Michael Puszczynski - PMP

**** ********* **

Wake Forest, NC 27587

919-***-****

E-Mail: abmhzz@r.postjobfree.com

Senior Project Manager

Professional Profile

Decisive, action-oriented and results focused professional offering 25

years in project management with the last 12 focused on Information

Technology. My expertise encompasses information management, programming,

personnel development, staff training, infrastructure management, project

life cycles and financial administration. An accomplished leader capable of

motivating staff to its full potential and proven ability to communicate

complex information clearly to individuals at all levels. Proficient in

personal computers, mainframe, client server platforms and numerous

programming languages. Exceptional analytical problem-solving ability with

excellent verbal and written communication skills. Responsible for the

execution of client projects in a timely manner, within budget and

consistent with the Project Management Institute's (PMI) high standards in

quality and processes. Project involvement encompasses all project phases

from pre-sales solutioning, business development, strategic planning,

project planning, procurement management, risk management, integration and

project charter and project control, as well as post-project evaluation

with the client sponsor to assure satisfaction and to identify any process

improvements that can be made to the client, while adhering to the PMI

principals and methods. Driven by new challenges and the desire to be

successful in all endeavors and enjoy navigating all aspects of complex

projects.

Ability to capitalize on Information Technology background to add value to

organizations

. Work independently to provide leadership and utilized as the single

point of contact and accountability for fast-paced and deadline-

focused projects while keeping management informed, handle deadline

pressures, and effectively escalate project issues.

. Able to deliver projects on time, within budget and with minimal

adverse impact to the client organization. Project types may include,

but not be limited to:

. Developing a new product or service

. New partnership integration

. New capability implementation

. Developing or acquiring a new or modified information system

. Implementing a new business procedure or process

. Utilize Portfolio Management to provide the framework to assess the

health of key IT initiatives throughout the project life cycle.

Continually monitored the portfolios to ensure new projects don't

exceed expected budgets, are delivered on time and fulfill the company

and business needs and goals.

. Creation and delivery of metrics for the purpose of providing

executive level information, client project updates, analysis of

process improvements, and the formation of best practices.

. Take projects from original concept through final implementation.

Interfaces with all areas affected by the project including clients,

3rd party vendors, end users, IT development, decision support,

operations and executive management. Define project scope, objectives

and expected results, develops detailed project work plans, schedules,

charts, project estimates, resource plans and status reports.

. Facilitate project meetings, responsible for project tracking and

analysis. Ensures adherence to quality standards and reviews project

deliverables. Manages the integration of vendor tasks and tracks and

reviews vendor deliverables. Provides project management and

analytical leadership and guidance to the project team. Recommends and

takes action to engage team members and executive management in

identification, analysis and resolution of issues. .

. Leads cross-organizational strategic and/or operational initiatives to

integrate new products/services, partnerships and capabilities.

. Ensures project plans outline the tasks to be accomplished,

accountability for task completion and estimated start and end dates

for task completion.

. Performs interim and post-project analyses, document lessons learned

and incorporates lessons learned in future projects.

. Works closely with client management and team members to define

interface points and concurrently develops a plan to seamlessly

integrate.

. Facilitates the development of business requirements for numerous

projects and assist with RFP process.

. Define the role and responsibilities of project team members.

Establishes criteria for task completion

. Oversee, track and monitor team member's tasks and assignments.

. Continuously monitors performance against the project baseline so

corrective actions can be taken based on actual performance against

the project plan.

. Conducts project risk assessment and review plans to correct and

mitigate risks.

. Establishes project milestones with the Project Sponsor and Project

Team.

. Ensures project deliverables meet client expectations by coordinating

project inspection reviews and approvals at various stages throughout

the project life cycle.

. Schedules, conducts and documents regularly scheduled project team and

Steering Committee meetings to identify what tasks were accomplished,

what tasks are falling behind, identification of additional action

items and identification of potential problems/issues/concerns that

could jeopardize task completion.

. Resolves conflicts and problems. Work to resolve and or avoid

conflicts and elevates issues/barriers to the Steering Committee.

. Establishes procedures for managing change control to ensure that

changes are rejected or approved and agreed upon and those changes are

priced then incorporated into a revised project baseline.

. Develops strategies for major project components such as data

conversions, parallel testing, implementation rollout and user

training.

. Develops and communicates an escalation process for team member and/or

vendor performance issues.

. Client focused with the ability to develop customer relationship,

listen to what the client's requirements are to meet their objectives

and excellent customer follow up skills.

. Experience supporting various COTS software, custom development,

client/server, multi-tier and web environment, SANs

. Experience with WebLogic server solutions to incorporation customer

connection for any application on any client to interoperate with

server applications

. Foundation with IBM WebSphere Application Server operate and integrate

electronic business applications across multiple computing platforms,

using Java-based Web technologies

. Implemented solutions with High Availability servers and cluster

software for Linux and Microsoft Windows

. Lead development and implementation of hosted scalable e-commerce

solutions.

. Utilize monitoring software to observe the availability and

performance of distributed IT infrastructures, servers, operating

systems, network and Internet services, applications and application

components, databases, as well as files, scripts and directories

elements

. Lead effort for supporting data centers production environments

including backups of critical servers, remote control, and disaster

recovery functions

. Working foundation in Windows, Solaris, AIX and MVS environments

. Utilization of developmental methodologies: RAD, JAD, JERP, Agile and

Waterfall.

. Responsible for the implementation of solutions integrated into

customers network infrastructure

. Experience negotiating hardware, software, and circuit contracts for

customers

. Work with Remote Access Solution: VPN, dial up, Fractional T1

. Experience with Cisco VPN 3000 Concentrator to allow VPN clients as

well as Router to Router VPN

. Experience and skilled in a variety of solutions:

.Net Framework MS Office Suite CMS

HTML FTP/SFTP Project planning

SQL IBM DB2 Oracle

XML MS Project Systems analysis

J2EE JCL System development

MS FrontPage JSL Solutions design

VISIO SCO Unix Java

Networking Storage Area Networks SharePoint

Professional Experience

01/03/10 Duke Energy

04/15/10 400 South Tryon, Charlotte, NC 28202

Consultant - Sr Project Manager

Smart Grid Power Delivery - Real Time Command & Control

. Handled the tasks of identifying and developing new business

opportunities as well as renewing existing client's relations.

. Assigned the tasks of conducting research, analysis and financial

modeling for client's engagements.

. Developed and delivered presentations as well as deliverables for client

engagements.

. Handled the tasks of providing support and training to a team of

consultants.

. Monitored and supervised projects, and also recommended necessary

changes.

. Responsible for solving the problems and queries of clients.

. Handled the tasks of analyzing data and installing various products.

. Updated the Managing Director of the organization about the daily

activities of the consultant team.

. Lead the planning and implementation of project

. Facilitate the definition of project scope, goals and deliverables

. Define project tasks and resource requirements

. Develop full scale project plans

. Assemble and coordinate project staff

. Manage project resource allocation

. Plan and schedule project time-lines

. Track project deliverables using appropriate tools

. Provide direction and support to project team

. Pre-stage systems prior to deployment

. Troubleshoot issues, identify resolutions to issues, and implement

resolutions during the implementation.

. Quality assurance

. Constantly monitor and report on progress of the project to all

stakeholders

. Present reports defining project progress, problems and solutions

. Implement and manage project changes and interventions to achieve project

outputs

. Project evaluations and assessment of results

05/04/09 Blue Cross Blue Shield South Carolina

11/06/09 2501 Faraway Dr, Columbia SC 29223

(Contractor) Sr. Project Manager

Commercial I/S PMO

. The Commercial Systems PMO provides project management for all projects

that support the Commercial Lines-of-Business, including Major Group,

National Alliance, Small Group, Individual, BlueChoice (HMO), Companion

Property and Casualty, CIMR (outside the state of SC), InStil, and PGBA

Medicare Advantage (including external customers).

. Responsible for all project management activities in a system matrixed

project environment (typically between 20 to 35+ team members) utilizing

waterfall/PMBOK-based methodology. Responsible for authoring (using input

from project team) required project documentation, including scope

document, design document, and implementation document. Act as the main

point of contact for project life cycle between internal team and

clients.

. Utilize mapping tools XEDI to provide full EDI and EDIFACT translation to

XML.

. Manage a portfolio of million dollar projects ( utilizing a diversity

of Java tools for business application development for Web, and client-

server environments including Java Platform, Enterprise Edition (Java

EE), Enterprise Java Bean (EJB), JavaServer Pages (JSP), Java Servlets

(including JNDI), Java database Connectivity (JDBC) technologies and

non-HIPAA interfaces using BizTalk 2006.Overseeing all facets of

Software Development Life Cycle, from analysis, scope/design code unit

test, implementation and monitor or application development using

multiple programming languages.

. Track key project milestones and adjust project plans and/or resources to

meet customer needs.

. Responsible for authoring project documentation, including estimates,

scope, design, implementation, change controls and journals. Identifying

and tracking project status, risks, issues and schedules through the use

such tools as MS Access DB, Microsoft Project and Visio

. Facilitate project teams through the cycle of scope, requirements, and

design. Responsible for facilitating the WBS process and translating WBS

into an MS-Project project schedule. Develop project plans, risk

management plans, risk factors and project life cycle documentation.

. Responsible for keeping the project schedule updated throughout the

project life cycle and managing a change control process to reflect

changes in work request requirements, deliverables, dates or budget.

. Responsible for coordination of customer testing, with the assistance of

a Test Analyst on larger projects. Responsible for scheduling,

facilitating and recapping project team meetings. Responsible for the

escalation of project issues and for communications of project status to

all levels of management on both customer and internal I/S side.

. Communicate with all areas of the enterprise, including executive senior

management and external parties that impact the scope, budget, risk,

timeline, planned activities and resources of the project work effort.

05/01/00 B we Bell + Howell

01/14/09 3791 South Alston Ave, Durham, NC 27713

Project Manager:

Software Business Solution

. Responsible for various small to large scale complex projects including

planning, monitoring and implementation using PMI Project Management

methodologies and MS Project.

. Inherited projects that were in jeopardy of being lost due to unforeseen

circumstances. Through a series of actions, led the team to subsequently

deliver an outstanding project, meeting milestones with customer

approval.

. Responsible for managing large Global and North American team resources

related to enterprise-wide projects.

. Led the implementation of a client's Problem Tracking System (Problem and

Change Management).

. Led a customer's custom metrics initiative tracking defects support

throughout the Software Development Life Cycle (SDLC).

. Manage full life-cycle software development including: requirements and

specifications, design & documentation, release to production, as well as

support and maintenance. Experienced in multi-tier, database-driven,

client-server applications and solutions.

. Act as the main point of contact and liaison for all project operational

areas and between clients. Responsible for program and portfolio

management activities within our software business unit, Professional

services and Hardware field service division.

. Managed and performed business development activities to develop

Statements of Work, solution descriptions and new contracts to secure new

business and follow-on work.

. Executed and maintained program management processes and disciplines in

the areas of: program schedule and quality management; communications

management; human resource management; cost management; procurement

management; risk / issue management; change management.

. Risk management planning activities. Implemented steps to increase the

probabilities and impacts of events resulting in positive outcomes and

decrease the negative project impacts. Communication management,

contractual obligation, customer sign off and escalation were examples of

the efforts involved.

. Change management: utilized the practice of tracking and administering

changes to control the development of products or implementation of

customer requirements.

. Created daily status reports and facilitated progress meetings with

program and project sponsor, European technical services, and Account

Executives.

01/27/98 Electronic Data Systems (Information Technology Company)

04/01/00 4924 Green Rd, Raleigh, NC 27616

Project Manager:

. On site project leader at the USPS facility responsible for various

client (United States Postal Service) projects for the deployment of

national applications including planning, monitoring and implementing

project plans, managing project activities ensuring timely completion of

projects within given budget constraints and provide regular project

status reports.

. Prepare technical and financial project proposals based on customer

requirements.

. Analyze project progress and costs and provide alternative solutions when

projects are not meeting requirements.

. Develop and use project management tools, procedures and processes such

as MS Project to schedule, monitor and report on project activities.

. Interface with the development, integration, testing facility to co-

ordinate project activities.

. Integral part of project team identifying and providing critical inputs

affecting process performance. Deploying a measurement driven approach

and coaching the team for continuous improvement, documenting processes

and procedures to CMMI certification.

. Utilized ISO9001 and CMMI Level 4 standards.

. Provide presentations to internal staff or customers on project status or

new opportunities.

. Participated in numerous customer JAD sessions to gather new business

project requirements.

02/29/88 Ontario Hydro Technologies (Electrical Utility Research and

Development)

09/06/97 800 Kipling Ave, Toronto, Ontario, Canada M8Z 5S4

Project Leader/Engineering Technologist

Resource Integration, Electrical Systems Technology

. Design, test and deploy internal/external projects for electrical

transmission and distribution systems

. Project/process leader responsible for various projects including

planning, monitoring and implementing project plans to ensure timely

completion of projects within given budget constraints and provide

regular project status reports.

. Receive and evaluate RFQs pertaining to rates, supply issues and contract

negotiations Prepare and present technical and financial project

proposals to customers.

. Design, install and maintain computerized multi-channel measuring and

recording systems and carry out developmental testing programs in the R/D

laboratory.

. Develop PC applications to assist in analytical evaluation and reporting.

. Performed high voltage and high current laboratory and field tests to

provide data for design improvements of transmission line components.

Performed all tests in accordance with various international standards

such as IEEE, ANSI, CSA, and CEA.

02/24/86 Ontario Hydro, Darlington Generating Station (Electrical

Utility Nuclear Generation)

02/28/88 Holt Road, Bowmanville, Ontario, Canada

Costing Estimator/Project Coordinator

Scheduling and Costing; Planning and Control Department

. Project leader responsible for the construction project budgeting.

. Planned and established approved revisions with operations for equipment

to accommodate production schedule or design changes.

. Participate in the evaluation process and obtain funding approvals in

line with corporate purchasing policies and procedures.

10/15/84 Ajax Magnethermic Canada Ltd. (Manuf. of Induction

Heating/Melting Equip)

02/15/86 333 Station Street, Ajax, Ontario, Canada L1S 1S3

Project Leader

. Project leader supporting the manufacturing management team to

design/layout and development of HVAC control systems.

. Design, development and procure process equipment and analyze PLC

software

. Prepare proposals, costs, schedule estimates, and provide pre-sales

support.

09/01/83 Pyrotronics Canada Ltd (Electronics Manufacturing of Fire Alarm

Systems)

10/14/84 Steelcase Rd, Markham, Ontario, Canada

Application Coordinator

Training/PM Related Skills

Furman University ETMS Project planning, PMI Project Management

Training, PMI Earned Value and Risk Management, MS Office Suite, Visual

Basics/Java Programming, Software Engineering Capability Maturity

Model.. Participated in Information Technology Infrastructure Library

(ITIL) classes, pursing ITIL certification.

Education

Durham College of Applied Arts and Technology,

Bachelor of Science Technology - Electronic Engineering Degree

SpanTran Educational Services Inc./National Association of Credential

Evaluation,

Bachelor of Science Degree in Technology Operations Management

PMI

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