MELONIE L. POTTEIGER

**A Welsh Drive

Lancaster, Pennsylvania 17601

cell 717-***-****

OBJECTIVE:

Dynamic administrator with advanced executive and operational knowledge,

seeking to leverage my strengths as a hands-on, multi-talented, intelligent

business manager to join a company that values persons with multi-

dimensional skills and high energy performance.

PROFESSIONAL SUMMARY:

Accomplished manager with excellent people skills and with abilities to

analyze, develop and implement strategies that support business and fiscal

objectives. Able to build highly-motivated teams focused on company

mission, goals and profitability through effective personnel management

experience. Creative and logical in thought processes, using both aspects

in company management strategies and administrative needs.

AREAS OF EXPERTISE:

. EXECUTIVE MANAGEMENT: Strategic planning; Business analysis & reporting;

Budgeting & administration; Fiscal management; Fund procurement, grant

writing & contract compliance; Start-up planning.

. OPERATIONS: Facility & equipment management; Purchasing & procurement;

Distribution & warehousing; Technology development and implementation;

Customer service; Accounts payable, receivables and payroll; Financial

audits and compliance.

. HUMAN RESOURCES: Recruitment and temporary staffing; Benefits

administration; Retention & training; Coaching & mentoring; Public

relations speaking, facilitating and presentations; Discrimination

investigations.

. SALES & MARKETING: Product development and management; Advertising

strategies and setups; Retail buying; Sales training skills; Fiscal

planning, analysis and return-on-investment aspects.

RECENT WORK EXPERIENCE:

2002 to present Lancaster County Human Relations Commission (LCHRC),

Discrimination Investigator and Deputy Director

. Average a personal caseload of 25- 30 cases, while overseeing three other

investigators

. Personally Closed 65 of 79 assigned cases

. Settlements personally negotiated totaled in excess of $47,000 in a

fiscal year

. Create and distribute all quarterly reports, the Annual Report, and other

statistical needs

. Co-liaison of the LCHRC Public Information Committee and forming the new

LCHRC Special Projects and Events Committee

. Liaison to LCHRC Employment Committee working with Human Resources

professionals from local companies and organizations

. Panel Member for Lancaster Chamber Association Diversity Conference

Spring 2006.

1999 - 2001 Housing Council of York, PA (HCY), Assistant Director

. Acting Executive Director, July 2001 to December 2001

. Supervised 17 employees

. Created and managed agency budget of over $2 million spanning seven (7)

contracts

. Oversaw all accounting functions, including monthly audits, biweekly

payrolls, payment approvals, and yearly audit

. Managed all facility and equipment needs and issues, procuring proposals

and recommending purchases and upkeep contracts

. Administered and managed all employee benefit programs.

1997 - 1999 Bell Socialization Services, Mental Health Caseworker, promoted

to Transitional Housing Program Coordinator

. Supervised 3 caseworkers for mission and program compliance.

. Managed five off-site housing units (5 families) and one off-site housing

unit with 4 occupants.

. Designed an oversaw care plans for program participants during a maximum

of 18 months in the transitional program.

. Setup activity programs and outings for program participants.

. Oversaw all fiscal operations: collections, payouts and procurement.

. Assisted in management of attached Homeless Shelter with a housing

average of 30 - 40 persons each night.

Work Experience prior to 1997:

. Day Dream Graphics - part-time Merchandiser, 18 stores, during semesters

at York College

. Pfaltzgraff Retail Stores - Buyer, Housewares, Linens & License

departments, 20 stores, Volume $5 million.

. Bon Ton Department Stores - Buyer, China, Glass & Silver, 32 stores,

Volume $2.8 million.

Assistant Manager, Corporate Training & Development; Assistant Buyer,

Foundations & Daywear; Executive Trainee, Womens' Designer Wear; Infants &

Girls; Mens' Sportswear; Department Manager: Domestics; Housewares; China

EDUCATION:

York College of Pennsylvania, B.S. Psychology

Psi Chi National Honor Society in Psychology

Internship: York PA Mental Health Association

Indiana University of Pennsylvania, B.S. Consumer Services

Alpha Xi Delta National Fraternity

[pic]

Desired Salary/Wage:

Minimum 40,000.00 USD Per Year

Current Career Level:

Staff

Years of relevant work experience:

More than 15 Years

Date of Availability:

Within one month

Work Status:

US - I am authorized to work in this country for any employer.

Active Security Clearance:

No

Target Job:

Target Job Title:

human relations

Alternate Target Job Title:

nonprofit manager

Desired Job Type:

Employee

Desired Status:

Full-Time

Site Location:

No Preference

Willing to work the following shifts:

First Shift (day)

Target Company:

Company Size:

Small (1 - 99)

Industry:

Management Consulting Services

Healthcare Services

Nonprofit Charitable Organizations

Government and Public Sector

Other/Not Classified

Category:

Administrative and Support Services

Human Resources/Recruiting

Nonprofit

Consulting Services

Executive Management

My ideal company is:

Small company that needs an employee with broad-based talents and experience in all facets of

business administratio and management, human resources, facility management and operations,

and training/development with BS degrees in business and psychology and 20+ years of

management experience.

Target Locations:

Selected Locations:

US-AZ-Phoenix

US-AZ-Tucson

US-DC-Washington/Metro

US-MD

US-NY-New York City

US-PA

US-VA

US-DC

Relocate:

Yes

Willingness to travel:

Up to 50% travel

Education: 5/1997 York College US-PA-York

of

Pennsylvania

Bachelor's Degree

B.S. Psychology; INTERNSHIP:

MENTAL HEALTH ASSOCIATION OF YORK

COUNTY, York, PA

5/1979 Indiana US-PA-India

University of na

Pennsylvania

Bachelor's Degree

B.S. Consumer Services - Housing &

Interior Design concentration,

included business/art/home

economics coursework.

Experience: 5/1993 - Present SOME ASSEMBLY York,PA

REQUIRED

office manager/ sales & purchasing

Purchasing and maintaining inventory; configuring

computer systems to customer specifications; receiving;

accounts payable and receivable; bookkeeping;

communications with suppliers and clients. Part-time

home computer business

8/2002 - Present Lancaster County Lancaster, PA

Human Relations

Commission

Industry: Government and Public Sector

Human Relations Representative

Discrimination complaints investigation;

Tenant/Landlord Rights advisor; Complainant Intake

person; Editor of quarterly newsletters and Annual

Report; compile all quarterly, annual and other as

needed statistics; liaison for LCHRC Public Information

Committee; special projects as assigned by Executive

Director. Position uses my logic, statistical

expertise, knowledge of nonprofit and for profit

management, artistic skills and ability to self-direct.

5/1999 - 12/2001 Housing Council of York,PA

York County Inc

Assistant Director/ Acting Executive Director

Staff supervision and agency administration; budget

preparation/analysis; grant proposals and RFPs; human

resources/benefits administration; computer network

administrator; accounting procedures supervision;

statistics generation/cataloging;

facility/equipment/general operations management;

oversee volunteers and contractors.

10/1997 - 3/1999 Bell Socialization York, PA

Services, Inc

Bridge Housing Program Coordinator

Supervision of 3 caseworkers/1 case manager; program

direction and compliance; statistics generation and

cataloging; inter-agency liaison; financial records

maintenance for client payments; client files reviews

for compliance/needs assessments; yearly staff

evaluations, recruitment and hiring; agency property

management.

6/1997 - 10/1997 Bell Socialization York, PA

Services, Inc

Bridge Housing Case Manager

Referral/coordination of client mental health and

drug/alcohol needs; teaching life skills;

prepared/distributed the monthly newsletter;

pre-screening all Bridge Housing Program applicants;

reference for clients and staff on mental health

issues; community presentations and promotion of Bridge

Program to other community agencies.

8/1994 - 5/1997 Day Dream Graphics Indianapolis, IN

Field Merchandiser

Stocking; building fixtures; returns; company

communications to store management.

5/1993 - 9/1995 SIEMPRE DESIGNS Lancaster, PA

Retail Consultant/Purchasing/Office Systems Manage

Start-up consultant for retail store for

commercial/residential interior design:

layout/merchandise mix/initial purchasing/systems

setup. Bookkeeping, sales, purchasing, merchandising.

Part-time. Retail store closed 9/95

5/1993 - 8/1994 SHANDI TRADING Dallastown, PA

COMPANY

Operations Assistant

Textile sales and import/overseas purchasing; business

analysis; warehouse operations; and shipping.

2/1989 - 5/1993 Susquehanna York, PA

Pfaltzgraff

Company

Buyer

Inventory purchasing and stock distribution; P&L

responsibilities; budgeting and fiscal analysis;

advertising and merchandising programs; new stores

physical set-ups and existing store renovations;

customer service and problem resolving; personnel

hiring and supervision, negotiation skills; use of

computerized management systems and manual systems.

8/1979 - 2/1989 S. GRUMBACHER & York,PA

SON, The Bon Ton

Buyer; Asst Mgr, HR; ExecTrainee; Dept Mgr

Procurement and sales programs; Central China warehouse

operations; overseeing Corporate Bridal Registry

program; budgeting/sales projections for departments in

all branches; setting area corporate advertising

programs; supplier relations; anticipating market

trends; conducting product seminars. Direct P&L

responsibilities.

Taught sales training use of POS terminals and other

office equipment; wrote training booklets and aided in

policy changes. Created, taped, edited and distributed

training videos to the stores.

Trained for store management, corporate management and

buying. Including P&L requirements, store operation

functions, credit department, accounting, receiving and

distribution, advertising, merchandising, and personnel

management.

Management of departments including meeting sales

projections, maintaining adequate stock levels and

reordering stock through buyers, merchandising areas,

reviewing area personnel, attending all meetings at

corporate offices pertaining to my area, implementing

and/or upholding corporate directives.

SKILLS DETAIL:

Skill Skill Level Last Used/

Experience

Word-processing (Word) Intermediate Currently

used

10 years

Spreadsheets (Excel) Intermediate Currently

used

7 years

presentations Beginner Currently

(Publisher and used

PowerPoint) 5 years

accounting packages Beginner Currently

(such as MAS90 and MYOB used

4 years

network maintenance Beginner Currently

(FoxPro and WindowsNT used

4 years

Negotiating and sales Intermediate Currently

skills used

12 years

HR - hiring, Intermediate Currently

orientation, training, used

benefits admin 6 years

budget forecasting, Expert Currently

generation and analysis used

20 years

accounting and fiscal Expert Currently

management/analysis; used

P&L 20 years

short-long term Expert Currently

strategic used

planning;concept models 20 years

REFERENCES: Reference Name: Jonelle Anderson

Reference Company: Lancaster County Human Relations

Commission

Reference Title: Assistant Director

Phone:

Type:

Reference Name: Darlene Rush

Reference Company: Lancaster County Human Relations

Commission

Reference Title: Administrative Assistant

Phone:

Email

Reference Name: Adrian Garcia

Reference Company: Lancaster County Human Relations

Commission

Reference Title: Intake Officer

Phone:

Email:

Type:

ADDITIONAL Seminars in Non-Profit Management and Personnel

INFORMATION: Management - 1997-present Computer skills - Windows,

Word, Excel, Publisher, SPSS * BRADLEY SCHOOL OF ART --

1992, 1991 art courses * PFALTZGRAFF -- 1991, 1990

Attended various self-enhancement workshops and

seminars. * YORK COLLEGE OF PA -- 1989 Basic Accounting

class, grade B YORK AREA -- 1984, 1985 Speaker at

women's clubs, York College, and Elizabethtown College

Taught time management classes, spoke about retailing

as a career choice.* GRUMBACHER & SON -- 1984, 1985

Taught management skills workshops, sales training and

product seminars

Contact this candidate