Cliff Mears
*** ******* ****, *********, ** *****
419-***-**** . abmhyi@r.postjobfree.com
QUALIFYING HIGHLIGHTS
. Six Sigma Green Belt certified - trained in lean manufacturing,
continuous improvement tools
. As Operations Manager with Armour Pharmaceuticals I increased
throughput 210%, while eliminating union grievances altogether. When
I left the company, the union was entering the decertification process
as a result of improved communications.
. I instituted an Employee Recognition Program at Mansfield Products.
Awards were given at no cost to the company using a trade-off practice
I initiated.
. I am experienced in leadership roles in manufacturing, education and
health care environments. I have a unique blend of experience in both
profit and not-for-profit, union & non-union environments.
. I've developed polished communication skills, having taught
communication and public speaking-related classes at the college
level. I was the single point of contact for customers such as the
Smithsonian Institution and National Geographic with R. R. Donnelley &
Sons Company.
. I am exceptionally well-suited to high-visibility roles and
responsibilities with emphasis as change agent.
. MS-Office proficient, including Excel data queries, pivot tables and
related data analysis.
EMPLOYMENT HISTORY
Ideal-Southeast Technologies/General Motors, Mansfield, OH
Acquisitions Procurement Analyst
. Procurement and management of in-scope materials & services essential
to plant operations.
. Process online requisitions, notify buyers, confirm that services are
rendered and payment initiated. Manage vendor relationships; maintain
schedules for payments/billing.
. Manage Purchasing information and systems. Manage vendor service
level agreements.
. Forecast, plan to meet, and supply demand to relevant quality.
Account evaluation and justification.
. Verify crib inventory by validating cycle counts with crib attendants.
Approve, communicate and adjust for variations.
. Subject matter expert for GM and Ideal-Setech database programs: SSQ,
SYMIX, OLIMPIC, IMPAC, e-Dacor.
. Utilization of hourly UAW staff -- Monitor staffing schedule, incident
reports, hiring/separations, daily communication, delegate
responsibilities.
. Team Leader in Supply Chain Management for indirect materials with the
General Motors Stamping Plant.
North Central State College, Mansfield, OH
Adjunct Faculty, Department of Communications
. Teach a variety of English & Communications courses; one course per
quarter.
. Assist in curriculum development.
. Advise students who needed extra help with course content.
. Initiated a technology upgrade to capture course lectures and student
presentations via DVD.
. Provided electronic grade reports for assignments, tests and quizzes,
quick access to updated grades.
. Received exceptional peer and student evaluations each quarter.
EMPLOYMENT HISTORY, continued
R. R. Donnelley & Sons Co., Willard, OH
Data Analyst - Finance
. Developed databases and applications to track productivity within
manufacturing areas; developed, maintained, and presented information.
. Developed graphical interface to highlight cost center activities in
bindery and
press room.
. Interfaced with supervisors and managers to identify the goals of the
data needed.
. Evaluated cost center productivity; identified where best to spend
investment dollars.
. Process Variation Reduction subject matter expert - used PVR tools to
identify
bottlenecks in the processes.
. Make recommendations for data-driven decisions based on performance.
. Editor and contributor to Highlighter, the plant's monthly employee
newsletter.
. Human Resource support - scheduled, interviewed & assessed candidates
for
employment. Communicate benefits changes to off-shift employees
annually.
Interim Accounting Supervisor
. Supervised 16 billers; completed and presented employee performance
appraisals;
initiated weekly meetings to improve communication within department.
. Tracked weekly financial performance and forecasting. Calculated
Value Added Revenue. Assisted in budgeting based on this tracking.
Worked as change agent for process improvements. Drive change through
the department.
. Worked with Production and Billing staffs to determine what jobs would
be finished and billed on time to credit it for weekly production
forecast.
. Recruited & hired seasonal staff.
Interim Operations Supervisor
. Supervised as many as 99 employees at a time: Shipping, dock workers,
hoist drivers, material handlers, skilled and unskilled labor.
Responsible for plant safety compliance within the department.
. Conducted performance evaluations, team meetings, maintained employee
scheduling & training.
. Developed a cost-savings plan to accommodate Reduction in Workforce
within Shipping area of Operations Department. My plan to restructure
the department and reduce manning by 4.3 Full Time Equivalents (FTE's)
met budget. I presented to upper management and eventually rolled out
to those impacted.
Data Analyst - Engineering
. Apply Six Sigma methodologies to optimize manufacturing efficiencies,
reduce makereadies, and minimize machine delays.
. Supervise crews in a relief capacity within the bindery.
. Data mining for cost-saving initiatives in Engineering.
Continuous Improvement Specialist
. Lead manufacturing teams to identify quality and production
bottlenecks in our offset presses and bindery. Make data-driven
decisions to remedy them. Coach floor-level teams and line
supervisors in Continuous Improvement tools: 5 Whys, Fishbone
diagrams, Root Cause Analysis, Process Mapping, Pareto Charting, etc.
. Engage the organization to adapt or maintain a lean continuous
improvement culture
. Interface with Engineering, Maintenance, and Manufacturing to allocate
resources and set project priorities.
. Drive strategy and execution of improvement efforts throughout the
bindery
. Use AS/400, MS-Access/Excel, and Minitab applications to achieve
results.
. Process Variation Reduction SME and trainer for the bindery.
. Inter and intra-plant auditor for PVR, 5S certification audits as well
as auditor for ISO 9001 processes.
EMPLOYMENT HISTORY, continued
R. R. Donnelley & Sons Co., Willard, OH
Fulfillment & Distribution Team Leader
. Manage team of ten hourly & salaried employees who interact with 80+
fulfillment & distribution customers. Oversee distribution of customer
product.
. Write and present performance appraisals for all direct reports.
Disciplines,
training and succession planning.
. Develop pricing for Shipping, Fulfillment and Packaging operations.
Customer (Publisher) Services Representative
. Manufacturing liaison between the customer, sales, & plant.
. Develop & establish rapport with assigned customers. Interpret
manufacturing
contracts, secure materials, issue manufacturing instructions, and
negotiate capacity
& ship date attainment with Production Control.
. Assist in development & implementation of employee training within
Customer
Service Department. Effectively deal with all levels of plant
personnel.
Mansfield Products Company Mansfield, OH
Human Resources Professional
. Management & professional recruiting
. Internal & external communications; employee meetings & training
. Outplacement services and personnel development.
. Community relations.
Armour Pharmaceuticals Toledo, OH
Manager of Operations
. Human Resources responsibilities; recruiting, scheduling, separations,
payroll, Worker's Comp & benefits.
. Heard & answered grievances submitted by the union (AFSCME); handled
contract negotiations with the union.
. Supervise, direct, counsel, train and assist employees (M.D, R.N.'s,
medical & clerical staff) in proper performance of their duties
according to standard operating procedures & the Code of Federal
Regulations under which the
establishment operates. Audit processes such as phlebotomy, lab and
blood products storage for compliance.
. Managed blood donor recruitment & retention including university
relations.
RETS Technical Center Toledo, OH
Associate Director, Admissions and Placement
. Evaluate & assess student applications for admission. Administer and
grade aptitude tests relating to school curriculum.
. Recruit students by delivering in-class presentations of our
curriculum to Toledo area vocational high school students.
. Partner with Toledo area businesses and labor unions in securing full
and part-time employment for our students and graduates.
. Assist in arranging student housing and related services.
University of Toledo
Assistant Instructor of Communications
. Organized & instructed one Communications course per quarter.
. Assisted in program structure & curriculum development.
. Guest lecturing as often as opportunities allow.
EDUCATION
. Ashland University - MBA Program - 3 credit hours
. University of Toledo - MBA Program - 24 credit hours
. University of Toledo - Bachelor of Arts in Communications
COMMUNITY SERVICE
Mansfield Playhouse (community theatre)
. Elected to successive 3-year terms, Board of Trustees.
. Served as Business Manager and Treasurer of this non-profit
organization.
. Developed the employee evaluation process still in place.
. Set and present annual budgets to Board of Trustees.