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Manager General

Location:
Saint George, UT, 84770
Posted:
June 30, 2010

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Resume:

JOHN D. DITHMER, CHA

*** ***** ******* **** (#I-*)

St. George, UT 84770

435-***-**** (Cell)

abmhoh@r.postjobfree.com

HIGHLIGHTS

. Recently opened a luxurious full service lodge/spa in the mountains of

Southwestern Utah

. Managed AAA Four Diamond luxury resort spa and golf club located in

the beautiful Berkshire Mountains in western Massachusetts

. Responsible for 650 lodging units including hotel and conference

center, including seven condominium homeowners associations. Hotel

named in Conde Naste's Top 50 Ski Resort Hotels.

. Recently opened 92 unit luxury condominium beach resort and full

service spa; successfully repositioned resort and spa.

. Supervised and/or managed 15 AAA Four Diamond Hotels

. Enhanced asset values of golf and beach resort by $18 million

. Increased value of 400-room airport hotel by $10 million

. Increased revenues of commercial hotel by more than $1.81 million in

first year of management contract

. Implemented a menu-engineering program for full service properties,

resulting in reduced food costs and increased volume

. Established and conducted a symposium for owners and franchise company

- "How to Maximize Your Franchise Investment"

. Guest Lecturer, University of Denver, Auburn University and Green

Mountain College

SUMMARY

I have a solid background in operating independent hotels, food and

beverage, yield management, as well as sales and marketing. I have many

years of experience as a general manager and vice president of operations.

I have extensive skills in operating a variety of hotels and resorts

ranging in size from limited service properties to a 22-room country inn

with cross country skiing, a golf and beach resort to a 763 room full

service airport hotel. As well, I have encountered a full range of

business cycles throughout my career.

EMPLOYMENT HISTORY

July 2009 - May 2010

THE GRAND LODGE AT BRIAN HEAD, UT

GENERAL MANAGER

Recently opened this upscale full-service lodge and spa in the mountains of

Southwest Utah. The property has 100 luxurious (four diamond quality)

rooms and suites, a highly acclaimed steakhouse featuring Certified Angus

Beef, and a 150-seat high energy bar with an indoor fireplace and two large

outdoor fire pits. In addition, I opened and operated the Red Leaf Spa

within the lodge. Key opening responsibilities included:

. Construction management

. Staffing

. SOP development

. Website development

. Grand Opening events

. Co-op relationship development

2008 - 2009

CRANWELL RESORT, SPA & GOLF CLUB, LENOX, MA

GENERAL MANAGER

Responsible for all management aspects of this AAA Four-Diamond 380-acre

property with 114 luxury rooms and 18-hole golf course. Key features

include a golf school, 35,000 square foot spa and fitness facility, and

16,000 square foot conference center. Food & Beverage facilities honored

with Wine Spectator Award and Zagat rating.

2004 -2008

KILLINGTON SKI AND SUMMER RESORT, KILLINGTON, VT

VICE PRESIDENT/DIRECTOR of LODGING

Condominium Ski and Summer Resort

Responsible for all management aspects of this 200-room time-share hotel,

featuring restaurant and bar, high-volume 25,000 square foot conference

center, 450 individually owned condos on six sites, and elaborate spa in

Killington, the largest new England ski destination.

2002 - 2004

PINK SHELL BEACH RESORT AND SPA-FORT, MYERS BEACH, FL

GENERAL MANAGER

Responsible for the operation of this 235-unit luxury condo-hotel beach

resort and spa. Opened the new White Sand Villas, a

92-unit one- and two-bedroom condo resort. Managed the existing resort

through the construction phase and opening.

Successfully repositioned and re-branded the property from a two-star

quality to an upscale full service beach resort. Worked

closely with public relations firm and advertising agency to position the

resort. Hosted travel writers from the local, regional

and national media to ensure well rounded coverage of the property.

Received numerous favorable press clippings about the

property. The opening included development of all new SOP's for the

resort, opening a 120-seat island style alfresco fusion

restaurant, creation of a banquet and catering business, and three

successful grand opening events

1975 - 2002

RICHFIELD HOSPITALITY SERVICES (Formerly AIRCOA, MHM, Inc.), GREENWOOD

VILLAGE, CO

VICE PRESIDENT/OPERATIONS (1986-2002)

Supervised a portfolio of 12 hotels and resorts, varying in size and

complexity, ranging from a 22-room country inn with

cross-country skiing, to a 323-room full service beach resort. Supervised

properties include Hilton and Sheraton franchises as

well as a number of independent hotels. Responsibilities included

operations oversight of a full-service golf and beach resort,

a full service beach resort, and a university hotel and conference center.

Accountable for maintaining solid client/owner

alliances, monitoring and managing the performance of the General Managers

and overseeing the Sales and Marketing

departments. Responsible for the review of financial statements to ensure

maximum revenue as well as cost saving initiatives

and optimum profit for owners.

1975-1986 Served as General Manager in several locations for

Management Company

SUMMIT HOTEL, DALLAS, TX

GENERAL MANAGER

Managed AAA Four Diamond 376-room full-service hotel with 13,000

square feet of meeting space. This was a Flagship

hotel for Dallas based MHM, Inc. Supervised a $1.3 million

renovation. Hosted visiting NFL teams and achieved highest

possible rating from NFL coaches and staff.

HILTON HOTEL, ALLENTOWN, PA

GENERAL MANAGER

Managed AAA Four Diamond 229-room downtown hotel. Responsible for

opening hotel. Successfully positioned hotel as the

leading hotel in the Lehigh Valley. Exceeded budgeted revenues and

profit expectations of ownership group.

CERTIFICATIONS & ACCOMPLISHMENTS

Hyatt Corporation Management Development Program

Certified Hotel Administrator (CHA) - American Hotel and Lodging

Association

Massachusetts Lodging Association - Member/Board of Directors

Lenox, MA Chamber of Commerce - Treasurer and Member/Board of Directors

Serve-Safe-National Restaurant Association

Co-Founder-Lehigh Valley Hospitality Association

Co-Founder-Lehigh Valley Tourism and Convention Bureau

EDUCATION

University of Denver-Denver, Colorado

Bachelor of Science-Business Administration

Major: Hotel, Restaurant and Tourism Management



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