Vanessa Marie Valenzuela
Sierra Vista, AZ 85635
Mobile: 520-***-****
Day Phone: 520-***-****
Email: abmilq@r.postjobfree.com
WORK EXPERIENCE
Top Mex Inc 1/1999 - 5/2010
Sierra Vista, AZ US
Hours per week: 40+
Manager
Contribute to the evaluation of staff members for quarterly reviews, and
thereafter assist in conducting meetings necessary to revamp staff
production where inadequacies exist, as well as show recognition where
quality has merited. Involved in the selection and interviewing of
potential employees. Responsible for constantly monitoring productiveness
of each staff member in order to maintain organization throughout the
business. Directly held accountable for resolving complaints of
dissatisfied guests. Accountable for resolving conflicts among staff
members, as well as counseling and consoling subordinates in stressful
situations which may influence their ability to perform duties effectively.
Account for daily sales from each employee throughout day. Reconcile
multiple cash drawers and prepare deposits from daily sales. Responsible
for ensuring all credit card payments are correctly submitted and
processed. Personally develop, organize and execute periodic employee
training seminars geared to increase production in each department of
operation and to insure all policies are being upheld. Provide cross
training of staff as needed. Responsible for analyzing and maintaining
correct labor costs for budgeting purposes. Periodically monitor previous
years of sales in order to prepare for projected sales for specific days
and seasons. Frequently review pricing of specific services and products
for errors to facilitate in maintaining cost projections. Monitor
individual final sales and provide incentives for outstanding performance.
Ensure equipment and staff are presented in accordance with state health
codes as well as company policies and procedures. Uphold and execute duties
in compliance with state liquor laws. Accept merchandise from various
vendors and ensure proper disbursement of items. Responsible for the
coordination of repairs and maintenance for equipment while on duty. Duties
to date have also included scheduling of staff depending on each person's
deficiencies and abilities. Coordinating banquet/meeting room reservations
and reviewing schedules for conflict while maintaining and updating special
event schedules and determining staffing requirements. Verbally assessing
price proposals and cost estimates based on estimated number of attendees,
customer preference, distance of travel, supplemental supplies which may be
required, number of staff required for set up, service during the event and
tear down. Required to attend occasional management seminars and
certifications.
Supervisor's Name: Phil Garcia 520-***-****
Integrated Systems Improvement Inc. 6/2004 - 2/2010
Sierra Vista, Arizona US
Hours per week: On Call
Assistance to VP Contracts
As temporary-on call assistant to the Vice President of Contracts, provide
support where needed in various departments to include human resources,
finance and accounting. Provide contract administration and administrative
support to corporate officers. Duties to date include document preparation
and duplication dissemination. Filing and updating electronic employee
payroll files, preparing payroll change notices for personnel, updating
current/entering new employee data in web-based database for ACH Direct
Deposit Payroll. Examining contract files to ensure folders contain
executed contract and related documents, copies of all invoices, and
deliverables. Setting up contract task order folders. Organizing
documentation in contract and task order folders to ensure each follows a
standardized set up. Reviewing and checking financial data on invoice
backup documentation. Assisting in processing travel vouchers to ensure all
required backup documentation is attached, to include receipts and memos
from travelers to explain any unclear charges claimed or variations in
itinerary. Confirming per diem authorizations claimed. Recording travel in
excel database to update current and cumulative financial data for the
purpose of tracking travel costs expended and obligated. Familiar with
Federal Acquisition Regulations, Non-disclosure Agreements, as well as
Teaming Agreements. Experienced in contract review, administration and
management. Perform additional tasks as assigned.
Supervisor's Name: Susan Pate 520-***-****/ Teresa O'Donague 459-5012 x 30
EDUCATION
Kaplan University
BS in Criminal Justice Degree - 8/2010
Major: Forensic Psychology
GPA: 4.0 out of 4.0
*Attending school at an accelerated rate relevant to 1.5 times that of
normal attendance.
*Plan on attending Kaplan for a Masters Degree beginning in August.
*Recognized on President's List Honor Roll every quarter
*Member of the Golden Key International Honour Society
Relevant Classes apart from those taken to fulfill two AA degrees:
Psychology for Law Enforcement, Abnormal Psychology, Criminal
Investigation, Supervisory Practices in Criminal Justice, Criminology II,
Criminal Procedure, and Ethics in Policing
Cochise College
Sierra Vista, AZ US
Associate Degrees - 5/2009
89 Semester Hours
Major: 1st-Psychology/2nd-Administration of Justice
GPA: 3.84 out of 4.0
*Earned two AA degrees: Psychology and Administration of Justice
*Member of Phi Theta Kappa
*Graduated with High Honors
Relevant Classes:
Introduction to Psychology, Personality and Adjustment, Social Psychology,
Developmental Psychology, Research in Psychology-Statistics and
Measurement, Experimental Psychology,
Introduction to Administration of Justice, Substantive Criminal Law,
Criminology, The Correction Function, Procedural Criminal Law, The Police
Function
LANGUAGES
Spanish spoken, read, and written-Intermediate
AFFILIATIONS
Town and Country Elementary
Special Needs Preschool Volunteer Assistant Teacher 2000
Christine Miller 1-928-***-****
REFERENCES
Shannon Garcia
EMT/Former Co-worker
Reference Type: Professional
Christine Miller
Retired School Teacher
Phone Number: 1-928-***-****
Reference Type: Professional
Scott Montgomery
MI instructor/Captain for Army National Guard
Phone Number: 520-***-****
Reference Type: Personal
Karrie Montgomery
Sierra Vista Regional Health Care Center-Registered Nurse
Phone Number: 520-***-****
Reference Type: Professional
Nicole Wilke
Physiotherapy Associates-Athletic Trainer
Phone Number: 520-***-****
Reference Type: Personal
ADDITIONAL INFORMATION
Computer Programs: Microsoft Office; Microsoft Works
Security Clearance: Secret