Customer Service Manager
Resume:
Lindsey M. Shives-Shirley
Florence SC 29501
abmgu5@r.postjobfree.com
OBJECTIVE
To learn new skills and obtain a starting position in a computer
related field.
SKILLS PROFILE
Knowledge of and experience with Cisco computer networking,
software and equipment
Excellent communication skills
Good filing and organizational skills
Proficient experience with Microsoft Office Suite
CPR and First Aid Certified
Good customer-relations background
EMPLOYMENT HISTORY
Bartender/Server November
2008-present
Ruby Tuesday, Florence SC
Attend to customer's needs during their dining
experience
Light housekeeping
Experience with Micros Computer System
Answering phones calls and taking orders per
customers needs July 2008-May
2009
Work Study
Florence-Darlington Technical College, Florence SC
Database entry pertaining to college website information
Successfully complete all jobs by time requested
Learning new skills in the computer programming field
Experience is using copier, fax, telephone, and email
Experience in using Microsoft Office Suite
Experience is using Dreamweaver, and Fireworks Software
Experience with Internet Accessibility using Magpie Software
Customer Service Representative June
2008-September
2008
Freedom Tattoo, Florence SC
Excellent Organizational Skills
Assist Customers with all needs, including setting appointments
on the telephone
Experience in using copier, telephone, and Microsoft Office Suite
Light house work (e.g. sweeping, moping, dusting)
Help assist manager in the upkeep and monitoring of all DHEC
regulations
Attend all yearly DHEC regulatory classes (e.g. First Aid, Adult
CPR, and Bloodborne Pathogens)
Customer Service Representative April
2007-April
2008
Imperial Ink Tattoo Studio, Florence SC
Excellent Organizational Skills
Performed nightly accounting and deposit drop
Assist Customers with all needs, including setting
appointments on the telephone
Experience in using copier, telephone, and
Microsoft Office Suite
Light house work (e.g. sweeping, moping, dusting)
Help assist manager in the upkeep and monitoring
of all DHEC regulations
Attend all yearly DHEC regulatory classes (e.g.
First Aid, Adult CPR, and Bloodborne Pathogens)
EDUCATION
Graduate August
2006-May 2009
Florence-Darlington Technical College, Florence SC
Telecommunications Systems Management-Computer Technology 09'
GPA 3.1
Recipient of Tech Stars Scholarship
Work Study in the Web Services Department
Certificates and Letters (Click Hyperlinks)
CCNA 1
CCNA 1 Letter
CCNA 2
CCNA 3
CCNA 4
CPT_257
IST_257
IST_291
REFERENCES
Furnished Upon Request.
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