RAM PRABHAKAR Phone: 248-***-****
**** ********* ***** ******: 248-***-****
Troy, MI 48083 abmgzk@r.postjobfree.com
TECHNOLOGY SERVICES EXECUTIVE – MANUFACTURING
Business-Technology Alignment New Business Creation Global Execution
Automotive, Aerospace, Electronics, Industrial, Energy, Life Sciences
Client and Business focused Information Technology (IT) and Manufacturing Industry executive. Trusted
advisor with a proven record of growing market-share and improving business performance. Recognized
as a global expert in Manufacturing IT and operational systems. Thrives in a collaborative operating
model and operates with a high energy level to help accelerate business objectives, gain
competitive advantage, and maximize the business value of M&A integration.
CORE COMPETENCIES
S
Account Mgt/ Growth Client Relationships Consultative Selling
Strategy Development/ Execution New Business Development IT/Business Process Outsourcing
Turnaround Troubled M&A/ Post Merger Manufacturing/ Supply Chain/
Relationships Integration Product Lifecycle Mgt.
PROFESSIONAL EXPERIENCE
Hewlett-Packard – Enterprise Services 2008-2010
VICE PRESIDENT & INDUSTRY EXECUTIVE
Accelerated global revenue growth through manufacturing go-to-market strategy, solutions, and client
engagements (services included consulting, applications, IT and Business Process Outsourcing).
Achieved #1 position for IT services and gained market share (influenced over $4B in services
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revenue across several hundreds of clients) including double-digit profit improvement.
Improved client satisfaction, innovation scores, sales win rates, and pull-through revenue for HP
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products/ services by accelerating integration effort (go-to-market model, portfolio rationalization,
bundled solutions, client targeting).
o Positioned with major Japanese automaker to be included in the bid process ultimately
winning business worth in excess of $200M (dislodged incumbent, mitigated transition risk,
multi-vendor governance model, industry differentiation).
o Created a strategy that helped win $50M deal with a major European OEM (with potential to
grow $200M in 2 years) and helped accelerate client’s goal for consistency across global
plants.
Managed a portfolio of innovative solutions around Green IT, PLM, Manufacturing Operations Mgt
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(MOM/MES), Supply Chain, CRM-Warranty, ERP, environment recyclable regulatory conformance.
o Identified market opportunity, and built a case for a Supply Chain Visibility solution for an
estimated new revenue potential of $150M over 3 years. Out of 32 business cases submitted,
this was one of the two approved for corporate investment.
o Positioned industry differentiation and leadership for SAP add-on solutions in areas of supply
chain, warehouse mgt, regulatory conformance, warranty management, maintenance mgt.
This resulted in winning over 20 global deals each ranging in value from $1-20 million. This
included major Indian and Chinese companies.
EDS – Global Manufacturing Industry 2003-2007
Phone: 248-***-**** RAM PRABHAKAR – Page C
VICE PRESIDENT & CLIENT INDUSTRY EXECUTIVE
Delivered results for revenue growth, profitability, and sales pipeline through industry strategy, thought-
leadership activities, demand creation, sales support, innovative solutions, and client relationships.
Developed and executed industry specific go-to-market strategies including M&A, solution alliances
(PLM vendors, MES/MOM vendors, SAP, Oracle, Microsoft), analysts relationship, industry and
market positioning; Achieved growth of new logo clients and revenues across North America, EMEA,
and Asia-Pacific regions.
Influenced several strategic deals (ranging from $10M-$1B+) through industry differentiation and in
new industry segments such as steel producers, construction etc. (Arvin Meritor, Affinia, Eaton,
Magna, GM, Toyota, Hitachi, U.S Steel, Arcelor-Mittal, AGCO, Daimler, Volvo Truck).
Helped turn-around a troubled relationship and prevent losing a $100M+ account, won a $20M
warranty-BPO contract, and achieved several new logo wins. Recognized for creativity, excellence in
execution, eliminating organizational boundaries, and building trusted advisory relationships.
Thought-leadership activities around integrated Manufacturing Enterprise (iME) best practices
framework has gained industry attention and created a differentiator in winning several deals.
Validated this concept through personal interviews with several global CIOs (Nissan, GM, Xerox,
Rolls-Royce). Led the creation of SAP-iME mapping to provide objective assessment and solution
recommendation to clients.
Leveraged participation as a keynote speaker and panel member at executive events around the world
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to grow sales pipeline and cultivate new relationships.
o International: Mexico-Innovation Forum for CEO/CFO, Sweden-CxO Forum, India-CxO
Forum for Automotive Executives, and Chinese Society of Metals.
o United States: National Mfg Week, IMPAX Congress, Global Automotive Supplier Executive
Forum, Convergence Forum, Supply Chain Council, Gartner, and ARC Advisory Forums
EDS – Solutions Consulting 1999-2003
DIRECTOR - E-BUSINESS STRATEGY, BUSINESS TRANSFORMATION SERVICES,
ENGINEERING & MANUFACTURING SERVICES
Led teams to identify and deliver solutions using innovative technologies to reduce costs,
improve customer loyalty and accelerate time-to-market. Led the creation and growth of high value-
added industry consulting practices.
Exceeded targets for pull-through revenue following mergers and acquisitions such as:
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o McDonnell Douglas (now Boeing) Systems Integration for Eng/Mfg services,
o A.T.Kearney for strategy and business consulting,
o UGS for Engineering Software and Product Lifecycle solutions
Selected by Senior Executives to lead a SWAT team to deliver innovative approaches and solutions to
improve win rates, margins, and innovation ratings,. Exceeded targets and resulted in the division
leading the corporation in these metrics and helped with improving overall margin.
Advised major corporations related to: aligning IT strategy with new and evolving business models,
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enterprise integration, agile enterprise transformation, engineering, and manufacturing automation.
o Credited with practical and executable business strategy and transformation plans including
architecture and solutions for multi-billion dollar clients in Asia-Pacific (SAIC, Reliance),
Europe (SKF, Rolls-Royce), and Americas region. Ability to couple global perspective with
the local nuances (client and country specific) has earned high satisfaction and business value
and resulted in follow-on implementation work. Some of these areas include: Design-
anywhere, Build-anywhere, Sell-anywhere strategy, Digital Maturity Assessment, integrated
manufacturing enterprise, maximizing value of ERP and IT investments, collaborative
solutions, real-time decision making for better results.
Phone: 248-***-**** RAM PRABHAKAR – Page C
EDS – Account Management, Engineering Services, Plant Automation Division 1985-1999
SOLUTION ARCHITECT, CHIEF TECHNOLOGIST, PROJECT MANAGER
Responsible for delivering and growing manufacturing services to global clients including delivery
quality, client satisfaction, project management, sales support and business development .
Achieved highest client satisfaction even while delivering projects for mission critical production
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areas using advanced state-of-the art technology. Achieved #1 Systems Integrator ranking.
o Elevated SEI/ CMM Level for process quality and leveraged for other delivery centers.
o Helped diversify in to new clients (from a large captive client base).
Created niche offerings in non-traditional IT areas (beyond the datacenter and back-office functions)
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that improved profitability for the company and helped grow new clients and services.
Chief architect/ Technical Leader for one of the largest automation projects involving five
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automotive assembly plants which was recognized as one of the most innovative project in the use of
IT. As the lead Systems Integrations Architect for several innovative plant-startups (Saturn,
Caterpillar, Fujitsu Semiconductor), delivered projects on-time and under budget.
Conceived, created, and managed an innovative Systems Integration Center/ Emerging Technology
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Center to introduce new technologies, ensure project quality, eliminate risk and disruption to
production operation, and validate the benefits of technology. This resulted in the differentiation and
leadership position in the industry for mission-critical plant floor services. Introduced technologies
such as middleware, distributed database, open systems, RFID, wireless, mobile devices ahead of
their time to give the client a competitive advantage.
Achieved high customer satisfaction and exceeded performance metrics as part of account management
team delivering mission critical IT services to General Motors operations. Selected to be part of a cross-
functional task force, and developed, implemented, delivered results through common systems strategy
across hundreds of globally dispersed engineering and production operational sites.
AUTOMOTIVE, ELECTRONICS MANUFACTURING COMPANIES
ENGINEERING/MANUFACTURING PROJECT LEADER
Engineering & Manufacturing Manager at a Federal Govt./ Dept. of Defense contract manufacturer
New Product Introduction/ Supplier Development/ Planning Engineer for automotive manufacturer
EDUCATION
M.S. Industrial Engineering,
Kansas State University, Manhattan, KS;
Additional Graduate courses in Electrical Engineering, Computer Science
University of Michigan, Ann Arbor, MI
B.S, Mechanical Engineering,
University of Madras, India;
REPRESENTATIVE TRAINING
Manufacturing Enterprise Leadership training (10-week), Engineering Systems Development program
(EDS developed 12-week intensive training camp)
Executive courses from University of Michigan
Phone: 248-***-**** RAM PRABHAKAR – Page C
TECHNICAL ADDENDUM
CERTIFICATIONS
Certified in Production and Inventory Management (CPIM) from the
American Production and Inventory Control Society (APICS)
Certified Manufacturing Engineer (CMfgE) from the
Society of Manufacturing Engineering (SME)
PROFESSIONAL ORGANIZATIONS
MESA International (A thought leadership organization focused on the Manufacturing industry) -
Board of Directors (1998-2001) and Chairman (2001-02)
Automotive Industry Action Group (AIAG)
Original Equipment Suppliers Association (OESA) – Member, China Strategy Council
RECENT SPEECHES AND PUBLICATIONS
(Accessible from the public domain.)
• Manufacturing In An Environment of Relentless Change (Point of View white paper on Trends, 2008)
• Full Speed Ahead! (Thought leadership/ POV article on integrated Manufacturing Enterprise in Synnovation
Magazine)
• “India: LeadingOffshoring Center or Upcoming Manufacturing Power?” (Global Automotive Executives, 2008)
• Microsoft PowerPoint - RFID-Sweden-April 11, 2005-EDS (Emerging Technology and Business value)
• Organizational Transformations in Response to Shifting Global Demands (Convergence Forum at SAE)
• http://www.umtri.umich.edu/divisionPage.php?pageID=285 (Transportation Research Institute on Sept21, 2009)
REPRESENTATIVE GLOBAL CLIENTS
ASIA-PACIFIC/ JAPAN - Singapore National Computer Board, Taiwan Semiconductor, Toyota,
Nissan, Isuzu, Suzuki; CHINA - SAIC, FAW, SGM, Chang-An, Futian Auto, AVIC (aerospace);
INDIA - Ashok Leyland, Bajaj Auto, Maruti, Reliance; KOREA-Hyundai-Kia, Daewoo
EUROPE - ABB, SKF, Volvo in Sweden; Deutz, Daimler, Eaton, Komatsu, VW in Germany; UK
based Rolls-Royce, ICI, Reuters.
LATIN AMERICA - Alfa Group, Dana, Nemak, Techint, Vitro
CANADA - CAMI, Hitachi Construction, Linamar, Magna, Stelco/U.S Steel
U.S - AGCO, American Axle, Affinia, Arvin-Meritor, Arcelor-Mittal, Boeing, Caterpillar, Coors,
Corning, Daimler Truck Group (Detroit Diesel, Thomas Built Buses, Freightliner), Delphi, Eaton,
Ford, Fujitsu, General Motors, International Paper, John Deere, Nissan, Northrop-Grumman, Philips
Semiconductor, StorageTek/Sun, Weyerhaeuser, U.S Steel, Xerox….
PRODUCT EXPERIENCE
ERP Systems Oracle Siemens UGS
SAP PLM Systems
Phone: 248-***-**** RAM PRABHAKAR – Page C
MES systems ABB Cisco
GE-F Proficy Invensys Dell
Apriso Platforms IBM
SAP-ME Microsoft HP