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Customer Service Quality Assurance

Location:
Warner Robins, GA, 31093
Posted:
June 04, 2010

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Resume:

Kenneth K. Ezell

*** ******** ******

Warner Robins, Georgia 31093

Home: 478-***-****

Cell: 478-***-****

abmi7t@r.postjobfree.com

Objective: To obtain a career opportunity with an organization where I can

utilize my organizational, customer service and administrative skills to

the benefit of my employer.

EMPLOYMENT:

Cafeteria Supervisor

Morrison's Years Employed: 2/2009-5/10

Medical Center of Central Georgia Macon, Georgia

Supervised the preparation of meals for patient tray line and the retail

store: Also supervised the preparation of patient desserts and worked in

the bakery department several days a week while also assisting in the

catering department as needed.

Director of Food Services Years

Employed: 2008 - Mar. 09

Thompson Hospitality

Augusta, Georgia

Paine College

Managed daily operations for all aspects of the nutritional department,

worked closely with all departments to ensure all regulations are met,

supervised the food service management staff which included hiring,

training and scheduling, and managed labor and food cost with a budget of

$500,000.00.

Director of Nutritional Services Years

Employed: 2002 - 2008

Warner Robins Rehab and Nursing Center Warner

Robins, Georgia

Directed the entire food service operation to include publishing menus,

developing policies and procedures, supervising the food service management

staff including hiring and training, approving schedules, developing and

managing the food service department budget to include maintain proper

inventories and oversea the kitchen sanitation and maintenance program, and

maintained clinical documentation and nutritional assessments in a timely

manner.

Food Service Manager Years

Employed: 1997 - 2002

Hephzibah Children's Home Macon,

Georgia

Supervised an institutional size kitchen at an annual budget in access of

$250,000.00 dollars,

managed full-time staff of 8 employees, directly supervised a volunteer

staff support unit of 10-40 members, and maintained FDA, State and Local

food services requirements with a major emphasis on quality assurance.

EDUCATION:

BUSINESS MANAGEMENT Years

Attended: 1982 - 1985

Georgia Southern College

Statesboro, Georgia

HOME ECONOMICS, FOOD AND NUTRITION Years Attended: 1985 -1986

Fort Valley State

Fort Valley, Georgia

References available upon request



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