The Re'sume' of Jesse F. Josserand
Boise, ID 83706
Summary
Sr. Database Administrator, Sr. Applications Database Administrator, and
Sr. Systems Administrator, Sr. Projects Manager, Software Development
Manager, Database Development Manager, Applications Development Manager,
Software Vendor Relations Manager, Sr. Director of Technology, CTO
Has successfully rolled out tested, production, web-based, database-driven,
enterprise, b2b applications smoothly, early, and in budget.
Has led multiple oracle implementation projects at major companies.
Responsibilities have included project assessment and resource
determination.
Has been a departmental and projects manager since 1982 and is capable of
effectively interfacing with executive board.
Has used EDS, Arthur Andersen, Oracle AIM and a custom, proprietary
parallel methodology for project management, documentation and
deliverables.
28 Years Project Management Experience
Strong knowledge of Microsoft office products. Used to create professional
grade documentation (word, excel, project, etc.) for standards and
procedures, presentations, project management, etc.
Full SDLC Life Cycle Experience
Data Modeling
. Determined business requirements
. Designed and maintained logical and physical data models for high
traffic, centralized, web-based databases
Systems and Database Administration
. Oracle 6, 7, 8, 8i, 9i, 10g, MySQL (2, 3, and 4), and other databases
. Provided 24/7 on-call systems and database administration support
. Installed O.S., database, and application software
. Apply O.S., database, and application upgrades and patches
. Perform data migration
. Maintain awareness of and apply critical security and other patches
. Management of production, test/staging, development databases, and
associated applications
. System and Database performance tuning
. Design, develop, implement, document, and maintain backup and recovery
solutions
. Design, develop, implement, document, and maintain monitoring routines
for systems and databases using Quest tools, BMC tools, custom
Unix/Linux scripts, etc.
. Design, develop, implement, document, and maintain security access
infrastructure
. Perform analysis and maintenance of database objects including index
analysis, etc.
Additional
. Communicate as necessary with all appropriate staff to ensure systems,
database, and application integrity, security and availability
. Interact with and assist other system and database administration
staff to provide a compatible and effective database environment
. Develop, implement, and maintain all related standards and procedures
. Create and publish appropriate associated guidelines
. Perform evaluation of all database management systems and related tool
sets
. Coordinate and/or perform in-house and customer testing activities
including disaster planning and recovery
. Provide functional analysis and development support
. Prepare project plans and schedules for all implementation and support
efforts
. Perform recovery of corrupted data
. Eliminate data redundancy
. Assist with and/or train development staff for proper applications
design and development, client-server applications, etc.
Skills
8 Years as a CTO, Sr. Director of Technology, and Software Development
Manager
9 Years as a V.P. and Sr. Director of Technology and Internet Marketing
28 Years as a Project Manager
26 Years UNIX
23 Years Oracle Database and Tools
18 Years Oracle Applications
18 Years PL/Sql
14 Years Linux (Red Hat, Caldera, Mandrake, Debian, BSD, FreeBSD, others)
16 Years Microsoft Windows OS and Office Products (95, 98, NT 3-4, ME,
2000, XP)
39 Years General Data Processing and Programming Experience
Cover Letter
Usually I play 3-5 roles (wear 3-5 hats, as it were) on a project: Sr.
Sales/Marketing Technical Liaison, Sr. Systems Architect, Sr. System
Administrator, Sr. DBA, Sr. APPLICATIONS DBA, Sr. Technical Project
Manager, etc. Thus, you and/or your customer are actually able to save
money in that I, in one body, am worth at least 3-5 salaries or contractor
hourly rates. Furthermore, with my wide background from hardware,
software, operating systems and database administration through
applications modeling, design, development, management, and internet, I am
able to communicate diplomatically and knowledgeably, understand problems,
causes, and reach solutions across all venues at all levels.
Troubleshooting and triage are a specialty. I'm a "roll-up-your sleeves and
get in the trenches" kind of Director/Manager. I love sharing knowledge
with staff and learning from them, as well.
I am very customer-oriented and drive all activities based on that.
As CTO for the Hebraic Heritage Christian School of Theology, an Internet-
based, as well as Brick-and-Mortar Bible College start-up, I was a one-man
I.T. Shop responsible for everything from systems, database and
applications support to executive level budgeting and reporting to the
Board of Directors.
As acting CTO, Sr. Director of Technology, and Software Development Manager
for Construction News Service, I was directly responsible for solving
software, database, applications, and internet performance problems and
directly responsible for recovering three-quarters of a million dollars in
revenue owed by unhappy customers as a result of a successful, error free
internet application roll-out one day earlier than planned and under
budget.
Prior to CNS, I did a project for an Oil & Gas company as I.T. Projects
Manager where I had a staff of 2 direct reports and several indirect. This
was a project to merge an acquired company's assets, applications, and data
into that of the acquiring company. Platforms included Windows 2000
Server, WinNT, various windows users, Linux and UNIX hosts, Oracle Database
and Oracle Financial Applications 11i.
Simultaneously, and since 2002, I also served (and continue to serve) as
V.P. and Sr. Director of Technology and Internet Marketing, Director of
Technical Support, Distance Education Delivery Technology Consultant, Sr.
Webmaster, Sr. DBA, Sr. System Administrator, and Co-Owner of an online K-
12 private school, Red Oak Academy (please see www.redoakacademy.com), its
related organizations and their many web sites. I modeled, designed,
implemented, and continue to support their dynamic, database-driven,
content-management-oriented, E-Commerce and Educational web site (approx
2GB) used by students nationwide. I have registered and currently manage
multiple domains for ROA. These domains have had very little downtime in 5
years. I drive the marketing and sales efforts, as well. I also developed
a proprietary technology that achieves high search-engine rankings.
I am a computer hardware, software, and business development veteran of 39
years experience. Dynamic, database-driven, content-management-oriented, E-
commerce, B2B, B2C, and Educational web sites and associated manufacturing,
production, packaging, marketing, delivery, and related analysis
technologies are a specialty as is management of such processes.
I have been on lengthy projects for 2 nuclear plants where I was Sr.
Systems Architect, Sr. UNIX Sysadmin and Sr. Oracle DBA. On these
projects, I modeled, designed, implemented and supported redundant,
distributed architectures for their Document Control and Records
Management, and Order Entry/Purchasing/Inventory systems on HP/Sun/Oracle
platforms. I also performed and managed Legacy Integrations and data
porting PL/SQL projects there. I also modeled and designed integrations,
customizations, and reports, wrote functional and technical specifications
and more. Additionally, I assisted other PL/Sql developers with
application and data modeling, design, development and test of their code
projects.
I achieved E-4 in under 3 years in USAF, held crypto and TS clearances, and
exited with an Honorable Discharge (full benefits).
I am experienced with Business Process Analysis and Re-engineering, Gap
Analysis, Implementation, Upgrade, Integration, and Customization of
Systems and Applications at the Enterprise level.
I have excellent verbal and written communications skills, excellent
customer and interpersonal skills, an ability to effectively prioritize and
handle multiple tasks and projects.
I have an in depth knowledge of many applications including Oil & Gas
Trading Systems, General Billing Systems, Call Center and Support Center
Operations, Medical Systems, E-Commerce, B2B, B2C, EDI, VOIP, and more.
I have been an application designer since 1980 and Internet application
designer since 1987 (the days of Arpanet) for character-based news and
related applications and since 1996 for graphical, browser-based
applications.
My customer list includes: Oracle Corp., Brown & Root, PPG, NEC, Sequent
Computer Systems, Arthur Andersen, SYSCO, Smith International, Weatherford
US, EDS, SHL Systemhouse, MCI, Huntsman Corporation, Bluebell Ice Cream,
The State of Nevada, Harvard University, PSE&G Nuclear, Verizon Wireless,
G.E. Nuclear, Stetson, and others.
I desire a long-term opportunity that will best utilize my wide range of
skills. The ideal position would be a permanent position that would allow
me to use my vast skill-set towards the hands-on management of teams doing
installation, upgrade, tuning, customization, development, testing, and/or
on-going maintenance and support of Internet and database-driven
applications while remaining on the cutting edge of Database, Data
Warehouse, Data Mart, and Internet Enterprise Technologies.
R sum (Work Experience)
March 2007 - Present
Fujitsu Consulting, Boise, ID
Sr. Consultant
. Sr. Project Manager
. SunGard Data Center Support
. Technical Projects Management
. Sr. Oracle Consultant
. Sr. Oracle Database Administrator
. Sr. MaxDb Administrator
. Sr. SqlServer Administrator
. Sr. SAP Oracle Administrator
. Sr. Oracle Applications Administrator
. Backup Linux Systems Administrator
. Disaster Planning and Recovery Testing
. Tivoli TSM, Symantec Veritas Netbackup, LiveCache, LanFree
. SDLC Methodology
. Provided support for...
o SAP Applications and Oracle databases
o MaxDb databases
o SqlServer databases
o Deltek Applications
. Weblogic
. Time and Expense
. Costpoint
o Impromptu
o Cognos
. Supported Customer Applications, Systems and Databases for...
o Honeywell Corporation
. IBM AIX, SAP, Oracle 9i/10g, MaxDb, SqlServer 2005
. Corporate level data backups using Tivoli TSM, Symantec
Veritas Netbackup, etc.
o Nana Corporation
. RH Linux, Legacy Oracle Financials, Deltek Time & Expense,
Deltek Costpoint, various reporting and monitoring tools,
Dataguard, Rman, Disaster recovery, capacity planning
o Yamaha
. RH Linux, Oracle Financials
o GES
. Oracle database support
o Buehler's Foods
. Oracle database support
Recipient of 2008 Honeywell Award
Recipient of 2007 Delivery Excellence Bonus Award
"Jesse [Josserand] is on an annual support engagement with Nana. Jesse has
been key to stabilizing support services and restoring customer confidence.
He has added new support processes for Nana and these processes have been
shared with many other support engagements increasing productivity and
strengthening our relationship with the client. The Nana team's
outstanding performance has consistently delivered at 50 percent plus
margin for this engagement."
January 2002 - Present
Red Oak Academy, Inc., Houston/Dallas, TX
V.P. and Sr. Director of Technology and Internet Marketing, Director of
Technical Support
Distance Education Delivery Technology Consultant
Sr. Webmaster, Sr. DBA, Sr. System Administrator
Co-Owner
Red Oak Academy (ROA) is an Online School offering Kindergarten through
12th grade education via Internet. Also, offered are Summer School and
Adult Night School (though classes are available around the clock). We use
real teachers, real books, and classes are offered in both a classic
structured approach and a self-paced approach. Students interact with
teachers via video, chat, and email interfaces. Some online e-books are
used, but my research indicates that most students prefer our real
textbooks.
ROA, in its previous incarnation was known as Internet Home School (IHS).
While known as IHS, I was Sr. Webmaster, Sr. DBA, and Sr. System
Administrator. During this period (6/2001-1/2002), I moved the site from
its original host and registrar to a Linux server and hosted the site. I
converted all content to PHP, added dynamic content driven by MySQL
database, and created a more friendly User Interface.
In January of 2002, IHS was reorganized into ROA. At this time, in
addition to previous responsibilities, I became Co-Owner, Distance
Education Delivery Technology Consultant, Director of Technical Support,
and V.P. and Sr. Director of Technology and Internet Marketing. In these
new additional roles, I took the company to new levels of online
interactivity and improved marketing and marketability. My marketing
research caused me to recommend and, subsequently, implement additional
domain names for all top-level TLD's (.com, .net, .org, .us, .info, and
.biz which at one time or another have been in use). My marketing plan
also had ROA acquire additional domain names appropriate to specific
educational venues rather than having the single main site
(www.redoakacademy.com) and other front doors (www.redoakacademy.net,
etc.). Thus, I added highschoolonline.net, jrhighschoolonline.net,
elementaryschoolonline.net, nightschoolonline.net, onlinesummerschool.com,
onlineprivateschools.com, and others.
I created new logos, a totally new look-n-feel to the site, and added
several sorely needed features for such an online educational entity. For
instance, I added security using a combination of htaccess files and
database encrypted login and password validation. I redesigned the site,
created new logos, added secure access for teachers, parents, and students.
I added performance metrics for students and enabled web-based, email, and
physical-mail access to student records for appropriate parties. These
performance metrics track login and logout times; specifically (for
students AND teachers) I track daily and per-class sign-in and sign-out
times and notify appropriate parties if times between classes exceed
certain metrics (which default to 15 minutes for breaks and 1 hour for
lunch and dinner). I created unique marketing approaches allowing ROA to
achieve high search engine positioning using my proprietary and legal
methodologies. I added bi-directional video capability for teachers and
students to interact. I am preparing to roll-out a new bi-directional
video capability that will work with any server, any firewall, any proxy
server, and any bandwidth. This new technology will allow up to 30
simultaneous students to interact with their teacher.
. Responsible for all I.T. Operations: Backups, Test, Development, and
Production servers and web sites. Linux, Apache, PHP, MySql
Administration.
. Modeled, designed and implemented multiple domains and associated
websites, UNIX/Linux cron scripts, PHP, Java, and MySql
. Dynamic database-driven web sites with E-Commerce, Enrollment,
Attendance, Assignments, Grades, and other tracking and reporting
capabilities
. Business Development, Marketing, Advertising, Branding, Logo and other
Graphic Design, Web Site Design and Implementation
. Technical Support
. Conceived and designed specialized Purchasing, Educational, Learning
and other demographics-gathering and analysis processes and software
that generates customized educational plans based on such
demographics.
. Video production and presentation (stand-alone and web-based) for
sales, marketing and curriculum delivery.
. Online marketing and search engine research and management for all
associated domains and sites.
August 1998 - Present
Josserand & Associates Consulting Group (JacG), Houston/Dallas, TX
Sr. Principal Consultant/Owner
Led multiple Oracle implementation projects at major companies.
Responsibilities have included project assessment/management and resource
anaylsis/allocation. Has strong Oracle Applications implementation
history. Software Applications, Testing, Product and Program Project
Manager since 1982. Capable of effectively communicating with Executive
Board Members. Developed and conducted training sessions for super-users.
Provided multi-platform post implementation support. SDLC Methodologies:
EDS, Arthur Andersen, Oracle AIM. Developed proprietary Parallel
Methodology that reduces time-to-complete and time-to-market by up to 100%
over standard methodologies. Experienced with most Oracle Applications
modules including WMS, WIP, BOM, GEMMS/OPM, MRP, MPS, INV, HR/PR, GL, AR,
AP, etc.
. Modeled, designed and implemented domestic and international
distributed architectures
. Researched, Evaluated, Acquired, Installed, Implemented, Upgraded,
Patched, Tuned, Customized, and Integrated hardware, operating
systems, databases (Oracle v7x through 9i), applications (Oracle 10.7
to 11i) and more for multiple customers on multiple, sometimes
simultaneous projects requiring a high degree of multitasking.
. Responsible for support of Oracle database systems, including database
administration activities, database performance monitoring, tuning,
capacity planning and disaster recovery.
. Performed Oracle upgrades and data migrations on multiple dissimilar
platforms.
. Diagnosed various database problems and bugs, tested and applied
patches.
. Performed database and application code tuning including SQL*Plus and
PL/SQL.
. Has used custom and 3rd-party scripts and database tools including
Quest, BMC, and others.
. Designed and Implemented scripts to automate Oracle backups utilizing
different approaches such as hot and cold backups, export and import
utilities, 3rd-party utilities, UNIX job scheduling (cron) and all
script languages including Bourne, Korn and C-shells
. Reviewed and developed Oracle SQL*Plus and PL/SQL stored packages and
procedures.
. Reviewed application code and made performance recommendations,
identified and tuned resource consuming SQL statements.
. Enhanced index performance.
. Recovered customer data from corrupted Oracle Financials databases
when even Oracle support could not, thereby saving customers days,
weeks, or months of data re-entry time, custom application development
re-writes, etc.
. Most Recent JacG Projects...
September 2006 - February 2007
Health Markets Insurance
Sr. Oracle DBA and Applications DBA
Sr. Linux System Administrator
This company may not be contacted presently.
Responsible for a significant Corporate implementation of Oracle
Financials v11i on Dell and HP hardware in a large corporate
datacenter. Managed planning for and successful testing of Disaster
recovery methodologies with SunGard. Maintained all automation for
backups and monitoring of systems. 24-7 on-call schedule. Assisted
team of 20+ consultants in implementation project.
May 2005 - February 2006
Arena Brands, Inc.
Sr. Projects Manager
Sr. Oracle DBA and Applications DBA
Sr. Unix System Administrator
This company may not be contacted presently.
In the role of Sr. Projects Manager, I was responsible for several
simultaneous projects; EDI research and analysis for replacement of an
antiquated EDI System, Warehouse Technology research and analysis for
institution of technological improvements in Pick/Pack operations, and
Shipping Technology research and analysis for institution of
technological improvements in Shipping operations. In these parallel
project management positions, I researched, recommended, acquired, and
implemented solutions to replace an antiquated EDI system and
methodology. I improved the capabilities of the existing system by
acquiring and applying upgrades to software and systems not upgraded
since the late '90's and by writing UNIX and Windows job control
scripts to help automate the existing processes. I also enhanced
integration code in Oracle PLSQL for applying EDI data to Oracle
Financials Order Interface tables and processed that data into the
Order Entry System. I assisted warehouse personnel in generation of
ASN's (Advance Ship Notices) and transmitted them to Trading Partners.
I interfaced with new Trading Partners to add them to the EDI system.
I interfaced with existing Trading Partners to resolve problems with
existing EDI communications. I successfully negotiated waiver of
thousands of dollars in charge-backs from Trading Partners due to the
antiquation of the existing EDI system. I also, researched,
recommended, acquired, and implemented solutions to automate and bring
a higher level of technology and automation into warehouse and
shipping operations. In this process, upgrades to ASN systems from E-
SupplyLink.com were acquired and applied by me. Also, in this
process, new software from HighjumpSoftware.com (a 3M company) and
Creative Logistics Solutions (InfoShip) were acquired at my
recommendation following my research and analysis of related available
products in the marketplace. In this research, RFID capability and
the ability to upgrade later to full-blown WMS were essential
considerations. I managed these three projects simultaneously and
worked closely with power users and vendors of software products to
create testing scenarios, as well. I also research and acquired quotes
for hardware, operating systems, and database platforms for such new
EDI, Warehouse Management, and Shipping solutions. In addtion to
project management duties, I also performed the jobs of EDI Operator,
Sr. Unix System Administrator, Sr. Oracle DBA and Sr. Oracle
Applications DBA. In these roles, I troubleshot, debugged, and
resolved hardware problems, operating system problems (requiring
patches, kernel changes, etc.), and application database corruption
problems (resolving them all).
October 2002 - September 2004
HHCST.Org (Hebraic Heritage Christian School of Theology)
Chief Technology Officer
HHCST is a bible college start-up that holds online college level
courses; live and recorded, as well as planning for a brick-and-mortar
facility in the next 1-2 years. My responsibilities include all
computer and internet activities and security, developing and
maintaining the various websites and delivery technologies; video,
audio, database, web, etc., defining and implementing all related
standards and procedures, evaluating and implementing related hardware
and software technologies, etc. Responsible for over 15 test,
development, and production websites, Linux Servers running Apache,
PHP, MySql, etc.
May 2003 - September 2003
Construction News Service
Acting Chief Technology Officer
Sr. Director of Technology
Software Development Manager
CNS brought me in as Software Development Manager to drive a new
development process and recover their customers' good graces after
CNS, without me, had many failed software release attempts with no
management or testing in place. These bad releases had caused CNS to
lose face with and income from customers throughout their Colorado and
Texas markets in the first two quarters of 2003. These customers had
refused funds to CNS totaling over three quarters of a million dollars
due to the lack of desired features and failure of previously working
features after such bad releases. In order for CNS to get paid by and
retain those customers, I was tasked with a project to repair the
broken components, add missing component features required by these
unhappy customers, and enhance the design and performance of all
components including web site and database. I was given a project
timeline of May 15th to July 1st, 2003 with a drop-dead production
release date of July 1, 2003 to complete a development and test
process and release to production, key features required by these
unhappy customers. I met the deadline on time and in budget. In fact,
we released 1 day early on May 31st, 2003, successfully, with a smooth
roll-out and zero bugs reported. As a direct result, CNS was able to
retain those customers and recover the three quarters of a million
dollars previously unpaid by those previously unhappy, now very happy
customers. I was immediately promoted to Sr. Director of Technology,
made acting CTO, and given the reins to both software development and
I.T. departments. During the above project, I had to redesign the
development environment to cause it to more effectively mirror the
production environment. I also had to design a test environment
identical to production, acquire the hardware for same (as it was non-
existent upon my arrival), implement and test it, as well. I co-
architected a production architecture consisting of 3 hi-speed web
servers, 3 hi-speed database servers, front-ended with a Nortel/Alteon
for load balancing and SSL acceleration. aI defined standards and
procedures and implemented same for the SDLC process. I defined and
assigned participant rolls and responsibilities within that process to
staff in the I.T. Systems and Development departments. I assisted
developers with database design analysis and directed redundant
indices be dropped, unique indices be created where none existed, and
others be enhanced for query optimization. I also redesigned several
reports available to customers to enhance accessibility, content, and
performance. Additionally, I participated in advertising and
marketing planning efforts and related web site and database design
enhancements, created a test front-end site for such purposes, made
several recommendations for types of, targeting aspects of, and
pricing for advertising media varying by targeted page on the site.
Initially, I had 3 direct developer reports while in the role of
Software Development Manager. After promotion to Sr. Director of
Technology and acting CTO, I had 4 direct reports and 6 in-direct who
reported to the Director of Technology under me. I reported to the
CEO.
December 2002 - February 2003
K-Force/Enterprise Products
I.T. Projects Manager
. Managed acquisition projects
. Migration of and/or re-implementation of several applications
including...
o Indus EMpac
o Indus Curator
o LIMS products from multiple vendors
o ...and others.
. Hardware/O.S. environments included...
o Oracle RDBMS
o Oracle Financials 11i including MFG and related modules
o UNIX
o SCO
o MicroVax
o VMS
o Windows NT
o Windows 2000
o ...and others.
. Created and updated project plans, assigned tasks and resources
. Created project documentation
. Created and implemented project standards and procedures
. Modeled, designed and implemented project web site for
management controls
. 2 direct reports, several indirect
. Oil & Gas Industry
January 1998 - July 1998
Nine Rivers Technology
Principal Consultant
. Business development
. Technical management
. Principal consultant
. Project Management
. Oracle Database administrator
. UNIX system administrator
. Application modeler, designer, and developer
. Business analysis
. Testing
. SDLC Methodology
. Blue Cross and Blue Shield of North Carolina Front Runner
Oracle/Powerbuilder Custom Applications
. Generations Family Health - Diamond 925 Implementation
. Glen Raven Mills Oracle Project Accounting Implementation
. NRT Boot Camp Training Class Setup
November 1994 - January 1998
SHL/MCI SystemHouse, Houston, TX
Manager, Systems Integration
Sr. Enterprise Systems Architect
. Planned Server Deployments
. Ordered, Configured and Installed Servers, Operating Systems, and
Applications
. Coordinated Server Exports to International Locations
. Performed Application and Data Placement according to Oracle Optimal
Filesystem Architecture Standards
. Installed, implemented, documented, and supported operating
environments and applications including Oracle Financials, HR/Payroll,
GEMMS, Fison VG LIMS, Indus PASSPORT, RailTrac, etc., in development,
test, and production environments on internationally distributed HP
servers in client/server environment across international LAN/WAN
. Defined and implemented development standards and procedures including
program specifications, test plan specifications, technical and user
documentation, etc.
. Wrote technical manuals including Development Standards and
Procedures, System Administration and Maintenance, Performance Tuning,
Support Transition, etc.
. Performed user-acceptance tests, system stress and performance tests,
etc.
. Trained administrative staff
. Performed UNIX Kernel and Oracle Rdbms tuning and network debugging
(for SQL*Net v1 and v2)
. Defined and implemented custom applications, development standards,
procedures, and environment
. Assisted in definition of requirements for Network Operations Center
. Huntsman Corp. Enterprise Wide Conversion from Texaco Legacy Systems
Oracle 10.7 Financials and HR/PR Implementation
. Other Oracle 10.7 Implementations: Bluebell Creameries, AMPI,
Hampshire Chemical, Petroleum Helicopters, EniChem, Alpina, Rexene,
etc.
August 1994 - November 1994
EDS Business Consulting Group, Plano, TX
Sr. Technical Architect
. Helios Time and Expense Oracle Client/Server Implementation Project
. Senior DBA and Application Designer
. Designed, Implemented, and Documented setup/use of SQL*Net V2, ODBC7,
Microsoft Access v2.0
. Trained and assisted developers
. Used Oracle Reports, Data Browser, SQL*Plus, PL/SQL
. Created all development standards and procedures, testing, and
production environments
. Analyzed and recommended Sun Solaris V2.3 Kernel tuning steps
. Tuned Oracle DB
. Performed network and ODBC7 debugging
. Integrated MsAccess with Oracle RDBMS via ODBC
. Upgraded Oracle RDBMS
August 1993 - August 1994
Arthur Andersen & Co., Houston, TX
Technical Manager
. Designed, Implemented, Documented, Supported customizations to Oracle
Order Entry, Revenue Accounting, and Inventory in development, test,
and production environments
. Performed user-acceptance, stress and performance tests
. Assisted administrative staff withHP- UX Kernel and Oracle Rdbms
tuning, network and DTC debugging
. Designed, Implemented Benchmarks (data uploads AS400 to Novell Server
Oracle database
. Responsible for all technical aspects of implementation of Oracle
Database Development System V7 and Financials V9.4
. Validated application designs, planned database sizing, assisted
Oracle Core Systems Technician with installation, defined standards
for program specifications, development, Unit Test, and Quality
Assurance
. Performed Roles of acting I.S. Director, Programmer Supervisor, Senior
System Administrator, DBA, and Technical Manager
. Performed HP-UX and Oracle kernel modifications
. Trained developers and administrative I.S. staff
. Wrote custom version control software for tracking application design
changes
. Designed code libraries
. Wrote all application creation, setup, porting code, UNIX scripts, SQL
scripts, etc.
. Designed, implemented sub-application consisting of database-level
triggers and procedures for tri-directional interface between custom
legacy "Services" applications and Oracle Financials G/L, F/A, and R/A
tables
. Smith International Rental Tool and Services Oracle Financials
Implementation and Customization
. Sysco Foods AS400 to Windows NT Oracle SQL*Loader data load
benchmarking
. Weatherford US, Inc. Custom Oracle-based "Services" Application and
Oracle Financials Implementation
October 1991 - August 1993
Integrated Business Systems, Houston TX
Oracle Specialist
. Project leader
. Application design, specification, development, testing,
administration, documentation, training, and support
. ORACLE Corp. application development consultant
. Brown & Root security systems design/development and program
specifications standards development for IPMS project using
Case*Designer, Case*Dictionary, Forms, Reports, d other Oracle tools
. General Electric Oracle SQL*Forms 2.3 and 3.0 Instructor
. Metropolitan Transit Authority Progress Application interface to
Oracle Government Financials, Oracle Training
January 1982 - October 1991
American Business Solutions, Inc.
Josserand, Josserand & Myers, Inc.
Dallas, Corpus Christi, and Houston, TX
Owner, Senior Principal
. Project and technical management of up to 20 sales and technical
personnel
. Market research
. Hardware and software product acquisition, evaluation, and porting
. Production of custom multi-user and network-based hardware/software
solutions including needs and requirements analysis, system
specifications, CASE database modeling, design and development, user
and technical documentation, as well as user and technical training
. Provided on-site and remote hardware/software support for Basic, C,
and Oracle-based applications on Ms-Dos and UNIX platforms
. Performed Oracle DBA services and training for version 6 & 7 database
instances and tools
. UNIX administration and training
. Applications produced, marketed, and supported
. Medical Management System
. Dental Management System
. Chiropractic Management System
. Veterinary Office Management System
. Integrated Accounting and Insurance Benefit Management
. Aircraft Maintenance and Supply Management System w/integrated
accounting (for Beech Aerospace, Grumman Aerospace, Lockheed
International Logistics Division - total of more than 11 sites)
. Construction Job Cost System
. Manufacturing System
. Full accounting, sales management, work order, loading ticket, Point-
of-Sale, and Sales Counter-Invoicing System (for Olsen-Kessler Meat
Company)
. Performed Integration Test Services for the International Bureau of
Software Test
June 1980 - January 1982
Moore Business Systems, Dallas TX
Programmer Analyst
Documentation Specialist
. Production of technical and end-user application manuals for multi-
user Dental Practice Manager software/hardware package
. National technical and customer support of same in addition to three
trucking software applications
. Support Team Leader responsible for three other personnel
June 1979 - March 1980
LTX Corporation, Newton MA
East Coast Training Coordinator
. Customer Training (Delco, Motorola, Hughes Aircraft, etc.) in the
programming, hardware maintenance, and support of high speed LTX
analog and digital test equipment based on Data General Nova 3 and 4
with LTX-OS (version of Data General's OS and Business Basic)
. Produced lesson plans and supporting documentation
. Training held at corporate offices and customer sites
May 1977 - June 1979
Compugraphic Corporation, Wilmington MA
Technical Instructor/Field Service Engineer
. Supported and maintained 34 models of computerized phototypesetters
and equipment
. Component-level repair technician
. 100% Travel throughout Texas, Oklahoma, Arkansas, and Louisiana
. Responsible for Company car, expense account, over $3000 in spare
parts, tools, and Tektronix oscilloscope
. Performed customer phone support (Dallas office)
. Trained field engineers in Wilmington corporate training center
. Produced lesson plans and supporting documentation
Educational Background
South Texas Commercial College, Corpus Christi, TX, 1972.
. Executive Business Management and Data Processing
. GPA 92.
. Two Year College-Level Program, Completed Early, Received certificate
in 14 months. Program equivalent to Associates Degree.
Community College of the United States Air Force, SAFB TX, 1974.
. Communications and Relay Center Equipment Repairman
. Academic and Technical Instructor
. GPA 96.4.
. College Level Accredited Programs. Two Certificates equivalent to
Bachelors Degrees in Computer Equipment Design/Maintenance and
Electronics.
New Zion Fellowship School of Ministry, Houston TX, May 1992
. Certificate of Ordination
. GPA 91.
BMC, Houston TX, 1996.
. Certificates in BMC Patrol installation, BMC Patrol Programming
courses, and BMC Patrol Sales Training
Certificate: Windows NT v4 and IIS Installation, Configuration, and System
Administration, Houston TX, 1997.
Additional Self-Study and Proficiency in Installation, Administration, and
Use of Visual Basic, PHP, MySQL Database, Squid Proxy Server, and Apache
Web Server, HTML, Java, Active-X, UNIX scripts, Perl and other CGI
scripting languages.
Military Training And Experience
January 1974 - April 1977
USAF, Sheppard AFB, Wichita Falls TX
Electronics Instructor
Trained as Communications Center Equipment Repairman and Electronics
Instructor receiving overall 96.4 GPA from accredited USAF technical
school. Taught DC principals through microwave to over 30 MOS's from
Teletype technicians to missile system repairmen. Crypto trained. Held TS
clearance. Squad Leader and Dorm Chief during Basic Training. Achieved
grade E-4 in less than 3 years. Honorable Discharge. Full benefits.
Professional And Business Affiliations
. Member in Good Standing, Premier Expert Net
. Member in Good Standing, Consultants Registry of America
. Member in Good Standing, National Association for the Self-Employed
. Published in The Who's Who of America
. Published in the National Biographical Foundation's 2002 edition of
the America's Top One Thousand
. Published in Who's Who in American Business
. Published in the American Biographical Institute's Tenth Edition of
the International Directory of Distinguished Leadership
References available upon request
What I do
I have been a contractor and have worked in the corporate world. I am
happy to and able to function in either role equally well. Therefore, I'm
seeking either contracts or permanent employment.
I'm most interested in EDI, Software Development or other I.T. Management
Positions. However, I am happy in any of the following roles...
CTO, Sr. Director of Technology, Software Development Manager, Sr.
Project(s) Manager, EDI Dept. Manager, Sr. System Administrator or DBA
Manager, Sr. Systems Administrator (Unix, Linux, Windows), Sr. DBA or Sr.
Applications DBA (Oracle), Sr. Webmaster Manager or Sr. Webmaster.
Specialties include HTML, Javascript, PHP, Oracle DB, MySQL, SQL*Plus,
PL/SQL and more.
I will travel anywhere, anytime.
References available on request.
Good Things About Me
I know my stuff, am an all-around can do it all guy.
I am comfortable as a roll-up-your-sleeves kind of manager/team leader or
as a team member and can also work well on my own.
I get things done on time if it is at all possible to do so.
I know my stuff when it comes to Oracle Financials and Oracle Database,
Microsoft, and other databases (and have been doing them since 1987).
I am both an Sr. Oracle AND SQLServer DBA, as well as, an Oracle Financials
DBA and SysAdmin.
I'm a SQL and PL/SQL expert and an integration expert.
I'm also a Sr. System Administrator for Unix (including Sun Solaris, HP and
other forms of Unix same for Linux and Windows and Network
administration.
I'm an excellent webmaster able to design and implement database driven
content management coupled with javascript, Unix scripts, PHP, MySql, and
more.
My documentation and communication skills are top notch!
I'm a great project manager, able to multitask, and an excellent marketing
and sales person, as well.
I've been everything from a hardware designer, to assembler programmer, to
Sr. Director of IT and CTO. Thus, I can communicate across all venues of
personnel and, when a problem occurs with systems, I can usually pin point
it with very little research.
DBA
Designed, installed, monitored, maintained, secured, upgraded, backed-up
and performance tuned Oracle and SQL server databases. Played major role in
ensuring Company databases, which underpin corporate systems, were accurate
and available. Used Oracle Export, Rman and Dataguard. Designed, tested and
implemented recoverable, fault resilient and fault tolerant systems and
databases.
Responsibilities:
. Defined, planned and implemented database installs and upgrades.
. Defined, planned and implemented Oracle Applications installs and
upgrades.
. Managed, controlled and implemented database and applications patches.
. Installed and configured relevant network components to ensure
database access as well as database consistency and integrity.
. Configured systems for use in development, testing and production
environments.
. Adhered to change control and testing processes for modifications to
Oracle Applications and databases.
. Wrote and maintained documentation, to an appropriate standard, for
relevant processes and procedures.
. Performed proactive monitoring and maintenance using system management
tools and custom scripts.
. Responded to and resolved database access and performance issues.
. Monitored, optimized and allocated physical data storage for database
systems.
. Was proactive in monitoring of database and application system
backups, including regular test restores.
. Worked with all areas of IT and users from data entry to executive
level to ensure that data migration, database cloning, imports and
exports were correctly implemented to support project work.
. Managed and controlled access to databases and systems.
. Established appropriate end-user database access control levels.
. Adhered to Database related Service Level Agreements.
. I am Quality focused, a clear communicator with a professional
attitude and excellent problem solving skills.
. I have extensive experience installing, configuring and supporting a
multi-tier, mission critical, production systems including Oracle
Applications systems.
. I am a Microsoft SQL Server DBA and Oracle DBA since 1987.
. Oracle DBA skills include versions 6, 7x, 8, 8i, 9i and am learning
10g.
. I have extensive Sun Solaris (and other forms of Unix and linux)
administration skills that I have used to support Oracle
database/Applications across multiple servers, including the
development of shell scripts.
. I have a good understanding of many types of NAS, SAN, RAID and other
storage hardware, with a particular focus on business continuity
processes and procedures. I am a designer of fault-tolerant, fault-
resilient, and fail-over, load-balanced systems. Experience includes
EMC, Net App, and others.
. I have used RMAN and SAN snapshot-based backup and recovery
technologies, as well as Worm optical archive backup technologies.
. I have Knowledge of Oracle Applications 11i and its tools and
utilities.
. I have extensive hands-on database tuning and troubleshooting
experience.
. I'm a very quick study and quick to gather, comprehend and understand
an organization's goals and objectives.
. I have very good written and verbal communication skills, as well as
Good interpersonal skills.
. I have the ability to present ideas in user-friendly language.
. I am highly self motivated and directed.
. I pay keen attention to detail.
. I have proven analytical and problem-solving abilities spanning 35
years industry-wide, technology-wide, and application-wide experience.
. I have the ability to effectively prioritize and execute tasks in a
high-pressure environment.
. I have a very strong customer service orientation and have managed
support organizations.
. I have extensive experience working in a team-oriented, collaborative
environments.
I lead by example, facilitating a smooth running of teams.
I'm very aware of my often multiple roles and responsibilities in the
processes used within IT and how those roles within a process affect
others. I enforce the use of the processes within the team and make
recommendations for process improvement where appropriate and applicable. A
complete team player at all levels, I identify where my own competencies
need to increase and actively work to develop them.
I'm accountable for my own actions and deliverables. I enforce
accountability and insist on high quality from others. I consistently
demonstrate my own determination and high standards.
I continually challenge colleagues and offer assistance on issues to
improve quality.
I always demonstrate a global understanding of business processes and
thinking. I build upon and develop the ideas of others. I think laterally,
approaching issues from different angles.
I propose different approaches and solutions for resolving issues and
successfully deliver and support current business strategies and tactics.
I set and work to demanding, quantified goals and standards and am focused
on achieving quality results. I take accountability for driving results
with and through others; ensuring achievement is in line with goals. I
makes things happen. I intervene promptly when results may not be achieved
as planned or desired and strive to provide the triage to accommodate
success in every case.
I always strive to inspire others in the team to desire and achieve the
same standards I demonstrate. I have been told I am inspirational to my
colleagues and make them strive to match my standards.
I constantly promote the vision of the team and the high quality standards
used within.
I willingly share my own experiences and learning to help others develop. I
gain learning from others. I coach others in raising their performance.
I take personal ownership for achieving agreed results and consistently
delivering against goals. I adapt my own approach to ensure goals are met.
I work to demanding goals and standards. I intervene promptly when results
may not be achieved in a timely manner, making timely decisions and taking
appropriate action to bring things back on track.
I have been a presenter for many years, regularly presenting to peers and
to a wider audience the functional work and challenges faced by the team. I
take the lead in arranging sessions to promote the work of the team. I am
influential in my opinions and respected for my particular application and
business knowledge. I adapt messages according to the audience.
I champion new initiatives and act as a change agent. I actively
demonstrate an understanding of changes by applying the new ideas and
processes as well as working with others to transition to new ideas and
changes.
I demonstrate entrepreneurial spirit as well as enthusiasm and display
positive outlook and positive energy for my work and my colleagues. I
continue to perform steadily despite disappointments and adversity. I
maintain high morale of self and my work group. I help guide my team(s)
during adverse times.