Therese M. Fick

**** *. ******** **** ( Columbia, Missouri 65203 (

abmhhu@r.postjobfree.com 573-***-****

Dynamic leader with a high degree of managerial and technical skills (

Notable success in project planning and management on multiple priority

projects ( Energetic manager with a passion for customer service, team

building and creating strong relationships ( Recognized for going above

and beyond the call of duty (

__________________________PROFESSIONAL

EXPERIENCE___________________________

Johnson Controls - St. Louis, MO

Feb 10 - Present

Project Management

. Preparation for Commonwealth of Kentucky Energy Management Control

System Project:

o Project Management services included: Daily Status Meetings,

Meeting Minutes, Developing Implementation Schedule, User Story

Boards, Oral Presentation and Coordination with business partner

IBM on the Smart Building Solution.

SELF-EMPLOYED - Columbia, MO

Feb 09 - Present

Business Planner/Consultant/Trainer/Webmaster

. Developed business and financial plans, assessed marketing needs and

opportunities, researched startup infrastructure and equipment, developed

promotional and publicity ads for potentially overtaking a Fitness

Center.

. Planned, designed and developed websites for Non for Profit, financial

planners, ranchers and agriculture economists

. Trainer for Adult Education MS Office 2007 Professional classes.

. Develop MS Power Point presentations and business cards.

. Provides technical support for hardware, software and wireless networks.

State of Missouri, Office of Administration, Division of Facilities

Management - Jefferson City, MO Jul

2007 - Jan 2009

Facilities Information Management Director

. Successfully served as Project Manager for the following projects:

o Implemented ARCHIBUS-Building Maintenance Operation application

to 770 users and across 5 State Departments. The $1.9M project

was delivered on time and within budget.

o Implemented Appian-Business Process Solutions for the Capitol

Improvement Process to streamline processing time, reduced cost

up to 40%, and increased functionality.

o Planned and implemented an interfaced between the Statewide

Accounting System and the Building Maintenance Operation System.

Project eliminated duplicate entry and provided State

Departments with direct access to their building operation

budgets and expenditures.

o Implemented an on-line Purchase Order system with an integration

of a Supply Vendor to 770 users across multiple State

Departments. Project saved time; eliminated paper work; and

inventory waste.

o Planned and implemented Internet Protocol Interoperability

Communication System Project between the division and several

public entities. Enabled multiple emergency entities to

exchange critical information on-demand over IP network with

existing radio equipment.

. Strategized, established priorities and led Energy Analysis meetings

for the Business Partners and the State of Missouri Team for the State

of Missouri Energy Management, Technology and Communications System.

. Served as the liaison responsible for managing the business

relationship between Facilities Management, State IT Departments and

Business Partners.

. Maintained SharePoint on the State side for the Team COOP Energy

Management Solution Project.

. Managed and maintained all software applications and provided network

designs and solutions.

. Executed IT decisions for hardware and software based upon life cycle

and special requirements for the division.

State of Missouri, Office of Administration, Division of Information

Technology Services - Jefferson City, MO Jul 2005-

Jun 2007

Computer Information Technology Coordinator for Facilities Management

. Coordinated network solutions for the Building Operations Management

System for all State-owned facilities.

. Configured and maintained Google Search Appliance.

. Participated in the development of budget requests for software

maintenance and upgrades.

. Coordinated and configured network solutions for construction field

offices, new prisons and project sites.

. Database administrator (DBA) for various SQL applications.

. Initiated new configuration of Virtual Private Network that reduce

cost and optimized network performance.

. Eliminated the cost of Remote Access Server by partnering with IT

State departments for substantial savings.

. Consulted with software vendors on hardware and software developments;

conducted research, reviews, recommendations and prepared Requests for

Proposals for software and hardware purchases.

. Application development in MS Access and SQL.

THERESE M. FICK

PAGE 2

. Provided guidance and technical expertise to other IT Staff &

maintained website for Facilities Management.

State of Missouri, Office of Administration, Division of Design and

Construction - Jefferson City, MO Nov

1998-Jun 2005

Information Technology Manager

. Planned, directed, supervised and provided technical expertise and

leadership to IT staff of seven (CADD Manager, Web Specialist, Systems

Analysis, 3 levels of Computer Information Specialists, and 1 intern.

. Managed Help Desk-developed performance measures, team building and

upheld high customer service.

. Initiated technology cost savings for network connections at remote

field offices.

. Developed computer allocation plans for rolling out new computers

division-wide with minimal disruption.

. Recommended computer technology solutions in relation to the

division's strategic plan and long range plans.

. Researched, reviewed, recommended and prepared requests for proposals

and/or bid specifications for software/hardware purchases.

. Established cost benefit analysis of technology solutions to division

director.

. Prepared technology budget and monitored expenditures.

. Conducted bi-monthly performance appraisals; ensured cross training

among staff.

. Responsible for daily operational management, customer service and

established best practices for IT Unit.

. Successfully served as Project Manager for the following projects:

o Implementation of Primavera Construction Project Management

Scheduling Application.

o Conversion of Prolog Manager 5.0 to SQL version of Prolog

Manager 7.0.

o Conversion of Statewide Accounting Project Module for Capital

Improvements to Prolog Manager 5.0.

o Conversion of Project Accounting Management System to Statewide

Accounting Project Module.

State of Missouri, Office of Administration, Division of Design and

Construction - Jefferson City, MO Dec 1995-

Nov 1998

Computer Information Specialist - Dual Role

. Supervised Computer Information Specialist and Clerk.

. Served as network administer-using Cat 5, RJ45 and Ethernet cabling

and maintained and rebuilt servers.

. Identified trends and suggest resolutions; maintained all hardware,

software and operating system issues.

. Diligently resolved technical issues that decreased downtime.

. Planned, implemented and supported the PC and printer needs for the

division's 140 users.

. Developed computer allocation plans for rolling out new computers

division-wide with minimal disruption.

. Trained users-classroom style-on Windows Operating Systems, Microsoft

Word and Excel.

. Developed and maintained web site for the State Division and Missouri

Redevelopment Prison Project.

. Facilitated division's reorganization project by coordinating the

Ethernet cabling, telecommunication, and equipment moves; this

required superior organizational skills and minimal disruption to

users.

State of Missouri, Office of Administration, Division of Design and

Construction - Jefferson City, MO Apr

1987-Dec 1995

Account Clerk II, Clerk III and IV

(Began working for the division as an Account Clerk II and soon promoted to

a Clerk III, then to Clerk IV)

. Highly successful in reconciling the Capital Improvement Accounts and

the $600 million Bond Accounts.

. Instrumental in the success of Capital Improvement Hearings by

formulating the design of the House Bill Report for the State

legislatures.

. Collaborated with external auditors to conduct in-depth compliance

with Minority and Women-owned Business Enterprise program.

. Participated in designing new Time Reporting System, performed all

system testing, prepared manuals and trained 100 staff.

_________________________TECHNICAL

PROFICIENCIES_____________________________

MS Project 2003 ? Windows Vista/XP/2000 ? MS Office Professional 2007/2003

? Visio ? VPN ? SharePoint 2007

Windows Server 2003 ? Outlook 2007/2003 ? Google Search Appliance ? SQL

2003/2000 ? WS-FTP

MS FrontPage 2003 ? Primavera Scheduling Software ? ARCHIBUS ? Prolog

Manager/Website ? McAfee Virus Software Adobe Professional ? Track-IT ?

Backup Exec ? Ethernet ? Software/Hardware Installs and Troubleshooting

_________________________EDUCATION and

TRAINING______________________________

Missouri Certified Project Manager, 2006

Bachelor of Science in Computer Information Management, 2005 - William

Woods University, Fulton, MO

Graduated Magna cum laude

Associate of Arts in Liberal Arts, 2003 - William Woods University, Fulton,

MO

THERESE M. FICK

PAGE 3

_______________________________AWARDS_______________________________________

ARCHIBUS Distinguished User Award, 2008

Meritorious Service Award, 2005

Division of Design and Construction Employee of the Year, 1995

Department of Office of Administration Employee of the Month, 1995

Division of Design and Construction Employee of the Month, 1992 and 1994

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