Customer Service Sales

Shane P. Powell

**** ******** **.

Independence, KY 41051

Home: 859-***-****

Cell: 859-***-****

E-mail: ************@*****.***

OBJECTIVE

With over 10 years experience in distribution, sales, sales management and

fleet management, I am seeking a supervisory position with an

organization in the greater Cincinnati area.

EDUCATION

B.S., Marketing (minor in Business Administration), Northern Kentucky

University, Highland Heights, KY, May 1998.

PROFESSIONAL EXPERIENCE

Enterprise Rent-A-Car, Cincinnati, OH, Greater Cincinnati Group, 2007-

Present

Assistant Manager and Business Corporate Account Manager, 2008-Present

. Responsible for car sales, rental sales, daily branch operational

management, customer satisfaction ratings, and marketing to key

accounts.

. Responsible for utilizing automobile fleet, instrumental in growing

fleet from 80 to 210.

. Accountable for increasing operating profits and decreasing branch

expenses.

. Responsible for collecting on defaulted accounts, ensuring current

customers are up to date with deposits, and tracking daily sales

numbers.

Management Trainee, 2007-2008

. Responsible for profit and expense spreadsheets, depreciation,

calculating and increasing profit, and marketing to major and minor

accounts.

. Completed Road Map to Success Training and utilized the skills of

product features and corresponding benefits as a way to appeal to

customers.

. Tracked and reported all sales figures on a weekly basis.

Dusing Brother's Ice, Erlanger, KY, 1998-2007

Sales Associate and Manager

. Manager of 12 people

. Responsible for day-to-day financials and bookkeeping

. Responsible for customer service scheduling and orders with clients

such as SSE, Copaz, Rempke, etc.

. Responsible for fleet management/truck route scheduler

. Manage day-to-day wear and tear on factory machines

Shire Pharmaceutical Company INC., Cincinnati, Ohio 1997-1998

Pharmaceutical Sales Representative

. Assisted Doctors, pharmacists, and nursing homes with their

customer service needs

. Informed businesses such as Revco, CVS, Kroger, Rempke, Super X, K-

Mart, and independent pharmacies about new and existing

medications.

. Determined stock availability for individual distributors divided

by Gerimed or MHA

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