Manager Project

OPERATIONS & MANUFACTURING MANAGEMENT

Technically oriented, hands-on operations and manufacturing management

professional, with a proven track record of success in the creation and

leadership of technical teams that manufacture, enhance, sell, and service

profitable products. Experienced manager with broad blend of skills that

include:

. Operations Management . Manufacturing Management .

Customer Service

. Program Management . Product Management .

Materials Management

. ISO 9001 . JIT & Lean Manufacturing . Process

Improvement

. Sales & Marketing . Training & Documentation .

MRP/ERP Systems

. R&D / Test & Analysis . Personnel Administration .

Military Aviation

MANAGEMENT EXPERIENCE

Global Engineering Support Manager - Machine Vision Products, Inc.

(Carlsbad, CA): Nov05 - Present

Department Manager for world-class, automated optical inspection (AOI)

systems manufacturer engaged in design, development, sales, and support of

systems for SMT electronics manufacturing, semiconductor, microelectronics,

and MEMS assembly customers. Directing up to 40 application engineers

worldwide, delivering engineering support to installed customer base of

over 2,500 systems. Also managing group of 12 local engineers involved in

engineering test & analysis, systems and software development, applications

development, training & documentation, and systems sales.

. Department Manager for application engineering group whose

activities are broadly and dynamically matrixed across every technical

department and activity of the corporation.

. Program Manager for high-value customers and customers

requiring custom-engineered systems.

. Coordinating custom systems design, managing cross-functional

resources engaged in mechanical, electronic, optics, laser, and software

engineering efforts across multiple departments.

. Engaged in sales activities involving customer interaction to

discover application details, define system specifications, establish

pricing, develop proposals, and define schedules.

. Active pursuit of new business opportunities through daily

contact with global customer base.

. Direct involvement as team member in systems and software

design, including design team review activities and definition of

functional specifications for hardware and software.

. Turned around unprofitable engineering support organization,

eliminating wasteful practices.

. Took control of spare parts sales, establishing pricing

policies, increasing profit.

. Implemented spare parts warranty policies where none had

existed previously.

. Set up internet-based, global work scheduling utility,

improving utilization of engineers.

. Introduced final QA system inspection process, reducing field

defects to near zero levels.

. Standardized systems setup procedures, enabling alignment with

industry copy-exact expectations.

. Instituted training certification program, aligning corporation

with tough customer requirements.

. Added training & documentation organization, improving training

quality and customer satisfaction.

. Established customer training materials system, ensuring

compliance with PBET / SEMI standards.

. Spearheaded software test efforts, establishing functional test

procedures and using engineering support staff to conduct testing,

avoiding addition of overhead staff.

. Directed support engineer use of internet-based bug tracking

database, eliminating software group resource conflicts and reducing

software fix response times.

. Managing HR efforts, hiring engineers globally, implementing

performance review methods and application engineer handbook aimed at

establishing job expectations.

Manufacturing Operations Manager - Amistar Corporation, AMS Division (San

Marcos, CA): Jun01 - Nov05

Directed ISO 9001 contract electronics manufacturing division of 50

employees producing $10M annual revenue. Automated production and hand

assembly of 75 products for medical, military, industrial, and consumer

electronics customers in volumes ranging from prototype to 70,000 units per

month.

. Turned division performance around, posting first profitable

year in division history.

. Improved on-time delivery from 60% to 100% within first year.

. Reduced setup times, increasing efficiency by 40% by adopting

floor materials stock, managing consumption through MRP-driven Backflush

accounting methods.

. Implemented Supply Chain Management methods via supplier

partnerships that created onsite, vendor managed inventories (VMI),

reducing lead time for work order starts.

. Integrated E-Kanban / VMI system for finished goods, using MRP

system to provide real-time demand signaling, reducing sales order lead

time by 50%.

. Drove JIT materials management by establishing an MRP report

system that enabled easier monitoring of materials and work order

scheduling.

. Conceived the 10 Commandments of SMT process improvement

measure, cutting defect rate in half.

. Reduced hand assembly defects 25% by instituting computer-based

IPC Standards training program.

. Corrected unprofitable practice of using overtime to compensate

for late materials delivery, choosing instead to push for on-time

material availability.

. Improved quality by enforcing strict adherence to IPC quality

standards and ISO 9001 procedures.

. Managed $1.8M annual labor budget, personally performing all

Human Resource functions.

. Developed division-wide hiring system, establishing job

descriptions, hiring policies, performance appraisal program, and

relationships with placement agencies.

. Revitalized workforce using weekly speeches. Gained support for

policies and improved operations.

. Assumed Program Management roles for customers requiring

special handling.

Technical Marketing Manager - Amistar Corporation, AIA Division (San

Marcos, CA): Jul98 - Jun01

Managed marketing for industrial automation division engaged in design,

manufacturing, sales, and service of assembly equipment for SMT electronics

manufacturers. Specific involvement with systems targeted at automating

product marking, traceability, and Supply Chain Management through ERP,

MRP, MES and other networked data management systems.

. Product Manager for new product line, conducting market

analysis, writing technical specs, application notes, serving as

engineering liaison, and establishing industry partners.

. Developed strategic, two-year, sales & marketing and product

roll-out plan.

. Defined product specs via market analysis, provided competitive

edge, captured 75% market share.

. Captured industry leaders as beta sites, providing valuable

credibility that sold more systems.

. Key technical team member involved in closing sales of all

systems.

. Introduced sales proposal system, wrote all proposals for sales

force, improved success rate.

. Developed sales training program, detailing market analysis,

best selling practices, competing systems, case studies, customer models,

and target prospects.

. Implemented product sales & marketing document system still

used today.

. Redesigned corporate identity, invigorating company confidence

with contemporary image.

Project Manager / Staff Engineer / MarCom Manager - Veridian Inc. (San

Diego, CA): May96 - Jul98

Project Manager, Staff Engineer, Proposal Lead, and Marketing

Communications Manager for government contractor providing systems

integration and engineering management services.

Technical Director & Partner - Young & Lynch Marketing (Pacific Beach, CA):

May92 - May96

Partner in marketing communications firm providing marketing services to

large and small businesses. Managed all aspects of business operations and

business development.

U.S. Navy Lieutenant Commander - Naval Flight Officer (E-2C Hawkeye): Jun84

- May94

Mission Commander of E-2C Hawkeye C4I aircraft directing command and

control operations. Additional duties as aircraft instructor and evaluator,

as well as management of maintenance, quality assurance, administration,

and personnel departments.

. Ranked in top 1% of peers Navy-wide during entire U.S. Navy

tenure.

. Consistently ranked #1 among peers and recommended for

accelerated promotion.

EDUCATION

B.S. Mechanical Engineering Seattle University

Leadership & Management Training University of Washington

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