Customer Service Manager
Resume:
Alhagie J Ceesay
*** **** **** **, ********, MS *9501
********@*******.***
OBJECTIVE: Seeking a position as Purchasing Manager.
Summary of Qualifications
. Defense Logistics Specialist
. Government Contract
. Government Purchase Card
. Supply Acquisition and Distribution Management
. Financial Management
. Inventory Manager.
. Maintains Secret security clearance (Expires in 2012).
EXPERIENCE
Logistics Specialist, Naval Mobile Construction Battalion 11, Gulfport,
MS (June 2007 to July 2010).
. As Logistical Specialist responsible for the logistical support of the
Navy's newest construction battalion (600 personnel).
. Developed and administered financial, purchasing, and training.
. Rewrote standard operating procedure so that it was consistent
throughout the force.
. Maintain logistical operations for detachments spanning the globe from
Africa to the Middle East.
. Responsibilities include the acquisition of construction equipment and
materials.
. Support six battalion field training exercises to coordinate movement,
issue and accountability of all major classes of supply.
. Placed numerous credit card orders value over $1.5 million.
. Processed over 10 thousand requirements for materials and equipment
for stock replenishment value over $2.5 million.
. Trained and supervised 15 junior troops from standard requisition to
government purchase card with zero discrepancies.
. Analyze all aspects of the Battalion logistics to determine the most
cost-effective and efficient means of transporting products and
supplies.
. Create policies and procedures for logistics activities.
. Collaborate with other departments to integrate logistics and
processes, such as order management, accounting, and shipping.
. Inventory Manager for the Battalion Table of Allowance over $5m.
. Administer system and programs to reduce lost, maintain inventory
control and increase safety.
. Identify potential for loss and develop strategies eliminate it.
. Monitor compliance to operational safety, or inventory control
procedures including physical securities standards.
. Assess security needs across location to ensure proper deployment of
loss prevention resources, such as staff and technology.
Logistics Specialist Naval Mobile Construction Battalion 11, DET HORN OF
AFRICA (January 2009 to October 2009) Deployment
. Responsible for Supply and Logistic for 130 personnel in five
Countries and seven different locations.
. Developed and administered financial, purchasing, pay, postal,
feeding, and billeting programs
. Responsibilities include the acquisition of construction equipment and
materials
. Maintain logistical operations for detachments spanning the globe from
Africa to Gulfport, MS.
. Also responsible for Acquisition, Financial and Contract Management,
total budget of 4.5 million.
. Order and tracked over 2000 critical repair parts and shipments.
. Inventory and control the automatic repair parts warehouse over 28
thousand line of items increased validity from 87 to 98 percent.
. Apply logistics modeling techniques to address issues such as
operational process improvement and facility layout.
. Provide facility and capacity planning analyses for distribution and
transportation functions in logistics.
. Determine feasibility of designing new facilities or modifying
existing facilities, based on such factors as cost, available space,
technical requirements, and ergonomics.
Logistics Specialist Amphibious Construction Battalion One, Join Logistics
Excises Central America (January 2007 to February 2007) Deployment.
. Was responsible for the financial management, procurement, and
logistical support of all retention activities for the Battalion.
. Accountable for total budget of $18 million dollars.
. Responsible for all contracting activities supporting the Join
Excises.
. Manage system to ensure that pricing structures adequately reflect
logistics costing.
. Maintain logistics records in accordance with Department of Navy
policies financial record keeping.
Logistics Specialist, Amphibious Construction Battalion One, San Diego, CA
(April 2005 to May 2007).
. Administered financial and purchasing requirements.
. Training and Educational Officer, built logistics training and
educational program for the command.
. Responsible for the Automotive Repair Parts and maintaining funding
for all repairs.
. Maintaining the Battalion main warehouse over 12 thousand line of
items.
. Performed expert material research and technical assistance resulting
in the timely receipt of critical parts and equipment in support of
Joint Logistics over the Shore.
. As safety petty officer, I facilitated a safe work environment and
training for fellow sailors.
. Develop metrics, internal analysis tool performance indicators for the
battalion within logistics.
. Develop and maintain cost estimates, forecasts and cost models.
. Conduct logistics studies and analyses, such as time studies, zero-
base analyses, rate analyses, network analyses, flow-path analyses,
and supply chain analyses.
. Analyzed and interpret logistics data involving customer service,
forecasting, procurement, and inventory and warehousing.
Database Administrator Touch Mark Vancouver, WA (August 2002 to August
2003).
. Responsible for the Scan Health System for the residents Medical
records, payroll, and billing for the Home Health Department
. Maintain and administer computer networks and related computing
environments including computer hardware, systems software,
applications software, and all configurations.
. Perform data backups and disaster recovery operations.
. Design, configure, and test computer hardware, networking software and
operating system software.
. Diagnose, troubleshoot, and resolved hard hardware, software, or other
network and system problems, and replace defective components when
necessary.
. Plan, coordinate, and implement network security measures to protect
data, software, and hardware.
. Configure, monitor, and maintain email applications or virus
protection software.
. Monitor network performance to determine whether adjustments need to
be made, and to determine where changes will need to be made in the
future.
. Confer with network users about how to solve existing system problems.
. Operate master consoles to monitor the performance of computer systems
and networks, and to coordinate computer network access and use.
EDUCATION
B.S in Computer Science (2001) Rust College, MS
High Performance Computing (2000) Jackson State University, Jackson, MS
Microsoft Certified Engineer (MCSE 2001) New Horizons Memphis, TN
PROFESSIONAL DESIGNATIONS
Subspecialties
Ethics Training for Acquisition Technology and Logistics
Acquisition and Contract Management
Financial Management
Department of Defense Government Purchase Card
Simplified Acquisition Procedures
HONORS
Navy Commendation Medal for outstanding performance, 2007, 2009, 2010
Global War on Terrorism Expeditionary Medal, 2009
Good Conduct Medal 2008.
Who's Who in American Colleges and Universities, 1999?
The National Dean's List, 2000
Alpha Kappa Mu Honors Society
COMMUNITY SERVICES
Habitat for Humanity
Meals on Wheels Association of America
School Linkage Programs
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