Dewayne L. Lett. **** Audubon Dr. Columbus, Ga. **909. 678-***-****
***********@***.***
Rescare Home Care
From 6/08 to 4/10
Host Home Provider:
RESPONSIBILITIES INCLUDED:
Attending participant evaluation conferences(SIS,IEP’S,ISP ect.); designed programs to
promote socialization, provide educational opportunities, entertainment, raise spirits, and
increase spirituality; preparing and distributing weekly and monthly meal schedules
developing a nursing diagnosis; establishing nursing care objectives; providing physical,
emotional, psychological, and spiritual support to patients family, and friends to
understand patient conditions; assisted with medications, developed all monthly and
yearly activity calendars for consumers. Documented ISP goals and BSP notes daily and
tracked medication dosage around the clock; scheduled all medical and professional visits
and provided safe and reliable transportation for all Patients. Prepared meals, kept
environment safe and clean, devised and implemented a conflict resolution plans for each
patient to minimize conflict and promote a positive atmosphere. Monitored and ensured all
daily housekeeping needs were met. Attended monthly meetings with Program managers
and Support Coordinators to establish patients progress.
Sprint / Nextel
From 1/06 to 6/08
Manager;
RESPONSIBILITIES INCLUDED:
To promote outstanding customer service by providing a friendly environment which
includes greeting and acknowledging every customer; maintain solid product knowledge
and any discounts available to customers. Awareness of all promotions and advertisements,
assisted in floor moves, merchandise display and maintenance. Replenishing merchandise
and monitoring floor stock, aided customers in locating merchandise, monitored weekly
and monthly inventory cycle counts to ensure loss prevention, handled any customer
concerns, devised all local promotions and advertising campaigns to build sales; hired and
trained all staff to perform according to established guidelines, assigned all sales goals to
each team leader; monitored daily banking procedures, performed quarterly evaluation on
all team leaders. Held monthly employee to discuss concerns and any opportunities of
growth, fostered a positive and professional work environment;
B&D Commercial Cleaning
From 7/2000 to 1/06
Owner Operator;
RESPONSIBILITIES INCLUDED:
Initiating contact with potential clients by sales calls and door to door campaigning In
order to get cleaning contract, Implemented all local and area marketing strategies,
contracted with local apartment complex’s to do all punch work and cleaning, collaborated
with leasing office on all scheduled move outs and new leases to ensure a quality move in .
Supervised all stages of getting apartments ready before deadlines; trashing out, punch
work, cleaning, painting, carpets restoration and any electrical, plumbing and drywall
repair; Made sure that the grounds were cleaned, contacted all vendors and contractors on
a daily basis to ensure no communication gaps, ordered all supplies after getting approval
from Property Manager, Monitored all profit & loss statements to ensure loss prevention
and profit gain, put together bids based on square footage of building to accommodate
client needs; hired and trained all personnel to perform all duties; monitored all building
security and safety procedures, notified managers concerning the need for major repairs or
additions to building operating systems; Monitored all insecticides and fumigants spray to
prevent insect and rodent infestation;
Made adjustments and minor repairs to heating, cooling, ventilating, plumbing, and
electrical systems.
Cleaned and restore building interiors damaged by fire, smoke, or water, using commercial
cleaning equipment. Monitored all daily cleaning by spot checking accounts or through
follow up with customers; supervised 16 employees and contractors, handled all banking
and inventory control to prevent theft.
Waffle House Inc.
From 3/97 to 7/2000
Distric Manager:
RESPONSIBILITIES:
• Managing all areas of operations for three company Restaurants on a daily basis
• Performed weekly sales forecast for scheduled shifts to ensure service goals are met
held weekly meeting with managers and shift leader to discuss weekly results of operation;
Monitored sale projections, devised and implemented sale plans; conducted food and cash
audits weekly with store managers, completed monthly inspections on all restaurant to
ensure quality, service and cleanliness goals are being obtained
• Maintained an accurate and up to date manpower plan of restaurant staffing needs
• checked schedules to ensure that the restaurants are staffed, evaluated managers
performance, recruited management personnel and assisted managers staffing
• Using a Great Selection process to interview all team members ensuring team members
hired meet Company standards.
• Staffing, training and developing team members through orientations, ongoing feedback
establishment of performance expectations and by conducting performance reviews on a
regular basis
• Identifying operational opportunities to build sales and control costs; developing and
implementing plans to address opportunities
• Preparing end of shift reports including Daily Labor Control, Daily Food Control, Daily
Sales and Banking logs
Supervising 60 team members and 3 managers, attended monthly P&L meetings to
discuss grow opportunities;
Education & Professional
certifications:
• Decker Construction College; Major: Residential & Commercial construction
• Robertsdale Area Vocational college; Major : Electronics Repair
• Real-estate License
• HVAC certification
• Ordained Minister; Restored Liberty Int. Church
• U.S. ARMY RESERVE 1/96 TO 12/03 HONORABLE DISCHARGE