Erica Archer

**** * ****** ****

Hereford, Arizona 85615

520-***-****

abmh90@r.postjobfree.com

Career Profile

Strong interpersonal and organizational skills with a keen ability to multitask a variety of challenges and

responsibilities.

Skills and Proficiencies

• MS Word

• MS Excel

• Planning and Scheduling

• Written Communication

• Customer Service

• Interdepartmental Coordination

• Internet Research

• Telephone Reception

• Ability to communicate effectively

• Excellent interpersonal skills, office etiquette and phone manners

• Ability to follow oral and written instructions

• 65 wpm Typing Speed

• Strong organization and analytical skills

• Ability to work well either alone or as part of a team

Duties and Accomplishments

• Handles calls and promptly forwards them to appropriate person.

• Responsible for scheduling meetings, loan closings, ordering appraisals and titles and clearing

title reports.

• Compose and distribute inter-departmental memorandums (e-mail, documentary and voice)

ensuring timely delivery and receipt of important information while at the time maintaining

confidentiality.

• Handled cash box, bank runs and post office mail runs.

• Organize and sort mail distribution.

• Handle phone inquiries as well as walk-in traffic with problem resolution, account reconciliation,

and maintenance of customer relationships.

• Ability to conduct research, compile data and prepare documentation.

• Experience in all areas of Elementary Education to include: managing assignments, coordinating

all activities, providing feedback to upper educational management and using Microsoft products

to enhance work activities.

• Utilized multiple teaching methods that included visual, tactical, and auditory materials to

reinforce or simplify complex concepts.

• Outstanding Teacher Education Division Student of The Year 2010, University of Arizona South

Employment History

1. Student Teacher (Intern)--Professional Development in Education

Sierra Vista and Tombstone Public Schools, Arizona 11/09-05/10

2. Teacher's Assistant--Professional Development in Education

Sierra Vista Public Schools, Arizona 08/05-11/09

3. Loan Officer

Conseco Mortgage/Aegis Lending, Tucson, Arizona 02/02-01/03

4. Account Executive / Customer Service Representative

Beneficial Finance, Tucson, Arizona 01/96-02/02

Education

Bachelor of Science in Elementary Education, 05/10

University of Arizona South, Sierra Vista, Arizona 85635

Summa Cum Laude (4.0 GPA)

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