Customer Service Sales
Resume:
Jacob M. Kalis
Winona MN, ***87
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_ jkalis326@gmail.com___________________________________
Objective:
Education: Minnesota State College Southeast Technical; Winona, MN
AAS of Sales Management- Graduation Date: December 2010
Entails sales, marketing, and advertising classes
Skills:
. Superior customer service and communication skills
through customer interaction and negotiations.
. Diversified in the art of selling due to experience,
learning, and self-practice.
. Strong time management through multi-tasking and
superior knowledge of the situations at hand.
Professional
Experience: Head Technician
1998-2007
M&M Lawn and Leisure
Rushford, Minnesota
. Diagnose, maintain, and amend troubled situations with
customer units.
. Communicate and relay information to the service manager
as well as the customer about the faulty issue, and what
was needed to be done to fix the problem at hand.
. Maintain a clean and healthy environment for customers
as well as co-workers to come into the shop and view
what went on during their investment's stay with our
company.
Bar Manager
2004-2006
Raaper's Sports Bar and Grill
Alexandria,
MN
. Exceed customer satisfaction standards with an up beat
attitude as well as superior customer service to improve
repeat business for the establishment.
. Conserve employee moral through training as well as
communication of issues and situations that would hinder
work quality and effort needed to maintain an
exceptional work atmosphere.
. Control, as well as the upkeep, in inventory to ensure
that there was never a situation where we were lacking
in materials to do a sufficient job.
Sales Representative
2008-2008
Apollo Air
Rochester, MN
. Communicate with customers for the sale of cleaning
systems and air purifiers to create a cleaner and
healthier environment for living.
. Generate new leads through asking for referrals, cold
calling, and initiating conversations with people in a
public environment.
. Efficiently manage time to create the greatest outcome
for profit and quality.
Insurance Advisor
2007-2008
Platinum Services
Dubuque, IA
. Inform potential customers through door-to-door sales
with the intent to show them a way to secure their
financial well being incase of devastating ailment.
. Prepare ways to acquaint prospects with different plans
that would best suit the needs of their particular
situation pertaining to cancer, heart attack, or stroke.
Activities
And Awards Coached little league baseball
Assist with local mission supper for our church
Qualifier for National D.E.X. Sales Management Competition
First place in Minnesota V.I.C.A. Snowmobile Technician
Competition
Silver and Bronze Stihl Certifications
O.P.E. Two and Four Stroke Certifications
D.E.X. Winona Chapter President
Employee of the Month for March 2009
First Place in 2010 Stansfield Dart Tournament
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