Support Medical

Tremekia Funches

*** ******** **** ***********, ** 601-***-**** ************@*****.***

Targeting Position within EMR/HMR Consulting Career Field

Obtain a position as a consultant within your company. Seeking a contract

preferably; however, options are open for permanent position with certification.

Quickly learn and master new technology; equally successful in both team and

self-directed settings; and proficient in a range of computer systems.

Experienced Go-live and Training Support with Epic Credential.

Education

Community College of Air Force – Knowledge Operation Manager

Pearl River Community College- Licensed Practical Nurse

Concurrent Employment with College Studies:

LPN at Hattiesburg Clinic (2012): Provide direct care to patients during office

visit. Assisted with collecting vital signs, surgical procedures, injections, and medication

administration. Documented required information in EMR.

Computer skilled in managing heavy daily patient volume including telephone

triage, appointment scheduling, and patient referral. Proficient in all

documentation/record maintenance/paperwork to ensure accuracy and patient

confidentiality.

Train-the-Trainer teaching courses consisted of educational theory, adult

education principles, and the development of behavioral objectives with performance

indicators.

Assisted with the Implementation of Epic during the Go-Live process.

Epic Credential

Technology Summary

Epic: Ambulatory, Inpatient, ClinDoc, CPOE, Stork, Cadence, Prelude

McKesson: Horizon, Clinical Solutions

Cerner: Powerchart, PowerOrders, CareNet, PowerNotes

IC Chart

Experience

• Functioned in the role of a clinical implementation trainer/IT support initiating an EMR.

• Taking a proactive approach, answered functionality and workflow questions from nurses,

physicians, and other health care staff, on the integration of the software to facilitate their daily

workflow needs.

• Conducted rounds on the clinical floors during the post implementation phases of Epic.

• Analyzed the staff's abilities to use the software, and resolving existing problems.

• Analyzed and identified end-user training needs and clinical workflow issues, providing

feedback to the Epic Project Team.

• Consulted and worked collaboratively with the Epic Project Team, offering solutions to

application issues, and jointly resolving technical and clinical issues.

• Maintained a detailed understanding of several EMRs functionality, and independently applied

that knowledge to clinical workflow situations.

• Demonstrated the ability to think critically, identify and resolve problems, and communicate

effectively with a wide variety of end users, with varying levels of skill.

• Worked directly and on-call with physicians and assisted with the development of their

personal order sets and the use of the electronic medical record.

• Provided on-site implementation. Assist with the transitioning from paper healthcare to Cerner

in variety modules.

• Worked and collaborated with Cerner client subject matter experts in preparation for pre and

post Go-Live.

• Escalated EMR insures and enhancements as needed and maintained a rapor with end users.

South Georgia Medical Center, Atlanta, GA (Apr 07) Ensure successful operation of

applications including education and end-user support with McKesson. Assist staff in developing

job satisfaction in adjusting to new system.

Sisters of Mercy, Springfield, MO (Oct08-Jan09) Train physicians, super users, and end users

in Epic Care Clinical Documentation in classroom and one-on-one.

Epic Implementation/Support at Stanford Hospitals and Clinics (Apr 09 to Aug09) Provided

Go-Live support to physicians and clinical staff in Medical Specialties.

Grady Memorial Hospital, Atlanta, GA (Oct09-Jan10) Provide end user assistance to nurses

and physicians on the floor during rotations during implementation process.

Citrus Memorial Health System, Inverness, FL (Feb10) Provide direct end user support to both

nurses and physicians in Paragon. Also provided front end support for CPOE. Facilitate ease of

transitioning and support for staff.

Magruder Hospital, Ottawa County, OH (Apr 10-May10) Assist end users with immediate

problems during the Cerner Go-Live. Support staff in all areas when extra assistance was needed.

End users effectively transitioned which increased the acceptance of the implementation.

North Sunflower Medical Center, Sunflower, MS (Jun10) Immediate and effective Go-Live

Support to all end users.

Cedars-Sinai Hospital, Los Angeles, CA Epic EMR Go-live Support Trainer, (Oct10 to Nov10)

David L. Smyth Wound Center, Stuart, FL (Dec11-Jan12) Go-Live on 1/2/2012 One-on-one

support was delivered along with group instructions and scenarios at go-live to end users in

ambulatory and wound care setting.

University Health Care System, Augusta, GA (Nov12- Dec12) Go-Live Support

Provide ATE support for end users in the Clin Doc, Ambulatory, and Radiant applications.

Work with the nursing staff as well as physicians. Mostly provided MD one-on-one assist and

worked Team Lead for several departments.

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