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Manager Project

Location:
Boise, ID, 83706
Posted:
June 29, 2010

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Resume:

The Re'sume' of Jesse F. Josserand

**** *. ******* **.

Boise, ID 83706

208-***-****

Summary

Sr. Database Administrator, Sr. Applications Database Administrator, and

Sr. Systems Administrator, Sr. Projects Manager, Software Development

Manager, Database Development Manager, Applications Development Manager,

Software Vendor Relations Manager, Sr. Director of Technology, CTO

Has successfully rolled out tested, production, web-based, database-driven,

enterprise, b2b applications smoothly, early, and in budget.

Has led multiple oracle implementation projects at major companies.

Responsibilities have included project assessment and resource

determination.

Has been a departmental and projects manager since 1982 and is capable of

effectively interfacing with executive board.

Has used EDS, Arthur Andersen, Oracle AIM and a custom, proprietary

parallel methodology for project management, documentation and

deliverables.

28 Years Project Management Experience

Strong knowledge of Microsoft office products. Used to create professional

grade documentation (word, excel, project, etc.) for standards and

procedures, presentations, project management, etc.

Full SDLC Life Cycle Experience

Data Modeling

. Determined business requirements

. Designed and maintained logical and physical data models for high

traffic, centralized, web-based databases

Systems and Database Administration

. Oracle 6, 7, 8, 8i, 9i, 10g, MySQL (2, 3, and 4), and other databases

. Provided 24/7 on-call systems and database administration support

. Installed O.S., database, and application software

. Apply O.S., database, and application upgrades and patches

. Perform data migration

. Maintain awareness of and apply critical security and other patches

. Management of production, test/staging, development databases, and

associated applications

. System and Database performance tuning

. Design, develop, implement, document, and maintain backup and recovery

solutions

. Design, develop, implement, document, and maintain monitoring routines

for systems and databases using Quest tools, BMC tools, custom

Unix/Linux scripts, etc.

. Design, develop, implement, document, and maintain security access

infrastructure

. Perform analysis and maintenance of database objects including index

analysis, etc.

Additional

. Communicate as necessary with all appropriate staff to ensure systems,

database, and application integrity, security and availability

. Interact with and assist other system and database administration

staff to provide a compatible and effective database environment

. Develop, implement, and maintain all related standards and procedures

. Create and publish appropriate associated guidelines

. Perform evaluation of all database management systems and related tool

sets

. Coordinate and/or perform in-house and customer testing activities

including disaster planning and recovery

. Provide functional analysis and development support

. Prepare project plans and schedules for all implementation and support

efforts

. Perform recovery of corrupted data

. Eliminate data redundancy

. Assist with and/or train development staff for proper applications

design and development, client-server applications, etc.

Skills

8 Years as a CTO, Sr. Director of Technology, and Software Development

Manager

9 Years as a V.P. and Sr. Director of Technology and Internet Marketing

28 Years as a Project Manager

26 Years UNIX

23 Years Oracle Database and Tools

18 Years Oracle Applications

18 Years PL/Sql

14 Years Linux (Red Hat, Caldera, Mandrake, Debian, BSD, FreeBSD, others)

16 Years Microsoft Windows OS and Office Products (95, 98, NT 3-4, ME,

2000, XP)

39 Years General Data Processing and Programming Experience

Cover Letter

Usually I play 3-5 roles (wear 3-5 hats, as it were) on a project: Sr.

Sales/Marketing Technical Liaison, Sr. Systems Architect, Sr. System

Administrator, Sr. DBA, Sr. APPLICATIONS DBA, Sr. Technical Project

Manager, etc. Thus, you and/or your customer are actually able to save

money in that I, in one body, am worth at least 3-5 salaries or contractor

hourly rates. Furthermore, with my wide background from hardware,

software, operating systems and database administration through

applications modeling, design, development, management, and internet, I am

able to communicate diplomatically and knowledgeably, understand problems,

causes, and reach solutions across all venues at all levels.

Troubleshooting and triage are a specialty. I'm a "roll-up-your sleeves and

get in the trenches" kind of Director/Manager. I love sharing knowledge

with staff and learning from them, as well.

I am very customer-oriented and drive all activities based on that.

As CTO for the Hebraic Heritage Christian School of Theology, an Internet-

based, as well as Brick-and-Mortar Bible College start-up, I was a one-man

I.T. Shop responsible for everything from systems, database and

applications support to executive level budgeting and reporting to the

Board of Directors.

As acting CTO, Sr. Director of Technology, and Software Development Manager

for Construction News Service, I was directly responsible for solving

software, database, applications, and internet performance problems and

directly responsible for recovering three-quarters of a million dollars in

revenue owed by unhappy customers as a result of a successful, error free

internet application roll-out one day earlier than planned and under

budget.

Prior to CNS, I did a project for an Oil & Gas company as I.T. Projects

Manager where I had a staff of 2 direct reports and several indirect. This

was a project to merge an acquired company's assets, applications, and data

into that of the acquiring company. Platforms included Windows 2000

Server, WinNT, various windows users, Linux and UNIX hosts, Oracle Database

and Oracle Financial Applications 11i.

Simultaneously, and since 2002, I also served (and continue to serve) as

V.P. and Sr. Director of Technology and Internet Marketing, Director of

Technical Support, Distance Education Delivery Technology Consultant, Sr.

Webmaster, Sr. DBA, Sr. System Administrator, and Co-Owner of an online K-

12 private school, Red Oak Academy (please see www.redoakacademy.com), its

related organizations and their many web sites. I modeled, designed,

implemented, and continue to support their dynamic, database-driven,

content-management-oriented, E-Commerce and Educational web site (approx

2GB) used by students nationwide. I have registered and currently manage

multiple domains for ROA. These domains have had very little downtime in 5

years. I drive the marketing and sales efforts, as well. I also developed

a proprietary technology that achieves high search-engine rankings.

I am a computer hardware, software, and business development veteran of 39

years experience. Dynamic, database-driven, content-management-oriented, E-

commerce, B2B, B2C, and Educational web sites and associated manufacturing,

production, packaging, marketing, delivery, and related analysis

technologies are a specialty as is management of such processes.

I have been on lengthy projects for 2 nuclear plants where I was Sr.

Systems Architect, Sr. UNIX Sysadmin and Sr. Oracle DBA. On these

projects, I modeled, designed, implemented and supported redundant,

distributed architectures for their Document Control and Records

Management, and Order Entry/Purchasing/Inventory systems on HP/Sun/Oracle

platforms. I also performed and managed Legacy Integrations and data

porting PL/SQL projects there. I also modeled and designed integrations,

customizations, and reports, wrote functional and technical specifications

and more. Additionally, I assisted other PL/Sql developers with

application and data modeling, design, development and test of their code

projects.

I achieved E-4 in under 3 years in USAF, held crypto and TS clearances, and

exited with an Honorable Discharge (full benefits).

I am experienced with Business Process Analysis and Re-engineering, Gap

Analysis, Implementation, Upgrade, Integration, and Customization of

Systems and Applications at the Enterprise level.

I have excellent verbal and written communications skills, excellent

customer and interpersonal skills, an ability to effectively prioritize and

handle multiple tasks and projects.

I have an in depth knowledge of many applications including Oil & Gas

Trading Systems, General Billing Systems, Call Center and Support Center

Operations, Medical Systems, E-Commerce, B2B, B2C, EDI, VOIP, and more.

I have been an application designer since 1980 and Internet application

designer since 1987 (the days of Arpanet) for character-based news and

related applications and since 1996 for graphical, browser-based

applications.

My customer list includes: Oracle Corp., Brown & Root, PPG, NEC, Sequent

Computer Systems, Arthur Andersen, SYSCO, Smith International, Weatherford

US, EDS, SHL Systemhouse, MCI, Huntsman Corporation, Bluebell Ice Cream,

The State of Nevada, Harvard University, PSE&G Nuclear, Verizon Wireless,

G.E. Nuclear, Stetson, and others.

I desire a long-term opportunity that will best utilize my wide range of

skills. The ideal position would be a permanent position that would allow

me to use my vast skill-set towards the hands-on management of teams doing

installation, upgrade, tuning, customization, development, testing, and/or

on-going maintenance and support of Internet and database-driven

applications while remaining on the cutting edge of Database, Data

Warehouse, Data Mart, and Internet Enterprise Technologies.

R sum (Work Experience)

March 2007 - Present

Fujitsu Consulting, Boise, ID

Sr. Consultant

. Sr. Project Manager

. SunGard Data Center Support

. Technical Projects Management

. Sr. Oracle Consultant

. Sr. Oracle Database Administrator

. Sr. MaxDb Administrator

. Sr. SqlServer Administrator

. Sr. SAP Oracle Administrator

. Sr. Oracle Applications Administrator

. Backup Linux Systems Administrator

. Disaster Planning and Recovery Testing

. Tivoli TSM, Symantec Veritas Netbackup, LiveCache, LanFree

. SDLC Methodology

. Provided support for...

o SAP Applications and Oracle databases

o MaxDb databases

o SqlServer databases

o Deltek Applications

. Weblogic

. Time and Expense

. Costpoint

o Impromptu

o Cognos

. Supported Customer Applications, Systems and Databases for...

o Honeywell Corporation

. IBM AIX, SAP, Oracle 9i/10g, MaxDb, SqlServer 2005

. Corporate level data backups using Tivoli TSM, Symantec

Veritas Netbackup, etc.

o Nana Corporation

. RH Linux, Legacy Oracle Financials, Deltek Time & Expense,

Deltek Costpoint, various reporting and monitoring tools,

Dataguard, Rman, Disaster recovery, capacity planning

o Yamaha

. RH Linux, Oracle Financials

o GES

. Oracle database support

o Buehler's Foods

. Oracle database support

Recipient of 2008 Honeywell Award

Recipient of 2007 Delivery Excellence Bonus Award

"Jesse [Josserand] is on an annual support engagement with Nana. Jesse has

been key to stabilizing support services and restoring customer confidence.

He has added new support processes for Nana and these processes have been

shared with many other support engagements increasing productivity and

strengthening our relationship with the client. The Nana team's

outstanding performance has consistently delivered at 50 percent plus

margin for this engagement."

January 2002 - Present

Red Oak Academy, Inc., Houston/Dallas, TX

V.P. and Sr. Director of Technology and Internet Marketing, Director of

Technical Support

Distance Education Delivery Technology Consultant

Sr. Webmaster, Sr. DBA, Sr. System Administrator

Co-Owner

Red Oak Academy (ROA) is an Online School offering Kindergarten through

12th grade education via Internet. Also, offered are Summer School and

Adult Night School (though classes are available around the clock). We use

real teachers, real books, and classes are offered in both a classic

structured approach and a self-paced approach. Students interact with

teachers via video, chat, and email interfaces. Some online e-books are

used, but my research indicates that most students prefer our real

textbooks.

ROA, in its previous incarnation was known as Internet Home School (IHS).

While known as IHS, I was Sr. Webmaster, Sr. DBA, and Sr. System

Administrator. During this period (6/2001-1/2002), I moved the site from

its original host and registrar to a Linux server and hosted the site. I

converted all content to PHP, added dynamic content driven by MySQL

database, and created a more friendly User Interface.

In January of 2002, IHS was reorganized into ROA. At this time, in

addition to previous responsibilities, I became Co-Owner, Distance

Education Delivery Technology Consultant, Director of Technical Support,

and V.P. and Sr. Director of Technology and Internet Marketing. In these

new additional roles, I took the company to new levels of online

interactivity and improved marketing and marketability. My marketing

research caused me to recommend and, subsequently, implement additional

domain names for all top-level TLD's (.com, .net, .org, .us, .info, and

.biz which at one time or another have been in use). My marketing plan

also had ROA acquire additional domain names appropriate to specific

educational venues rather than having the single main site

(www.redoakacademy.com) and other front doors (www.redoakacademy.net,

etc.). Thus, I added highschoolonline.net, jrhighschoolonline.net,

elementaryschoolonline.net, nightschoolonline.net, onlinesummerschool.com,

onlineprivateschools.com, and others.

I created new logos, a totally new look-n-feel to the site, and added

several sorely needed features for such an online educational entity. For

instance, I added security using a combination of htaccess files and

database encrypted login and password validation. I redesigned the site,

created new logos, added secure access for teachers, parents, and students.

I added performance metrics for students and enabled web-based, email, and

physical-mail access to student records for appropriate parties. These

performance metrics track login and logout times; specifically (for

students AND teachers) I track daily and per-class sign-in and sign-out

times and notify appropriate parties if times between classes exceed

certain metrics (which default to 15 minutes for breaks and 1 hour for

lunch and dinner). I created unique marketing approaches allowing ROA to

achieve high search engine positioning using my proprietary and legal

methodologies. I added bi-directional video capability for teachers and

students to interact. I am preparing to roll-out a new bi-directional

video capability that will work with any server, any firewall, any proxy

server, and any bandwidth. This new technology will allow up to 30

simultaneous students to interact with their teacher.

. Responsible for all I.T. Operations: Backups, Test, Development, and

Production servers and web sites. Linux, Apache, PHP, MySql

Administration.

. Modeled, designed and implemented multiple domains and associated

websites, UNIX/Linux cron scripts, PHP, Java, and MySql

. Dynamic database-driven web sites with E-Commerce, Enrollment,

Attendance, Assignments, Grades, and other tracking and reporting

capabilities

. Business Development, Marketing, Advertising, Branding, Logo and other

Graphic Design, Web Site Design and Implementation

. Technical Support

. Conceived and designed specialized Purchasing, Educational, Learning

and other demographics-gathering and analysis processes and software

that generates customized educational plans based on such

demographics.

. Video production and presentation (stand-alone and web-based) for

sales, marketing and curriculum delivery.

. Online marketing and search engine research and management for all

associated domains and sites.

August 1998 - Present

Josserand & Associates Consulting Group (JacG), Houston/Dallas, TX

Sr. Principal Consultant/Owner

Led multiple Oracle implementation projects at major companies.

Responsibilities have included project assessment/management and resource

anaylsis/allocation. Has strong Oracle Applications implementation

history. Software Applications, Testing, Product and Program Project

Manager since 1982. Capable of effectively communicating with Executive

Board Members. Developed and conducted training sessions for super-users.

Provided multi-platform post implementation support. SDLC Methodologies:

EDS, Arthur Andersen, Oracle AIM. Developed proprietary Parallel

Methodology that reduces time-to-complete and time-to-market by up to 100%

over standard methodologies. Experienced with most Oracle Applications

modules including WMS, WIP, BOM, GEMMS/OPM, MRP, MPS, INV, HR/PR, GL, AR,

AP, etc.

. Modeled, designed and implemented domestic and international

distributed architectures

. Researched, Evaluated, Acquired, Installed, Implemented, Upgraded,

Patched, Tuned, Customized, and Integrated hardware, operating

systems, databases (Oracle v7x through 9i), applications (Oracle 10.7

to 11i) and more for multiple customers on multiple, sometimes

simultaneous projects requiring a high degree of multitasking.

. Responsible for support of Oracle database systems, including database

administration activities, database performance monitoring, tuning,

capacity planning and disaster recovery.

. Performed Oracle upgrades and data migrations on multiple dissimilar

platforms.

. Diagnosed various database problems and bugs, tested and applied

patches.

. Performed database and application code tuning including SQL*Plus and

PL/SQL.

. Has used custom and 3rd-party scripts and database tools including

Quest, BMC, and others.

. Designed and Implemented scripts to automate Oracle backups utilizing

different approaches such as hot and cold backups, export and import

utilities, 3rd-party utilities, UNIX job scheduling (cron) and all

script languages including Bourne, Korn and C-shells

. Reviewed and developed Oracle SQL*Plus and PL/SQL stored packages and

procedures.

. Reviewed application code and made performance recommendations,

identified and tuned resource consuming SQL statements.

. Enhanced index performance.

. Recovered customer data from corrupted Oracle Financials databases

when even Oracle support could not, thereby saving customers days,

weeks, or months of data re-entry time, custom application development

re-writes, etc.

. Most Recent JacG Projects...

September 2006 - February 2007

Health Markets Insurance

Sr. Oracle DBA and Applications DBA

Sr. Linux System Administrator

This company may not be contacted presently.

Responsible for a significant Corporate implementation of Oracle

Financials v11i on Dell and HP hardware in a large corporate

datacenter. Managed planning for and successful testing of Disaster

recovery methodologies with SunGard. Maintained all automation for

backups and monitoring of systems. 24-7 on-call schedule. Assisted

team of 20+ consultants in implementation project.

May 2005 - February 2006

Arena Brands, Inc.

Sr. Projects Manager

Sr. Oracle DBA and Applications DBA

Sr. Unix System Administrator

This company may not be contacted presently.

In the role of Sr. Projects Manager, I was responsible for several

simultaneous projects; EDI research and analysis for replacement of an

antiquated EDI System, Warehouse Technology research and analysis for

institution of technological improvements in Pick/Pack operations, and

Shipping Technology research and analysis for institution of

technological improvements in Shipping operations. In these parallel

project management positions, I researched, recommended, acquired, and

implemented solutions to replace an antiquated EDI system and

methodology. I improved the capabilities of the existing system by

acquiring and applying upgrades to software and systems not upgraded

since the late '90's and by writing UNIX and Windows job control

scripts to help automate the existing processes. I also enhanced

integration code in Oracle PLSQL for applying EDI data to Oracle

Financials Order Interface tables and processed that data into the

Order Entry System. I assisted warehouse personnel in generation of

ASN's (Advance Ship Notices) and transmitted them to Trading Partners.

I interfaced with new Trading Partners to add them to the EDI system.

I interfaced with existing Trading Partners to resolve problems with

existing EDI communications. I successfully negotiated waiver of

thousands of dollars in charge-backs from Trading Partners due to the

antiquation of the existing EDI system. I also, researched,

recommended, acquired, and implemented solutions to automate and bring

a higher level of technology and automation into warehouse and

shipping operations. In this process, upgrades to ASN systems from E-

SupplyLink.com were acquired and applied by me. Also, in this

process, new software from HighjumpSoftware.com (a 3M company) and

Creative Logistics Solutions (InfoShip) were acquired at my

recommendation following my research and analysis of related available

products in the marketplace. In this research, RFID capability and

the ability to upgrade later to full-blown WMS were essential

considerations. I managed these three projects simultaneously and

worked closely with power users and vendors of software products to

create testing scenarios, as well. I also research and acquired quotes

for hardware, operating systems, and database platforms for such new

EDI, Warehouse Management, and Shipping solutions. In addtion to

project management duties, I also performed the jobs of EDI Operator,

Sr. Unix System Administrator, Sr. Oracle DBA and Sr. Oracle

Applications DBA. In these roles, I troubleshot, debugged, and

resolved hardware problems, operating system problems (requiring

patches, kernel changes, etc.), and application database corruption

problems (resolving them all).

October 2002 - September 2004

HHCST.Org (Hebraic Heritage Christian School of Theology)

Chief Technology Officer

HHCST is a bible college start-up that holds online college level

courses; live and recorded, as well as planning for a brick-and-mortar

facility in the next 1-2 years. My responsibilities include all

computer and internet activities and security, developing and

maintaining the various websites and delivery technologies; video,

audio, database, web, etc., defining and implementing all related

standards and procedures, evaluating and implementing related hardware

and software technologies, etc. Responsible for over 15 test,

development, and production websites, Linux Servers running Apache,

PHP, MySql, etc.

May 2003 - September 2003

Construction News Service

Acting Chief Technology Officer

Sr. Director of Technology

Software Development Manager

CNS brought me in as Software Development Manager to drive a new

development process and recover their customers' good graces after

CNS, without me, had many failed software release attempts with no

management or testing in place. These bad releases had caused CNS to

lose face with and income from customers throughout their Colorado and

Texas markets in the first two quarters of 2003. These customers had

refused funds to CNS totaling over three quarters of a million dollars

due to the lack of desired features and failure of previously working

features after such bad releases. In order for CNS to get paid by and

retain those customers, I was tasked with a project to repair the

broken components, add missing component features required by these

unhappy customers, and enhance the design and performance of all

components including web site and database. I was given a project

timeline of May 15th to July 1st, 2003 with a drop-dead production

release date of July 1, 2003 to complete a development and test

process and release to production, key features required by these

unhappy customers. I met the deadline on time and in budget. In fact,

we released 1 day early on May 31st, 2003, successfully, with a smooth

roll-out and zero bugs reported. As a direct result, CNS was able to

retain those customers and recover the three quarters of a million

dollars previously unpaid by those previously unhappy, now very happy

customers. I was immediately promoted to Sr. Director of Technology,

made acting CTO, and given the reins to both software development and

I.T. departments. During the above project, I had to redesign the

development environment to cause it to more effectively mirror the

production environment. I also had to design a test environment

identical to production, acquire the hardware for same (as it was non-

existent upon my arrival), implement and test it, as well. I co-

architected a production architecture consisting of 3 hi-speed web

servers, 3 hi-speed database servers, front-ended with a Nortel/Alteon

for load balancing and SSL acceleration. aI defined standards and

procedures and implemented same for the SDLC process. I defined and

assigned participant rolls and responsibilities within that process to

staff in the I.T. Systems and Development departments. I assisted

developers with database design analysis and directed redundant

indices be dropped, unique indices be created where none existed, and

others be enhanced for query optimization. I also redesigned several

reports available to customers to enhance accessibility, content, and

performance. Additionally, I participated in advertising and

marketing planning efforts and related web site and database design

enhancements, created a test front-end site for such purposes, made

several recommendations for types of, targeting aspects of, and

pricing for advertising media varying by targeted page on the site.

Initially, I had 3 direct developer reports while in the role of

Software Development Manager. After promotion to Sr. Director of

Technology and acting CTO, I had 4 direct reports and 6 in-direct who

reported to the Director of Technology under me. I reported to the

CEO.

December 2002 - February 2003

K-Force/Enterprise Products

I.T. Projects Manager

. Managed acquisition projects

. Migration of and/or re-implementation of several applications

including...

o Indus EMpac

o Indus Curator

o LIMS products from multiple vendors

o ...and others.

. Hardware/O.S. environments included...

o Oracle RDBMS

o Oracle Financials 11i including MFG and related modules

o UNIX

o SCO

o MicroVax

o VMS

o Windows NT

o Windows 2000

o ...and others.

. Created and updated project plans, assigned tasks and resources

. Created project documentation

. Created and implemented project standards and procedures

. Modeled, designed and implemented project web site for

management controls

. 2 direct reports, several indirect

. Oil & Gas Industry

January 1998 - July 1998

Nine Rivers Technology

Principal Consultant

. Business development

. Technical management

. Principal consultant

. Project Management

. Oracle Database administrator

. UNIX system administrator

. Application modeler, designer, and developer

. Business analysis

. Testing

. SDLC Methodology

. Blue Cross and Blue Shield of North Carolina Front Runner

Oracle/Powerbuilder Custom Applications

. Generations Family Health - Diamond 925 Implementation

. Glen Raven Mills Oracle Project Accounting Implementation

. NRT Boot Camp Training Class Setup

November 1994 - January 1998

SHL/MCI SystemHouse, Houston, TX

Manager, Systems Integration

Sr. Enterprise Systems Architect

. Planned Server Deployments

. Ordered, Configured and Installed Servers, Operating Systems, and

Applications

. Coordinated Server Exports to International Locations

. Performed Application and Data Placement according to Oracle Optimal

Filesystem Architecture Standards

. Installed, implemented, documented, and supported operating

environments and applications including Oracle Financials, HR/Payroll,

GEMMS, Fison VG LIMS, Indus PASSPORT, RailTrac, etc., in development,

test, and production environments on internationally distributed HP

servers in client/server environment across international LAN/WAN

. Defined and implemented development standards and procedures including

program specifications, test plan specifications, technical and user

documentation, etc.

. Wrote technical manuals including Development Standards and

Procedures, System Administration and Maintenance, Performance Tuning,

Support Transition, etc.

. Performed user-acceptance tests, system stress and performance tests,

etc.

. Trained administrative staff

. Performed UNIX Kernel and Oracle Rdbms tuning and network debugging

(for SQL*Net v1 and v2)

. Defined and implemented custom applications, development standards,

procedures, and environment

. Assisted in definition of requirements for Network Operations Center

. Huntsman Corp. Enterprise Wide Conversion from Texaco Legacy Systems

Oracle 10.7 Financials and HR/PR Implementation

. Other Oracle 10.7 Implementations: Bluebell Creameries, AMPI,

Hampshire Chemical, Petroleum Helicopters, EniChem, Alpina, Rexene,

etc.

August 1994 - November 1994

EDS Business Consulting Group, Plano, TX

Sr. Technical Architect

. Helios Time and Expense Oracle Client/Server Implementation Project

. Senior DBA and Application Designer

. Designed, Implemented, and Documented setup/use of SQL*Net V2, ODBC7,

Microsoft Access v2.0

. Trained and assisted developers

. Used Oracle Reports, Data Browser, SQL*Plus, PL/SQL

. Created all development standards and procedures, testing, and

production environments

. Analyzed and recommended Sun Solaris V2.3 Kernel tuning steps

. Tuned Oracle DB

. Performed network and ODBC7 debugging

. Integrated MsAccess with Oracle RDBMS via ODBC

. Upgraded Oracle RDBMS

August 1993 - August 1994

Arthur Andersen & Co., Houston, TX

Technical Manager

. Designed, Implemented, Documented, Supported customizations to Oracle

Order Entry, Revenue Accounting, and Inventory in development, test,

and production environments

. Performed user-acceptance, stress and performance tests

. Assisted administrative staff withHP- UX Kernel and Oracle Rdbms

tuning, network and DTC debugging

. Designed, Implemented Benchmarks (data uploads AS400 to Novell Server

Oracle database

. Responsible for all technical aspects of implementation of Oracle

Database Development System V7 and Financials V9.4

. Validated application designs, planned database sizing, assisted

Oracle Core Systems Technician with installation, defined standards

for program specifications, development, Unit Test, and Quality

Assurance

. Performed Roles of acting I.S. Director, Programmer Supervisor, Senior

System Administrator, DBA, and Technical Manager

. Performed HP-UX and Oracle kernel modifications

. Trained developers and administrative I.S. staff

. Wrote custom version control software for tracking application design

changes

. Designed code libraries

. Wrote all application creation, setup, porting code, UNIX scripts, SQL

scripts, etc.

. Designed, implemented sub-application consisting of database-level

triggers and procedures for tri-directional interface between custom

legacy "Services" applications and Oracle Financials G/L, F/A, and R/A

tables

. Smith International Rental Tool and Services Oracle Financials

Implementation and Customization

. Sysco Foods AS400 to Windows NT Oracle SQL*Loader data load

benchmarking

. Weatherford US, Inc. Custom Oracle-based "Services" Application and

Oracle Financials Implementation

October 1991 - August 1993

Integrated Business Systems, Houston TX

Oracle Specialist

. Project leader

. Application design, specification, development, testing,

administration, documentation, training, and support

. ORACLE Corp. application development consultant

. Brown & Root security systems design/development and program

specifications standards development for IPMS project using

Case*Designer, Case*Dictionary, Forms, Reports, d other Oracle tools

. General Electric Oracle SQL*Forms 2.3 and 3.0 Instructor

. Metropolitan Transit Authority Progress Application interface to

Oracle Government Financials, Oracle Training

January 1982 - October 1991

American Business Solutions, Inc.

Josserand, Josserand & Myers, Inc.

Dallas, Corpus Christi, and Houston, TX

Owner, Senior Principal

. Project and technical management of up to 20 sales and technical

personnel

. Market research

. Hardware and software product acquisition, evaluation, and porting

. Production of custom multi-user and network-based hardware/software

solutions including needs and requirements analysis, system

specifications, CASE database modeling, design and development, user

and technical documentation, as well as user and technical training

. Provided on-site and remote hardware/software support for Basic, C,

and Oracle-based applications on Ms-Dos and UNIX platforms

. Performed Oracle DBA services and training for version 6 & 7 database

instances and tools

. UNIX administration and training

. Applications produced, marketed, and supported

. Medical Management System

. Dental Management System

. Chiropractic Management System

. Veterinary Office Management System

. Integrated Accounting and Insurance Benefit Management

. Aircraft Maintenance and Supply Management System w/integrated

accounting (for Beech Aerospace, Grumman Aerospace, Lockheed

International Logistics Division - total of more than 11 sites)

. Construction Job Cost System

. Manufacturing System

. Full accounting, sales management, work order, loading ticket, Point-

of-Sale, and Sales Counter-Invoicing System (for Olsen-Kessler Meat

Company)

. Performed Integration Test Services for the International Bureau of

Software Test

June 1980 - January 1982

Moore Business Systems, Dallas TX

Programmer Analyst

Documentation Specialist

. Production of technical and end-user application manuals for multi-

user Dental Practice Manager software/hardware package

. National technical and customer support of same in addition to three

trucking software applications

. Support Team Leader responsible for three other personnel

June 1979 - March 1980

LTX Corporation, Newton MA

East Coast Training Coordinator

. Customer Training (Delco, Motorola, Hughes Aircraft, etc.) in the

programming, hardware maintenance, and support of high speed LTX

analog and digital test equipment based on Data General Nova 3 and 4

with LTX-OS (version of Data General's OS and Business Basic)

. Produced lesson plans and supporting documentation

. Training held at corporate offices and customer sites

May 1977 - June 1979

Compugraphic Corporation, Wilmington MA

Technical Instructor/Field Service Engineer

. Supported and maintained 34 models of computerized phototypesetters

and equipment

. Component-level repair technician

. 100% Travel throughout Texas, Oklahoma, Arkansas, and Louisiana

. Responsible for Company car, expense account, over $3000 in spare

parts, tools, and Tektronix oscilloscope

. Performed customer phone support (Dallas office)

. Trained field engineers in Wilmington corporate training center

. Produced lesson plans and supporting documentation

Educational Background

South Texas Commercial College, Corpus Christi, TX, 1972.

. Executive Business Management and Data Processing

. GPA 92.

. Two Year College-Level Program, Completed Early, Received certificate

in 14 months. Program equivalent to Associates Degree.

Community College of the United States Air Force, SAFB TX, 1974.

. Communications and Relay Center Equipment Repairman

. Academic and Technical Instructor

. GPA 96.4.

. College Level Accredited Programs. Two Certificates equivalent to

Bachelors Degrees in Computer Equipment Design/Maintenance and

Electronics.

New Zion Fellowship School of Ministry, Houston TX, May 1992

. Certificate of Ordination

. GPA 91.

BMC, Houston TX, 1996.

. Certificates in BMC Patrol installation, BMC Patrol Programming

courses, and BMC Patrol Sales Training

Certificate: Windows NT v4 and IIS Installation, Configuration, and System

Administration, Houston TX, 1997.

Additional Self-Study and Proficiency in Installation, Administration, and

Use of Visual Basic, PHP, MySQL Database, Squid Proxy Server, and Apache

Web Server, HTML, Java, Active-X, UNIX scripts, Perl and other CGI

scripting languages.

Military Training And Experience

January 1974 - April 1977

USAF, Sheppard AFB, Wichita Falls TX

Electronics Instructor

Trained as Communications Center Equipment Repairman and Electronics

Instructor receiving overall 96.4 GPA from accredited USAF technical

school. Taught DC principals through microwave to over 30 MOS's from

Teletype technicians to missile system repairmen. Crypto trained. Held TS

clearance. Squad Leader and Dorm Chief during Basic Training. Achieved

grade E-4 in less than 3 years. Honorable Discharge. Full benefits.

Professional And Business Affiliations

. Member in Good Standing, Premier Expert Net

. Member in Good Standing, Consultants Registry of America

. Member in Good Standing, National Association for the Self-Employed

. Published in The Who's Who of America

. Published in the National Biographical Foundation's 2002 edition of

the America's Top One Thousand

. Published in Who's Who in American Business

. Published in the American Biographical Institute's Tenth Edition of

the International Directory of Distinguished Leadership

References available upon request

What I do

I have been a contractor and have worked in the corporate world. I am

happy to and able to function in either role equally well. Therefore, I'm

seeking either contracts or permanent employment.

I'm most interested in EDI, Software Development or other I.T. Management

Positions. However, I am happy in any of the following roles...

CTO, Sr. Director of Technology, Software Development Manager, Sr.

Project(s) Manager, EDI Dept. Manager, Sr. System Administrator or DBA

Manager, Sr. Systems Administrator (Unix, Linux, Windows), Sr. DBA or Sr.

Applications DBA (Oracle), Sr. Webmaster Manager or Sr. Webmaster.

Specialties include HTML, Javascript, PHP, Oracle DB, MySQL, SQL*Plus,

PL/SQL and more.

I will travel anywhere, anytime.

References available on request.

Good Things About Me

I know my stuff, am an all-around can do it all guy.

I am comfortable as a roll-up-your-sleeves kind of manager/team leader or

as a team member and can also work well on my own.

I get things done on time if it is at all possible to do so.

I know my stuff when it comes to Oracle Financials and Oracle Database,

Microsoft, and other databases (and have been doing them since 1987).

I am both an Sr. Oracle AND SQLServer DBA, as well as, an Oracle Financials

DBA and SysAdmin.

I'm a SQL and PL/SQL expert and an integration expert.

I'm also a Sr. System Administrator for Unix (including Sun Solaris, HP and

other forms of Unix same for Linux and Windows and Network

administration.

I'm an excellent webmaster able to design and implement database driven

content management coupled with javascript, Unix scripts, PHP, MySql, and

more.

My documentation and communication skills are top notch!

I'm a great project manager, able to multitask, and an excellent marketing

and sales person, as well.

I've been everything from a hardware designer, to assembler programmer, to

Sr. Director of IT and CTO. Thus, I can communicate across all venues of

personnel and, when a problem occurs with systems, I can usually pin point

it with very little research.

DBA

Designed, installed, monitored, maintained, secured, upgraded, backed-up

and performance tuned Oracle and SQL server databases. Played major role in

ensuring Company databases, which underpin corporate systems, were accurate

and available. Used Oracle Export, Rman and Dataguard. Designed, tested and

implemented recoverable, fault resilient and fault tolerant systems and

databases.

Responsibilities:

. Defined, planned and implemented database installs and upgrades.

. Defined, planned and implemented Oracle Applications installs and

upgrades.

. Managed, controlled and implemented database and applications patches.

. Installed and configured relevant network components to ensure

database access as well as database consistency and integrity.

. Configured systems for use in development, testing and production

environments.

. Adhered to change control and testing processes for modifications to

Oracle Applications and databases.

. Wrote and maintained documentation, to an appropriate standard, for

relevant processes and procedures.

. Performed proactive monitoring and maintenance using system management

tools and custom scripts.

. Responded to and resolved database access and performance issues.

. Monitored, optimized and allocated physical data storage for database

systems.

. Was proactive in monitoring of database and application system

backups, including regular test restores.

. Worked with all areas of IT and users from data entry to executive

level to ensure that data migration, database cloning, imports and

exports were correctly implemented to support project work.

. Managed and controlled access to databases and systems.

. Established appropriate end-user database access control levels.

. Adhered to Database related Service Level Agreements.

. I am Quality focused, a clear communicator with a professional

attitude and excellent problem solving skills.

. I have extensive experience installing, configuring and supporting a

multi-tier, mission critical, production systems including Oracle

Applications systems.

. I am a Microsoft SQL Server DBA and Oracle DBA since 1987.

. Oracle DBA skills include versions 6, 7x, 8, 8i, 9i and am learning

10g.

. I have extensive Sun Solaris (and other forms of Unix and linux)

administration skills that I have used to support Oracle

database/Applications across multiple servers, including the

development of shell scripts.

. I have a good understanding of many types of NAS, SAN, RAID and other

storage hardware, with a particular focus on business continuity

processes and procedures. I am a designer of fault-tolerant, fault-

resilient, and fail-over, load-balanced systems. Experience includes

EMC, Net App, and others.

. I have used RMAN and SAN snapshot-based backup and recovery

technologies, as well as Worm optical archive backup technologies.

. I have Knowledge of Oracle Applications 11i and its tools and

utilities.

. I have extensive hands-on database tuning and troubleshooting

experience.

. I'm a very quick study and quick to gather, comprehend and understand

an organization's goals and objectives.

. I have very good written and verbal communication skills, as well as

Good interpersonal skills.

. I have the ability to present ideas in user-friendly language.

. I am highly self motivated and directed.

. I pay keen attention to detail.

. I have proven analytical and problem-solving abilities spanning 35

years industry-wide, technology-wide, and application-wide experience.

. I have the ability to effectively prioritize and execute tasks in a

high-pressure environment.

. I have a very strong customer service orientation and have managed

support organizations.

. I have extensive experience working in a team-oriented, collaborative

environments.

I lead by example, facilitating a smooth running of teams.

I'm very aware of my often multiple roles and responsibilities in the

processes used within IT and how those roles within a process affect

others. I enforce the use of the processes within the team and make

recommendations for process improvement where appropriate and applicable. A

complete team player at all levels, I identify where my own competencies

need to increase and actively work to develop them.

I'm accountable for my own actions and deliverables. I enforce

accountability and insist on high quality from others. I consistently

demonstrate my own determination and high standards.

I continually challenge colleagues and offer assistance on issues to

improve quality.

I always demonstrate a global understanding of business processes and

thinking. I build upon and develop the ideas of others. I think laterally,

approaching issues from different angles.

I propose different approaches and solutions for resolving issues and

successfully deliver and support current business strategies and tactics.

I set and work to demanding, quantified goals and standards and am focused

on achieving quality results. I take accountability for driving results

with and through others; ensuring achievement is in line with goals. I

makes things happen. I intervene promptly when results may not be achieved

as planned or desired and strive to provide the triage to accommodate

success in every case.

I always strive to inspire others in the team to desire and achieve the

same standards I demonstrate. I have been told I am inspirational to my

colleagues and make them strive to match my standards.

I constantly promote the vision of the team and the high quality standards

used within.

I willingly share my own experiences and learning to help others develop. I

gain learning from others. I coach others in raising their performance.

I take personal ownership for achieving agreed results and consistently

delivering against goals. I adapt my own approach to ensure goals are met.

I work to demanding goals and standards. I intervene promptly when results

may not be achieved in a timely manner, making timely decisions and taking

appropriate action to bring things back on track.

I have been a presenter for many years, regularly presenting to peers and

to a wider audience the functional work and challenges faced by the team. I

take the lead in arranging sessions to promote the work of the team. I am

influential in my opinions and respected for my particular application and

business knowledge. I adapt messages according to the audience.

I champion new initiatives and act as a change agent. I actively

demonstrate an understanding of changes by applying the new ideas and

processes as well as working with others to transition to new ideas and

changes.

I demonstrate entrepreneurial spirit as well as enthusiasm and display

positive outlook and positive energy for my work and my colleagues. I

continue to perform steadily despite disappointments and adversity. I

maintain high morale of self and my work group. I help guide my team(s)

during adverse times.



Contact this candidate