Marlene Cochran *** Alana

Drive

Goshen, IN

****6

(574) 238-

8205

Financial Accounting ISO/QS/TS-16949 SPC APQP

Tax Accounting Problem Solving QOS Lead Assessor

Cost Accounting Microsoft Office TQM DOE

Budgeting Team Dynamics GD&T Project Management

Lean Manufacturing AS 400 LPA Q-1

Education

Ferris State University

Eastern Michigan University

Big Rapids, Michigan

Ypsilanti, Michigan

Bachelor of Science Degree

Master Degree

Major - Accountancy

Major - Quality

Kirtland Community College

Roscommon, Michigan

Associates Degree in Applied Science

Major - Business Administration

Work Experience:

Utilimaster

Sr. Quality Engineer- Responsible for plant quality, customer quality and

Supplier quality for multiple plants and commodities. Performed root cause

analysis on unit issues, performed supplier audits and new supplier

qualifications. Developed best practice production processes, documented

processes and trained operators on new processes. Participated in MRB,

CAB, and lead continuous improvement teams. Performed yard holds,

coordinated supplier rework, issued and validated SCARs, reviewed

deviations for approval, approved PPAPs and participated in warranty

investigation and improvement. Developed FMEAs and control plans for new

processes. Participated in APQP and new product launches.

Century

Quality Manager - Responsible for establishing and managing the Quality

department consisting of a Warranty Manager, Process Engineer, R&R yard

personnel and 5 inspectors. Establishing an R &R system to eliminated

multiple returns and reduced turn around time from 15 days to 3 days.

Implemented process improvements for reliability, reduction of variation

and improved safety. Implemented quality checks and data collection within

the production system. Resolving customer (consumer / dealership) issues.

Performed root cause analysis and implemented corrective actions to

eliminate top customer issues.

Dekko Technologies, Inc

Director of Quality - Developed and managed the Quality system consisting

of 3 divisions, Consumer Products, Appliance and Automotive. Developed and

implemented a single system to be compliant with TS 16949 and ISO 9001:2000

for non-automotive facilities. Selected a single source registrar to

leverage purchasing power. Developed, trained and mentored Quality

managers. Developed and implemented an APQP program. Developing and

training personnel on Tier 1 automotive requirements. Performed audits,

personnel reviews, coordinated external training, held management review

meetings, monthly financial meetings. Responsible for assessing and

selecting new suppliers. Performing supplier audits, and developing problem

suppliers.

Guardian Automotive

Quality Manager - Managing the Quality department consisting of 3 Quality

Engineers, 1 Quality Supervisor, 1 Launch Coordinator, 4 technicians, and 8

auditors. Managing and implementing systems to improving the Quality

Systems, corrective actions, new launches, continuous improvement, customer

relations, gauging, spc, QOS, PPAP and APQP. Implementing TS-16949,

performing quality system audits, project management, writing procedures

and work instructions to conform to TS-16949. Responsible for new program

launches, APQP, prototype, pre-production, PPAP, and Run at Rate.

Responsible for budgeting (Operations), managing customer liaisons, RMA

system, approving / writing purchasing requisitions, approving expense

reports for Quality personnel.

GKI Corporation

Quality Manager - Managing the Quality department consisting of 9 quality

auditors and technicians. Training quality and production personnel on

computer systems / software, Spc, QOS, QS 9000, gauging, and problem

solving techniques. Implementing a PPAP sample program, performing

customer relations, setting quality standards, handling customer

complaints, problem solving/ corrective actions and customer visitations.

Implementing QS9000, performing quality system audits, upgrading systems

for continuous improvement, project management, writing procedures, and

manuals to conform to QS9000 standards. Responsible for budgeting (Capital

and Operations), researching, approving, purchasing, training, designing,

gauging, computer systems and software for the Quality department.

Cadillac Rubber & Plastics, Inc.

Quality Systems Coordinator - Writing procedures, manuals, and work

instructions based on QS9000. Implementing, Auditing and revising the

Quality System for continuous improvement. Working with and supervising

various department employees through the development and implementation

process.

Customer Quality Specialist - Recording, tracking, and analyzing customer

complaints. Data analysis, problem solving, customer service, and customer

visitation (PR and problem resolution). Performing new employee

orientation.

Northwestern Michigan College

Accounting Instructor - Instructed students in Accounting Principles 1

though 3 and Intermediate Accounting. Wrote and administered exams,

setting up assignments. The course work consisted of A/R, A/P, Accruals,

Deferrals, Factoring, Long/Short Term Investments, Partnerships,

Depreciation, Corporations, Stocks and Bonds and Amortization.

References Available Upon Request

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