Customer Service Manager
Resume:
Tiffany Harvey
Brandon, MS *9042
abmhmx@r.postjobfree.com
POSITION OBJECTIVE:
Seeking a challenging and rewarding position with an organization that utilizes my management
experience, multi-tasking abilities, and versatile organizational skills. Combined, these skills along with
my professional experience will result in cost-saving and effective results.
EDUCATION:
Antonelli College Jackson, Mississippi February 2007– present
-Received Associates Degree of Applied Business in Business Office Technology
Concentration in Accounting Graduated December 13, 2008
Cornerstone Christian Correspondence School Townsend, Georgia
-Received High School Diploma December 2003
ACHIEVEMENTS AND AWARDS:
Antonelli College
*Dean’s List Award Winter mid- Quarter 2006
*Dean’s List Award Spring Quarter 2007
*High Honors Award Summer Quarter 2007
*High Honors Fall Quarter2007
*High Honors Award Spring Quarter 2008
* Perfect Attendance Spring Quarter 2008
* Alpha Beta Kappa Honor Society October 16, 2008
Management classes taken with Sonic
* “Recruitment”
* “Leading Teams”
CERTIFICATIONS:
Certificates of completion were received August 20 th 2008 in the following areas:
*Mastering adjusting entries
*Mastering depreciation
*Mastering payroll
*Mastering controls and fraud prevention
*Mastering correction of accounting errors
*Mastering inventory
Tiffany Harvey
870 Isobel Dean St.
Brandon, MS 39042
abmhmx@r.postjobfree.com
EMPLOYMENT HISTORY:
March, 2002-June, 2008 Operation Manager
August 2009- October 2009 Brandon, Ms
Sonic
Responsibilities: customer service, made and recorded daily bank deposits, managed two to three shifts of
employees, trained new employees, recorded information into log books, assured daily paper work was
accurate, maintained labor/food cost, prepared deposits, paid-outs, invoices and daily summaries for main
office, entered and called in weekly truck orders and entered data into E2 Management suite system.
July 2008- August 2009 Majestic Burger
Crew/Assistant Manager Jackson, MS
Responsibilities: customer service, performs managerial duties, prepared deposits and input into Aloha
Manager, input and edited invoices into aspect Software, works with Aloha EDC and Digi client software,
and runs daily sales reports, light QuickBooks, in training at this moment to take on more responsibilities
Internship with Shelter Insurance
Agent: Michael Crews October20, 2009- November 25, 2009
Responsibilities: Archived expenses, invoices, journals of transactions, bank statements, transferred
information from QuickBooks to an Excels Spreadsheet, light payroll in QuickBooks, assembled “The
Top 40 Under 40” application, networking at a chili cook-off for professionals, balanced company
checkbook, worked in QuickBooks with reports, statements of cash flows, and profit and loss statements,
helped with any general office duties that were needed
Internship with Adcock Employment
Chandra Frank September 29, 2009- October 17, 2009
Responsibilities: Answered Telephone lines and assisted with any clerical duties needed, recruiting,
assisted clients when they arrived
SKILLS:
Great written and spoken communication skills. Working in the Microsoft “office” software. Adapt easily
to a variety of situations. Management experience, highly motivated, multitasking abilities, problem
solver, also a very dependable person.
Tiffany Harvey
870 Isobel Dean St.
Brandon, MS 39042
abmhmx@r.postjobfree.com
Professional References:
Debra Regions
Co-Owner
Greenlawn Irrigation
4820 Old Byram Rd.
Jackson, Ms 39212
Gayle Ellis
Instructor
Antonelli College
2323 Lakeland Drive
Jackson, Ms 39208
James O’Boyle
District Supervisor
Sonic Drive In
1861 Spillway Rd.
Brandon, Ms 39047
Contact this candidate