Human Resources Manager

Human Resources Professional with **+ years of generalist experience,

combined with training, leadership development, executive management,

and project management.

PERTINENT SKILLS AND ACCOMPLISHMENTS

Employee Relations and Communications

. Respond to all legal compliance proceedings including discrimination,

fair labor standards act, unemployment claims, FMLA, ADA, EEO-1

reporting and Affirmative Action. Conduct management training on

legal compliance topics such has sexual harassment.

. Develop policies and procedures and employee handbook. Provide

coaching and counseling, and monitor employee morale via employee

surveys.

. Reviews and approves terminations of employment, verifies

documentation, performs investigations, and conducts exit interviews.

. Design "Associate Involvement Program" implementing employee's ideas

resulting in increased customer satisfaction and company cost savings.

Leadership and Team Roles

. Provided exceptional leadership, coaching, and mentoring for staff of

up to four resulting in career advancement opportunities.

. Recognized by team members for demonstrating respect and diversity,

adeptly finding common ground and agreement.

. Create and manage department budget and provide variance reporting.

. Maintained a productive climate and confidently motivated, mobilized,

and coached others to meet high performance standards.

Compensation and Benefits

. Design and administer job grade based compensation system including

base pay, and incentive plans.

. Conduct salary analysis to market data, and makes recommendations on

range adjustments and annual increases.

. Research and restructure benefit plans resulting in $100,000 annual

savings in premiums in conjunction with company cost savings

objectives.

. Implement company benefits website to increase communication with

field personnel and realize cost savings with online benefit

enrollment.

Staffing Management

. Develop job requisition process and job descriptions supporting

company initiative for ISO certification.

. Manages all aspects of employment staffing activities including,

recruiting methods and tracking metrics, assessment and selection of

screening tools, interviewing process, reporting, analysis and

recordkeeping, and developing new hire orientation.

Safety and Security

. Develop safety policies and OSHA compliant training programs

including, Lockout/Tagout, Hazard Communication, Personal Protective

Equipment, Forklift, and Emergency Action, and train all personnel.

. Implement safety committee, safety audits, and incentive program

supporting company mission and values, minimizing recordables, and

resulting in two plus years of "no lost time accidents".

. Administers workers compensation and maintains OSHA logs and summaries

for multiple facilities.

Organization and Employee Development

. Designed new goal based performance management tool for exempt

personnel, and coached managers on the implementation of the annual

review process.

. Conduct training assessment and develop training plans for sales and

service personnel.

. Train top management and supervisors on "Leading Change" and

"Leadership Development" supporting company strategic goals.

. Implemented 360 degree feedback programs, and succession plans.

Certified trainer for DISC and Activity Vector Analysis (AVA). Lead

initiatives for 80/20 implementation.

Technology

. Manage payroll conversion from CBIZ to ADP; implement EZLabor Manager

Timesheet software, HR Expert, and Expense Expert. Advanced knowledge

of Crystal Reports, Kronos HR, Microsoft Office products, Org Plus,

KnowledgePoint Performance Impact, and Ceridian HR.

. Implement Adobe Connect Enterprise web conferencing to facilitate

training and enhance communication for remote facilities.

EMPLOYMENT HISTORY

3/2008 - 6/2010 The Chamberlain Group, Tucson, AZ Human

Resources Manager

2/2006 - 3/2008 Pay By Touch, Tucson, AZ Human

Resources Director

02/2004 - 11/2005 DMG America, Schaumburg, IL

Human Resources Director

5/2002 - 10/2003 FPM Heat Treat, Elk Grove Village, IL

Human Resources Director

7/2000 - 5/2002 General Binding Corporation, Buffalo Grove, IL

Human Resources Manager

EDUCATION

Master of Science, LaRoche College, Pittsburgh, PA

Human Resource Management

Bachelor of Arts, University of Pittsburgh, Pittsburgh, PA

Communications

SPHR Certification- 6/2005, Recertified- 6/2008, HRCI[pic][pic]

SUMMARY OF QUALIFICATIONS

> Solid human resources generalist experience, including demanding roles

that require a high level of accountability.

> Forward thinker, committed to ideals of excellence that promote

innovation, support strategic goals, and high productivity.

> Outstanding interpersonal skills. Easily build productive, enduring

relationships with all levels of employees.

> Energetic and organized. Able to effectively handle multiple

projects.

> International experience and extensive background working in various

environments including corporate, manufacturing, multi-state/multi-

site, union/non-union, sales and service, call center, and financial

services.

> Ability to influence by educating and communicating ideas clearly and

effectively.

> Patient and perceptive. Naturally identify strengths and weaknesses

to build powerful work teams.

> Results-orientated. Carefully plan tasks to meet goals with a time-

based critical path schedule.

> Extensive knowledge and training of HR technology including, selection

and implementation of payroll and HR software, scheduling,

timekeeping, and benefit systems.

> Highly adaptable, mobile, positive, resilient, uncomplaining risk-

taker who is open to new ideas.

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