Resume of Keith Folk
Reston, VA 20191
Cell Phone: 814-***-****
email: ***********@***.***
http://www.linkedin.com/in/keithfolk
Profile
20+ years of successful work experiences in Applications Engineering, Field Engineering, Technical Writing, Sales
Engineering, Project Management, Installation and Testing of Voice, Video, Data and Radio Communications
Equipment.
• Extensive telecom industry knowledge with high level of attention to detail.
• Worked on thousands of different projects in Central Offices, Telehouses, Collocations, Head ends, Carrier Hotels,
Customer Prems, hospitals, universities, COTs, CEVs, huts, shelters in BOCs, CLECs, ILECs, private, government,
military and international facilities.
• Familiar with state-of-the art and legacy equipment using circuit types OC-3, OC-12, OC-48, OC-192, DSL, DS0, DS1,
DS3, STS, SONET, ATM, CWDM, DWDM, ADSL, ROADM, OADM, Frame Relay, FTTP, LGXs, LDFs, DSXs, Fiber
Loop Converter, Digital Cross-connect, Optical transport and switching, 10/100 BaseT, Ethernet, LANs, WANs, Data
Communications, Video and Routing equipment, 4, 6 11 & 18 GHz digital microwave backhaul, VSAT.
• Familiar with ADC Sonoplex, 3190, Adtran TA-1248, TA-3000, ISU 512 ISDN Modem, AFC Accessmax, Alcatel
ASAM 1000, ASAM 7300 HD & UD, Litespan 2000, ARCADACS 100, AMX NXT-CV7, CV10, Aurora Vtune Pro, Belkin
F1DN1024, Calix C7, Canoga Perkins Media Converter, Ciena 7100, CIS Secure Computing, Cisco Routers and
Switches, Cisco 15454, 3600, 5000, 2950, 1924, SR216, Extron RGB-190FV, Fujitsu Flashwave 4100, Flashwave
4500, FLM-2400, FLM-600, FLM-150, SM13, FLEXR, Hekimian Coppermax, LENEL Alarm & Control Equipment,
Lucent CBX-500 ATM, DDM-2000, FT-2000, LamdaUnite, Metropolis, Wavestar, 40G, Optelian, Pulsecom D4, Motorola
OLT, NEC ITS-600, ITS-2400, RC-28D, LCD5220-IT, NORTEL BayStack, 3903 Meridian 1 PBX Phones, Scientific
Atlanta Video Eqt, Symmetricom BITS TH-5500, Tandberg TTC8-01, B380104, Telco Systems Edgelink 100, Telecom
Solutions DCD-400, SDE, STS, Tellabs 1000 CBA, 5500 Digital Cross-Connect. 7100 Optical Transport, XCEL-12 and
many more.
• Excellent interpersonal communication skills with a natural ability to work in a dynamic team environment.
• Problem solver. Capable, confident, with ability to take over any situation.
• Exceptional work ethic, frequently performing the work of two. React to customer needs without notification, providing
service to customers beyond expectations.
• Ongoing passion to resolve customers issues, helping the customer excel at their jobs. Able to build trust and mutual
understanding, fostering new and repeat business. Pre- and Post sales support.
• Practical experience in developing, maintaining and improving engineering processes, resulting in service increases,
productivity improvement, consistent cost management and higher quality.
• Experience working with network optimization tools to monitor, analyze, diagnose and correct out-of-tolerance network
characteristics.
• Efficient in Microsoft Suites 2000 to 2007, Word, Excel, Power Point, Front Page, Windows XP, Vista, Understanding
of Cisco IOS, PPPoE, DHCP, IP Addressing.
• Practical experience with Telcordia standards documents GR-1275-CORE, GR-1502-CORE, Verizon standards
IP72202, IP72013
Work Environment
Defense Support Services LLC (DS2), EXECUTIVE CENTER DRIVE, GREENVILLE, SC 29615,
November 2009 to Present, Field Engineer, Bethesda, MD, National Naval Medical Center and Bureau of Medicine,
Headquarters, Wash. DC, SPAWAR (Space and Naval Warfare Systems Command)
• Providing support services for sustainment of a government data, voice and video communications system for two
United States Navy Hospital emergency facilities.
• Secret clearance.
TEK Systems, BUNSEN PKWY, LOUISVILLE, KY 40220, April 2009 to July 2009, Transport Engineer
• Provide engineering support for Windstream Communications deploying state-of-the art and legacy equipment for
ADSL, DSLAM, CWDM, SONET circuits using MetaSolve ASAP, ARIBA, PINCS and PORES.
• Updating inventory databases, ordering circuits, ordering major equipment, identifying and resolving network-
impacting issues using DRS View, Network Viewer, Transport Dashboard and CALIX CMS.
Cam Communications, Inc / GMSI, MERRIFIELD AVE, FAIRFAX, VA 22031, absorbed employees and assets from SI
International, Inc., SUNSET HILLS ROAD, RESTON, VA 20190
February 2004 to June 2004, Engineering Manager and February 2006 to November 2008, April 2009 to July 2009,
Detail Engineer (three tours)
• Provide engineering support for a Virginia Verizon turf vendor. Prepared and processed quotes, specs, COAR, Venue,
CCAs. Managed, mentored and trained seven employees.
• Provide engineering support for four regions of Verizon. Prepared Bill of Materials, quotes, Site Survey and Spec
Packages, COAR, VENUE (drawings) and Verizon’s CCC database.
Telsource Corp, Inc., HURON DRIVE, SWEDESBORO, NJ 08085
November 2003 to February 2004, Detail Engineer and June 2004 to August 2005, Engineering Manager (two tours)
• Provide engineering support for a Verizon turf vendor. Prepare and process quotes, Site Survey and Spec Packages,
COAR, Venue, CCAs. Achieved 18% greater report card rating (D to a B) while experiencing 58% growth in business.
Managed, mentored and trained four employees and several subcontractors.
Fujitsu Network Services, Inc., 2801 TELECOM PARKWAY, RICHARDSON, TX 75082
July 1991 to April 1994 & November 1994 to August 2002, (two tours) Sr. Sales Support Engineer, Project Manager,
Sr. Applications Engineer
• Provided sales and engineering support services for national and regional offices. Performed network design, cost
estimates and quotation support of Fiber Optic Transmission Systems, Performed site surveys and coordinated
deployment efforts for major accounts.
• Responsible for the engineering and procurement of AC / DC power systems, Asynchronous and Synchronous
cabling, Timing and Alarm telemetry, demarcation panels and facilities, Singlemode / Multimode Fiber Optic materials.
• Developed and maintained engineering processes from the initial customer contact, the site survey and quotation
process, to the implementation and projection completion.
• Responsible for material sourcing, procurement and vendor selection.
• Developed bill of materials, installation specifications, site survey reports, marked and maintained central office
records, updated CCRs, TIRKs & InfoBank.
• Supervised, trained and mentored new engineers and installers while maintaining dramatic expansion of customer
base. Performed Job audits for quality control.
• Responsible for First Office applications and introducing SONET networks to RBOCs, CLECs and the cable industry.
C-COR Electronics, Inc., State DECIBEL ROAD, STATE COLLEGE, PA 16801
May 1994 to November 1994, Sr. Sales Engineer
• Responsible for system design, and sales engineering of Cable TV networks, Broadband (Video), WDM, Digital Fiber
Optic and RF Coaxial Systems.
NEC America, Inc., 2816 TOWERVIEW ROAD, HERNDON, VA 20171
Feb. 1985 to Nov. 1988 & Feb 1990 to May 1991, (two tours) Project Manager, Detail Engineer
• Planned, directed and managed "turnkey" Digital Microwave and Fiber Optics Projects, controlling costs, inventory,
schedules and planning. Working with 4, 6, 11 & 18GHz antennas, waveguide, filters, isolators, circulators.
• Met with the customer for equipment presentations and RF system design
• Evaluated request for proposals and prepared technical response.
• Directed and managed the installation and test of 4.5 meter antenna systems, VSAT antennas and ground
communications equipment.
• Supervised and coordinated multiple groups of subcontractors in FAA/FCC licensing, civil engineering, tower
construction, prefabricated shelter design, equipment installation, battery plant, charger system design and emergency
generator systems. Circuit design and channel plans for DS1, voice and radio frequency plans.
Bosch Telecom, Inc., Gaithersburg, MD
Nov. 1988 - Jan. 1990, Project Coordinator, Test Technician
• Planned, directed, engineered and installed "turnkey" projects for a start-up telecom equipment supplier.
Metropole Products, Inc., Stafford, VA
Provided support to Flight Systems Division, Naval Research Lab, Washington, DC
May 1983 to Feb. 1985, Test Technician
• Tested system hardware components, waveguide, couplers, filters, hybrids, prior to space qualification.
Education
Burlington County College, Mount Laurel, NJ, (CCNA) Cisco Certification Network Associate candidate.
Capitol College, Laurel, MD, Bachelor of Science Degree, Management of Telecommunications Systems,
4 classes remaining.
• Curriculum included classes in Wireless Communications, Standards and Regulations in Telecom, Marketing
Principles, Ethics in Engineering, Business Law, Human Resource Management. Associate in Science Degree,
Telecommunications Engineering Technology
Capitol College, Laurel MD, Associate in Science Degree in Telecommunications Engineering Technology 1988
1988
• Curriculum included classes in "C" programming, Assembly Language, Technical Writing, Data Communications,
Computer Operations and Telecommunications, Systems Engineering.
References Available Upon Request