Sales Manager

James C Beal

***** **** ***** **, **** Creek, Wa 98012 425-***-****

abmhyg@r.postjobfree.com

Account Manager / Sales Manager / Director of Sales

Mid Level Manager with 7 years experience in B2B, B2C, VAR, LAR,

distribution particularly in Technology hardware, software and services and

also Automotive, P&L / departmental management, sales and customer service,

business planning and training development. Track record of success in

account acquisitions, account development and team building.

Tenacious Resourceful Problem-Solver who combines technical knowledge and

business acumen to deliver results.

. Relentlessly overcame obstacles in creating a CRM for the company, that

increased account awareness and changed the way accounts were managed in

addition to how the company approached marketing campaigns and strategy.

. Grew sales by $5 million in initial year in high volume inbound and

outbound call center.

. Devised unique reporting tools that streamlined data collection that

aided in multiple departments throughout the company.

Persuasive -Focused Communicator with proactive approach and strong written

and verbal communications skills.

. Obtained $700K in new sales, through the partnering and creation of

annual purchase agreements for customers.

. Negotiated complete software solution and was awarded $1.7 million a year

contract that was renewable for 3 years.

. Hired, trained, motivated, new and existing team members on the

principles of goal setting and business planning, allowing employees to

grow personally and professionally.

Dynamic Innovative Leader adept at planning, streamlining, delegating,

driving productivity, and enhancing profitability.

. Cut department turnover from over 40% to less than 5% by aligning

headcount to the business needs and creating winning atmosphere focused

on employee satisfaction and team success.

. Slashed returns related to sales errors and order discrepancies of up to

5% to less than 1%, by implementing a weekly remedial training focusing

on product and qualifying customers.

. Improved customer service team and efficiencies through setting up

designated call routing and phone queues, that allowed the customer to

navigate to the appropriate agent and also implemented SLA's to better

set our customers expectations for resolution.

Seasoned Personable Team Player with program management and multiple

department operations successes.

Participated on the product advisory board and took the lead on

actionable items, set up SharePoint site to track and monitor progress

and completion of items.

Established repoir with the Service and Will Call, warranties and returns

departments, through providing guidance, direction and training.

Creative professional decision-maker with broad hands-on sales and

management capabilities, RFP, RFI, RFQ, acquisition, account development,

negotiations and general software, call center software and CRM package

familiarity, and good computer skills. Focused attention to objectives and

budgets.

CAREER OVERVIEW / SALES AND SALES MANAGEMENT EXPERIENCE

Randy's Ring and Pinion, Director of Sales / Sales Manager

May, 2006 to May, 2009

. Managed Sales Dept. and support groups and grew to over $30MM in annual

sales; directed team of up to 30.

. Developed a structured training curriculum in conjunction with sales

trainer, to include product, sales, systems and culture. This was

conducted at the time of hire and weekly training on selected subjects.

. Lead the team in new product launch(s) collecting competitive landscape

data and identifying our initial customers for roll out.

. Selected and managed the companies rebate programs to include Co-op and

customer incentive rebates.

. Appointed to Director of Sales after 6 months as Sales Manager, in

recognition of structure, confidence and strong leadership.

Zones Inc., Sales Manager / Account Manager

October, 2003 to April, 2006

. Supervised and coached new hire sales teams, the principles of

acquisition, development and fundamentals of inside account management.

Managed teams of up 20.

. Fostered a winning and successful atmosphere through proactive leadership

and training, resulting in low turnover, 100% goal attainment and

successful transition to the next level.

. Partnered with other Sales Managers and Product Managers in conducting

weekly training through Zones Academy.

. Built an aggressive territory business plan for an underperforming are as

public sector account manager. Through call campaigns, building awareness

and relationship and proactive management, resulting in an increase of

new accounts of over 100% and added $1MM in Sales.

. Promoted to Sales Manager after only 8 months of delivering results and

attention to detail as Account Manager.

G&K Services, Route Sales

May, 2003 to October, 2003

. Developed and re-identified a down town Seattle route, to align and make

deliveries of 180 accounts over a 5 day work week more efficient and

reducing the average day's delivery time by 1.5 hours.

. Appointed a designated route after only 2 weeks of required 6 week

training / ride along period.

. Proactively managed and took a positive approach to assigned accounts, to

better understand their needs and ensure I was providing all of the

services they could use that I had to offer. Through this and the reduced

delivery time I was able to grow my business by over 10% in combination

of added sales and acquisition of new accounts.

Boeing, Decorative Special Finish Painter

July, 1996 to August, 2002

United States Navy, Jet Engine Mechanic

June, 1992 to May, 1996

EDUCATION AND TRAINING

RENTON TECHNICAL COLLEGE Machining - 1998, UNITED STATES NAVY - A - SCHOOL

Jet engine theory and propulsion - 1992, UNITED STATES NAVY Basic Training

- 1992, SOUTH WHIDBEY HIGH SCHOOL - 1992, Sales methodology and Training

by Lee Dubois - 2006, Sales Methodology Training by Thomas Freese (Question

Based Selling) - 2003

AWARDS AND RECOGNITION

Multiple time recipient of the "Doing the right thing" award - Randy's Ring

and Pinion, "IBM Club Blue" award recipient top sales (IBM) in Q1,Q2 and Q3

of 2004 - Zones, Awarded the "Zones Achiever Club" for top sales

performance as an Account Manager in Public Sector - Zones, "Sales Manager

of the Quarter" for Q3, 2005 - Zones

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