Maintenance Service
Resume:
Ken Billingsly
Huntington, Arkansas 72940
Dear Sir/Madam:
Please accept this letter in application for the position currently available within your company.
As you can see from my enclosed resume, my Certificates, as well as my diverse skills, makes me a
strong candidate for this position.
I would appreciate the opportunity to discuss my credentials with you at a mutually convenient time.
Thank you for your consideration.
Respectfully yours,
Ken Billingsly
Enclosure: Resume
Ken Billing sly
page 1
8214 Bucella Road
Huntington, Arkansas 72940
Objective: An interesting position with a growing company.
Experience:
2008- Current Nationwide Commercial Installation Services Inc. Fort Smith, Arkansas
Vice President Operations
Oversee all aspects of commercial interior installations. Coordinated with Supplier, Crew, Site
superintendent, and the End Customer to ensure satisfactory completion. Assisted with creating estimate
for contract bid. Analyze budget to costs to ensure company profitability, to include on site supervision
and work as the crew. Locate/ contract subcontractors whose skill set matched the job.
Created and tracked progress/ billing reports with daily/ weekly/ monthly reporting. Create National
accounts for rental equipment, temp labor, and lodging for crews.
2005- 2008 QualServ Corp. Fort Smith, Arkansas
Installation Coordinator
Contracted with installation crews, costs and work assignments, for a variety of concepts. Established
training and certification process for new and existing crews. Created Excel spreadsheets for tracking
purpose. Managed 120 plus 2 man installation crews, national and overseas. Reported weekly, monthly
and quarterly, costs/ revenue to corporate director. Coordinated process of identifying production issues
from the field and conveying to the plant.
Ken Billingsly
page 2
8214 Bucella Road
Huntington, Arkansas, 72940
Experience:
2003-2005 Cox Communications Inc. Fort Smith,
Arkansas
Field Systems Supervisor / Maintenance Dept
Trained and managed 21 Field Service Technicians in all phases of construction, maintenance, and testing
of a Hybrid Fiber Optic/ Coaxial Plant and achieved significant improvements in their productivity and
resolved conflicts. Directed preparation and prepared equipment specifications for FCC testing and filing
for 5 separate cable systems. Prepared recommendations for acquisition of newly developed test
equipment, additional and replacement equipment base on analyses for action by management. Contacted
vendors to arrange bids for contract labor and to repair equipment. Successfully handled Lease
terminations for 5 headend sites that were collapsed and cleaned off. Created Excel spreadsheets for
tracking equipment maintenance, employee time and paid time off, a after hours call out rotation, and a
monthly check list to insure proper updating of the FCC files.
1994-2003 Cox Communications Inc. Fort Smith,
Arkansas
Field Service Technication II
Advised management regarding customer satisfaction, product performance and suggestions for product
improvements. Supervised and trained workers in testing, tuning and adjusting equipment to obtain
optimum operating performance. Operated systems to demonstrate equipment and to analyze
malfunctions. Interpreted maintenance manuals, schematics, and wiring diagrams. Repaired equipment,
utilizing knowledge of electronics and using standard test instruments and hand tools. Consulted with
engineering personnel to resolve unusual problems in system operation and maintenance. Spearheaded the
re-wire of 3 headend sites.
Ken Billingsly
page 3
8214 Bucella Road
Huntington, Arkansas, 72940
479-***-**** Exeperince:
1991-1994 Cox Communications Inc. Fort Smith,
Arkansas
Field Service Technician I
Consulted with customers and to plan layout of equipment. Executed daily operations of maintaining
cable service to the customer’s home. Studied blueprints, schematics, manuals, and other specifications to
determine installation procedures. Installed and oversaw installation of equipment to manufacturer’s
specifications.
1984-1991 Cox Communications Inc. Fort Smith,
Arkansas
Field Service Rep.
Installed and repaired electronic equipment, such as wiring and converter boxes, in field installations.
Consulted with customers and supervisors to plan layout of equipment.
1976- 1984 U.S. Army AL. GA. OK. AZ. and
Korea
E-5 Sergeant
3 years as Military Police with a K9 identifier
3 years as a communications specialist
Education: Labette County Vo-tech High School Altamont, Kansas
Electronics
Dennison Mfg Co. Memphis, TN
Office Equipment repair 1976
NCTI Boulder, CO
Master Technician 1984- 2003
Araproho Community College Littleton, CO
Cert. in Broadband Technical Management 2004
Cert. in Broadband Telephony Technology Management Littleton, CO 2005
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