Smith, AR June
2007-October
2009
Technical Consultant, Satellite Clinics
Responsible for reviewing clinic operations
and representing the central laboratory in
the Provider Based clinics.
Standardized operations and test menus.
Interfaced between physicians, laboratory
and vendors to find the product that best
suited physician needs and brought the
highest quality and best value.
Implemented new online reporting of quality
controls as well as trained staff on use of
new software.
Hematology Lead Technologist
Exceeded turn around time goals in all
categories every month.
Implemented auto-verification of eligible
results reducing turn around time by an
average of five minutes per test.
Successfully identified a discrepancy in lab
billing caused by LIS errors.
Modernized and re-wrote three procedure
manuals in compliance with Accrediting
agencies requirements.
Organized department using LEAN principles,
successfully reducing wasted movements
within the department.
Identified out-sourced testing with volumes
adequate to justify in-house testing.
Guided Hematology and Serology departments
to zero deficiencies in the most recent
accreditation inspection.
Implemented auto-verification in Chemistry,
Special Chemistry, Urinalysis and
Coagulation.
Used technology to allow for doubling of
volume without any staff increases
Interim Phlebotomy Supervisor November
Implemented system consistently reducing 2007-July
ordered to collected time for STATs to under 2008
standard of 15 minutes.
Implemented Alpha numeric paging to reduce
wasted transition time between draws.
Developed training inservice to explain to
the team why certain tests require various
requirements.
St. Edward Mercy Medical Center, Fort Smith, December
AR 2005- June
2007
Chemistry Lead Technologist
Exceeded turn around time goals in all
categories every month.
Implemented auto-verification of eligible
results reducing turn around time.
Implemented procedures to meet strict turn
around time goals more than 90% of the time.
Identified out sourced testing with volumes
adequate to justify in-house testing.
Composed numerous spreadsheets to assist the
tracking and auditing of tests performed
each month, ensuring billing reports were
accurate.
Used comprehensive computer skills to rework
and reorganize workload to reduce the number
of dedicated FTE's in the department from 5
per day to 3.
Washington Regional Medical Center, August
Fayetteville, AR 2002-Decembe
r 2005
General Technologist
Suggested performance improvements that
enabled the lab to achieve turn around time
expectations.
Developed training program for new night
shift technologists.
April
2001-August
2002
McAlester Regional Med Center, McAlester, OK
General Technologist
Worked unsupervised in 200+ bed facility at
night.
Helped reorganize chemistry department after
tragic accident to former supervisor of the
department.
Trained new Phlebotomists and Technologists
for the night shift.
138th Fighter Wing, Medical Group, Tulsa, OK December
1999- July
2007
Laboratory Non-commissioned Officer in
Charge
Achieved "excellent" rating for Health
Services Inspection.
Trained, developed and mentored airmen of
the medical group regardless of career
field.
Organized redeployment of over 300 troops
through the medical group in less than 2
hours opposed to the 48 hour average
throughout the Air National Guard.
Activated new HIV ordering system resulting
in 138th Medical Group being the only
Reserve force in the Nation to be 100%
compliant within one year of the dead line.
I have a plethora of operations and software experience outside of the
clinical laboratory.
Lean production techniques is my area of most proficiency. I have used my
knowledge of lean to reorganize every organization I've worked in to allow
for the growing volumes with decreasing professional staff.
I am very proficient in all Microsoft Office programs.
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