Management Manager

A ngelyn Jones

*** **** ****** ****, ** ***** 307-***-****(c) 307-***-****(h) *********@*****.***

EXPER I ENCE SU M MARY

Results-driven college graduate w ith over 10 years of experience developing innovative

p rograms that serve nonprofit organizations. Deeply committed to encouraging improvement in

t he lives of children, young adults and the general population. Proven ability to provide team

leadership, driving performance, program improvement and quality initiatives. Visionary leader

k nown for ability to win community support, develop key coalitions and build relationships with

a shared sense of purpose.

ED UCAT ION

MBA Graduate courses from Keller Graduate School of Management, Online, 2006 - 2007

B achelor of Science, Behavioral Science, U tah Valley University, Orem, UT 2004

Associate of Arts, General Studies, Northwest College, Powell, WY 2000

VOLUN TEER EXPER I E NCE

Various Leadership 1998 –

P resent

Train, educate and counsel in education, finances, living essentials, communication, and

various other programs

Developed programs and updated existing programs to meet the needs of the young adults

Provided t raining to new commit tee members

Lead and direct a commit tee of 10 women based on self improvement activities

Plan and organize monthly self-improvement activities for 50 women

Delegate tasks to commit tee members to accomplish monthly projects and events

Managed committee of 20 to plan and develop activities for young adults both local and

regional

Oversaw all production of activities and assisted in execution of activities

President of organization that helped administer the needs of 50+ women

Plan and prepare short and long term activities and outings for 100+ people

A ngelyn Jones

135 Main Street Otto, WY 82434 307-***-****(c) 307-***-****(h) *********@*****.***

Assistant Manger of successful Mentor Program including orientation, t racking, and event

p lanning

Aided director with mentor correspondence and general office tasks

PROFESSIONAL EXPER I E NCE

eMEDSYS (NOW ADVANCED MD)

2007-2010

Client Support Services and T raining/Implementation

Organized, executed and lead a team of 10 in PracticeOne’s National Client Conference for

3 years, as well as t rade shows, local events and other client gatherings.

Developed, implemented marketing strategies bringing 40% more clientele.

Designed marketing materials for the eMedsys products, and executed a r igorous

marketing plan

Responsible for software, technical, t raining, and implementation support of the eMedsys

E HR Assisted with t raining clients and staff on Electronic Health Record and Patient

Portal

Engage clinicians in the development of new EHR templates and other software content.

Buil t and disseminated a working knowledge of user applications/processes in order to

maximize support effectiveness.

Acted as a liaison for PracticeOne between vendors, clients, and other entities

Buil t clinical templates, reports, and other EHR content for over 20 medical specialties

Used various types of t roubleshooting and researching to resolve software and technical

issues for the Electronic Health Record and Patient Portal

Developed and communicated process work-arounds and guidance for users.

Provided improvement suggestions where possible and assisted in implementing said

suggestions

Provided Account Management and support for over 50 clients

Consulted with clients to improve the quality of service and support to enable the

reference-ability of client sites

A ngelyn Jones

135 Main Street Otto, WY 82434 307-***-****(c) 307-***-****(h) *********@*****.***

Assisted current and prospective clients in obtaining and maintaining a high level of client

satisfaction

Effectively communicated, verbally and in wri ting, to management, colleagues, clients,

other professionals via phone, email and mail.

Actively managed project events by planning, organizing, coordinating, and executing the

A nnual Client Conference, t rade shows, sales meetings, marketing, and other events

Constructed design and layout of business plans, marketing materials, power point, and

other business projects

HARVEST FRESH NATURAL FOODS

2004-2006

Assistant Store Manager

Created and developed store manuals, applications, and department handbooks

Responsible for developing and implementing t raining format for management and

employees

Managed all employee relations and programs

Assisted with hi ring of new employees through application process, initial interviews, call

backs and applicant reviews

Enhanced store morale th rough in tuitive people skills and conflict resolution and

management skills

Addressed sensitive concerns both personal and professional, maintaining t rust and

confidentiality with integrity and competency

Complied with and enforced all Federal and State laws and regulations to magnify Human

Resources

Assisted with layoffs and terminations by conducting exit interviews, preparing all

employee exit paperwork, and providing needed information to all employees.

Took charge of office productivity including: bookkeeping, payroll, money handling, and

other tasks as assigned

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