A challenging Senior Management position where I could apply my Operational

& Customer Service knowledge, Quality & Policies experience coupled with my

Audits & Compliance expertise to assist maintain the highest level of

Integrity and Ethical conduct during the performance of processes yielding

the best possible product/service delivery (within budget) and Customer

Satisfaction, thus, ensuring an increase of the Customer Base for the

Company

General Manager

SunCruz Casinos, Palm Beach, FL & Little River, SC

Managed all aspects of the two properties for the largest off shore Casino

Company in the US. Opened the Palm Beach operation and later transferred

to the second largest of their operations in Little River. As the GM, I

was responsible for profit and loss for a $20 million/year operation

consisting of fifteen departments (Food & Beverage, Casino, Building and

Vessel maintenance, Entertainment, Audits, Transportation, Sales, etc) with

an excess of 225 employees. We entertained more than 200,000 customers in

a yearly basis. Upon my arrival to the Little River (SC) property, I

proceeded to compose a winning team which gave us top sales in the fleet

within seven months. Additionally, I was able to reduce expenses by 17%

within the same period of time. My "on" and "off " duty relationships and

appearances, coupled with forged alliances from the local businesses,

assisted my team and I in becoming better acquainted with the Myrtle Beach

Market, which translated to a better product for our customers, thus,

increasing the bottom line.

Commodities Broker

First Choice Futures and Options, North Miami, FL

As an Account Executive I contact potential customers, explained how the

investment works (money in/money out) and raise the money for the

investments. Stay abreast of the fifty plus markets (gold, silver, oil,

wheat, Forex, etc.) in order to maintain a smooth transition between trades

as well as raise additional moneys from existing and potential clients.

Quality & Customer Service Director/Facility & Purchasing Manager

American Composites, LLC, Miami, FL

As a key senior management individual, I took charge of these departments

(rotated three months at a time in a one year period) in order to develop

and implement policies and procedures that streamlined processes and

improved accountability. The purpose of the exercise was to assist an up

and coming small (55 employees, $400,000/month operation), family owned

business move up to the next level. Among the myriad responsibilities as

the Quality Director I had full responsibility of product quality, to

include in-process and final inspections, supply chain quality audits among

all other audits (internal & external customer audits). Dealt with all

Federal Aviation Administration (FAA) compliance issues. While acting as

the Customer Service Director and with the assistance of the department's

personnel, I developed and implemented a standard reporting procedure that

maintained all customers abreast of their part(s) status on a weekly basis,

thus improving customer satisfaction. Managed the Facility/Equipment

Maintenance and associated personnel for an FAA Certificated Aircraft

Repair Station consisting of a $4.8M building and over $1.5M worth of

maintenance equipment, to include vehicles. Developed and implemented a

preventive maintenance program, including a reporting system, encompassing

facility and work equipment (i.e. HVAC, compressors, fire alarm system,

large walk in ovens and paint booths, vacuum pumps, machining and milling

equipment, clean rooms, etc.). Managed all the sub-contractors related to

all facility projects. Developed a measurement system that enhanced the

maintenance budget. Training and safety of facility and equipment, as well

as development of an emergency contingency plan for the company were among

additional responsibilities assigned to me. As the Purchasing Manager I had

oversight of the stock room (approximately $730,000) and buyers. The

following are some of the management responsibilities pertaining to the

position; negotiated rates with suppliers and sub-contractors, problem

resolution, such as product availability for grounded aircrafts, process

improvement, developed and implemented a measurement system for the

department.

President

International Management Solutions, Inc., Greenville, SC

Business owner of a management consulting firm dealing in Quality

Management Systems (QMS), Internal/External Audits & Compliance, Training,

Security, Metrology, Records Management, Policies and Procedures, Supplier

Quality Assurance, etc. Perform all the functions necessary to maintain and

expand the business, from Business Management to Business Development and

beyond.

Quality Management Systems & Audits Manager

Lockheed Martin Aircraft and Logistics Center, (LMALC) Greenville, SC

First year - Reporting to the Business Ethics and Compliance Director, I

developed and implemented an LMALC-wide (seventy-five hundred individuals

world-wide) Records Management Program. Occasionally assisted in Ethics

Investigations.

Second year - Managed the Self Governance Program. Developed and

implemented an ISO registration plan for LMALC Lines of Business

(diversified conglomerate composed of five separate support type businesses

for the Department of Defense) & Common Support Services (i.e., HR, BM,

BD). Occasionally assisted in Ethics Investigations.

Third year - Finished the LMALC (all Lines of Business, Common Support

Services & HQ) ISO registration process, under budget and ahead of

schedule. Developed the transition plan to the new ISO9001:2000 revision,

which was accomplished six months ahead of schedule as well. During this

journey, I participated and lead several process improvement teams in order

to meet ISO requirements and streamline processes.

Fourth & fifth year - Consolidated Policies & Procedures, Records

Management, Audits and ISO into the Quality Management Systems (QMS).

Developed an LMALC standard audit database with worldwide standardized

audit schedules and root causes in order to trend "true" root causes and

repetitive findings so that we may migrate towards the pro-active (rather

than the reactive) side of the equation, thus, giving Sr. Management a TRUE

overall view of the LMALC "Health". My overarching LMALC QMS Management

responsibilities required I worked hand on hand with The Management Teams

of all our Lines of Business as well as the Company Senior Management on a

regular basis.

Calibration Engineering Department Supervisor

United Space Alliance (a Lockheed Martin/Boeing Joint Venture Co.), Kennedy

Space Center (KSC), FL

Supervised a multi-discipline engineering department in a cross-functional

systems integration environment. Managed the Shuttle Processing Contract

(SPC) Calibration Engineering processes and Customer Support for the United

States Manned Space Program. It consisted of more than 950 Systems

containing 13,000 plus instruments. Member of the ISO 9000 implementation

team and Lead Auditor of the team assigned to perform an in depth gap

analysis of the entire Shuttle Processing Contract (approximately work

force of 8500 individuals) in preparation for an ISO registration.

Following a successful KSC registration, I was requested to ascertain

Stennis Space Center's ISO implementation plan and recommend necessary

changes to accomplish the task. This was a three months temporary

assignment to Stennis Space Center, LA.

Senior Calibration Engineer

Northrop Grumman (formerly Grumman Technical Services), KSC, FL

Interfaced with space shuttle systems engineers, department supervisors and

managers (NASA & Contractors inclusive) in order to develop and implement

calibration procedures for systems such as The Remote Manipulating System

(RMS) Shuttle Navigational Systems, electronic/electrical and

mechanical/dimensional systems. Acting Supervisor during his absence.

Executive Vice President of Operations

The Tietig Business Group, Miami, FL

Responsible for all aspects of operations for a diversified business

conglomerate composed of Real Estate & Construction Company, wholesale

commercial nurseries, import and export, etc. Among my myriad

responsibilities, I prepared projected cash flows and expenditure reports

for a seven million dollar construction project and presented them to the

lending institutions. Interfaced with potential investors/customers, local

government officials (in several towns/cities), environmental engineers,

etc. Prepared market analysis for real estate development projects.

Substituted for Mr. Tietig in most business proposals whenever he wasn't

available. In general, I was an extension of Mr. Tietig.

Ground Radio Repairman & Precision Measurement Equipment Specialist

United States Air Force, MS, CA, CO, FL, Iceland, Italy

Maintained ground to ground and ground to air communication devices for the

1st Strategic Air Command (CA). Additional duties included, but not limited

to, Job Control Specialist and Data Collection Analyst. Cross-trained into

the Metrology & Calibration field. Specialized in F-15s (Jet Fighters)

Navigational Systems, Identify Friendly Foe (IFF) & Electronic Counter

Measurements (ECM) Systems. Test Station maintenance and calibration for

the 33rd Tactical Fighting Wing (FL). Additionally, specialized in the

troubleshooting, repair and calibration of microwave and frequency

generating instruments for the 57th Fighter Interceptor Squadron (Iceland)

and 40th CAMS (Italy).

N.A.C. & D.I.S.C.O. Security Clearances (expired). NASA Personal

Reliability Program. Myriad Management/Supervisory courses such as;

Accounting and Finance for the Non-Accountant Executive, Kepner Tregoe,

Design of Experiments, Effective Writing, Green Belt, Kaizan, Six Sigma,

Lean, etc. and applicable academic courses as follows; Biomedical

Engineering, Physics, Chemistry, Calculus, Biology, Physiology,

Electromagnetic Fields, etc. (List available upon request). Fluent in

Spanish and Italian, able to communicate in Icelandic. Exceptional

communications skills (written, spoken, presentations). Uncanny ability to

motivate a group towards a common goal. Outstanding organizational skills.

Computer literate. Earned a Lead assessor of Quality Systems Certificate

#8508957, 09/01/95. Over sixteen years experience in management.

06/98 - 05/03

06/92 - 06/98

01/88 - 06/92

01/87 - 01/88

09/73 - 04/84

Personal:

Objective:

Experience:

1/07 - 1/09

03/06 - 11/06

05/05 - 03/06

06/03 - 05/05

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