Human Resources Manager

THOMAS ORLER

*** **** ****** ******, ** ***** 304-***-**** (home) 304-***-**** (cell) *********@*****.***

SUMMARY OF QUALIFICATIONS

Human Resources generalist and labor relations specialist with over 20 years experience resolving

employee/management complaints and union grievances in manufacturing operations. I excel at developing positive

employee/management working relationships. Proven record of success managing HR departments and providing

comprehensive HR support in areas such as:

Employee Relations/Union Training & Development

Relations

Recruiting and Staffing Compensation & Benefits

Writing Policies and Procedures Discipline Review

PROFESSIONAL EXPERIENCE

Graphic Distribution – Elkins, WV 8/09 – present

Truck Broker/Operations Manager

• Help companies slash significant costs from their freight expense by providing independent trucking services

to move their products from one part of the country to another.

• This is a family-owned business.

Armstrong World Industries – Beverly, WV 2/08 - 8/09

Assistant Human Resources Manager

• Dramatically improved labor climate between the company and the Teamsters and was instrumental in turning

around a difficult labor climate by working with the Teamsters officials in a cooperative manner to help

resolve issues.

• Reduced grievance workload by 15% at this 800-employee facility that manufactures hardwood flooring.

• Laid off in August 2009 because of economic issues surrounding deceased housing starts.

Garlock Rubber Technologies – Paragould, AR 11/04 – 2/08

Manager, Human Resources

• Maintained non-union status of hourly workforce by developing strong working relationships with managers,

supervisors, support staff and production employees.

• Managed and helped develop a staff of three salaried employees. Received President’s Award for safety two

consecutive years. Revised company policies and handbook. Facilitated succession planning. Provided

staffing functions for facility.

• Prepared yearly budgets for the department; prepared salary and hourly compensation plans.

Johnson Controls, Inc. – Glasgow, KY 11/99 – 8/04

Manager, Human Resources

• Spearheaded positive working relationships with hourly workforce by spending significant time on shop floor

and ensuring fair application of company rules and policies. As a result, was instrumental in keeping turnover

(4%) and absenteeism (2%) low.

• Resolved employee/management disputes, administered and interpreted company policies, approved all

disciplinary action, and conducted numerous supervisory training sessions.

• Laid off because of plant closing.

THOMAS ORLER

108 Easy Street Elkins, WV 26241 304-***-**** (home) 304-***-**** (cell) *********@*****.***

Lear Corporation - Louisville, KY 5/97 – 11/99

Labor Relations Specialist

• Company representative in all dealings with the UAW in this 500-employee automotive seat manufacturing

facility.

• Turned around a negative labor climate by resolving issues cooperatively with UAW leadership.

Reduced grievance workload by 30% on second shift and 10% on first.

• Was the company’s advocate at successful arbitration and helped prepare for negotiations.

• Recruited, hired and conducted orientation sessions for all new hourly employees.

Other Relevant Experience: 7/79 – 5/97

• Resolved employee/management complaints, facilitated training sessions, wrote company policies and

successfully defended companies in over 25 government agency complaints.

• Conducted training sessions on sexual harassment, discipline and union avoidance. Revised a male-only

bartender policy by developing one that included qualified female employees and applicants.

• Was chief spokesperson in three successful union contract negotiations with McDonnell Douglas and

successfully represented them in several arbitration cases.

EDUCATION

BS in Industrial Management - West Virginia University

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