HOLLY A. CROSBY
******.**@***.***
**** ********* ***** ? Dublin, Ohio 43016 ? 614-***-****
________________________________________________________________________
Objective
To utilize my work experience, industry knowledge, and professionalism by
learning a new position at D&M Professional Consulting Services, LLC.
Education
The Ohio State University, Columbus, Ohio December
2007
Bachelor of Arts in Sociology, Focus in Healthcare
Work Experience
UnitedHealthcare
Westerville, OH
New Business Development Consultant
April 2007-Present
. Interned from April 2007 to December 2007
. Manage the pre-sale Request for Proposal (RFP) with Account
Executives, Underwriting, Policy Services, and Quality teams for our
Medical and Ancillary products
. Assist Sales with Finalist Presentations and Questions
. Research, develop and write responses to questionnaire
questions in accordance with the bid strategy, style guide
and marketing message
. Participate in a quality review process, which includes peer
review, answer verification, copy editing using internal
guidelines and strategy review.
. Content specialist for our Dental, Life, Disability, and Vision
products to internal peers and customers
. Work with Microsoft Word, Excel and Access in daily job function to
complete RFPs
. Use multiple computer databases and programs to create a timely
proposal response
. Pull together all moving pieces of each RFP and compile into a final
document for Sales presentation.
. Selected to assist the Sales Submission Review team review benefits
summaries, underwriting forms, templates to aide in the implementation
of new customer (August 2009-December 2009)
OSU Medical Center
Columbus, OH
Student Volunteer
March 2006-January 2007
. Assisting staff, personally handling patient reminder calls, filing,
and copying documents in the Pacemaker Lab at the Ohio State's Ross
Heart Hospital
. Managing the waiting area, answering phones, and providing information
and service to families in the Surgical Intensive Care Unit
Big Brother Big Sister
Dublin, OH
Marketing/Special Event Coordinator
January 2007-April 2007
. Helped manage two large fundraiser events: Bowl for Kids Sake and A
Taste of Class
. Assisting with marketing and public relation projects, internet
research, and entering customer data
. Help with mailings and preparing committee meetings
. Learning new computer software and helped write customer emails and
communications