Project Manager Management

MYRA L. EHRMAN, BA, BS, MScN

abmgte@r.postjobfree.com

*** ***** ****** ********* : 416-***-****

Toronto, ON M8V 3A7 Cell : 416-***-****

Summary of Qualifications

An accomplished Senior Project Manager who leverages strong project

management and healthcare informatics skills with proven leadership and

technical skills. Delivers short and long-term projects on schedule by

effectively coordinating resources and project tasks. Meets PMP experience

requirements and expect certification by early fall, 2010. Highly

motivated and results oriented with extensive experience in clinical,

administrative, and business operational systems and educational training

programs. Recognized for achievements in:

. Project Management

. Product Management

. Vendor Management

. Conflict Management

. Performance Analyses

. Feasibility Analyses

. Systems Implementation

& Integration

. Facilitation Skills

. Process Improvements

. Team Building

. Conceptual Skills

. Problem Solving

. Service Support

. Service Delivery

Professional Experience

Baycrest Centre for Geriatric Care 2001-2010

Project Manager, Informatics Team, eHealth Program

Provided inspired project management for specific department and centre-

wide projects, the majority of which were based on either the organization-

wide clinical and business integrated, proprietary information system

(MEDITECH MAGIC), or on other software applications utilizing client-server

technologies.

. Worked closely with clinicians to identify opportunities for improvements

in clinical information management, enhancing systems' functionality and

workflow.

. Implemented new processes, information systems, upgrades, and

enhancements for a variety of software products, resulting in improved

usability, efficiency, data interpretation, and end user satisfaction.

. Handled administrative oversight for implementation of a comprehensive

electronic health record (EHR), and supervised an integrated project team

of 5 informatics and 12 seconded clinical staff, and 3 consultants.

. Controlled resource utilization on major projects, resulting in capital

cost savings of several thousand dollars from the multi-million dollar

budget for the EHR, as well as from the budget for a major release

upgrade.

. Trained all levels of users on system functionality and provided higher

level customer support during and post implementation, both in person and

on call (customers included 30 staff physicians, medical residents in

training, and more than 300 nursing, allied health, and administrative

support staff and students).

. Organized and monitored project teams ranging from corporate-wide

executive steering committees to small working groups, while applying

well-known project management frameworks and documentation.

. Developed and researched feasibility studies, business cases, cost

justifications, and other benefit analyses, related to information

systems, resulting in Go or No Go decisions.

. Coordinated all aspects of the system development life cycle, from user

requirement collection and project charter build through to final

evaluation, successfully managing multiple projects simultaneously.

. Improved enterprise-wide Project Management Office visibility and

standards by utilizing and enhancing policies, methodologies and

templates to efficiently organize projects.

. Mentored and supported less experienced project managers and leads by

demonstrating the use of policies, methodologies and templates in order

to successfully manage their projects.

. Liaised regularly with more than 12 vendors for the procurement and

maintenance of services, coordination of implementation activities, and

ongoing support, fostering long-term professional relationships.

. Collaborated with consultants to enhance or develop new custom reports by

outlining specifications, quality assurance testing, and providing

feedback in an iterative manner until user sign off achieved.

. Planned and administered informatics team change management processes,

issues and stakeholder communications resulting in more than 600 design

and output improvements for customers.

.

Toronto Rehabilitation Institute

2001

MIS Consultant (Short-term Contract)

. Developed a new application review framework to identify problematic

issues and make recommendations regarding possible solutions.

. Assumed high level project management responsibilities for hospital-wide

(5 sites) workload measurement implementation across all disciplines.

. Liaised with software vendor on development and tailoring of a new

application for data collection and oversaw development of training

package.

. Developed detailed and high level MS Project plans for implementation in

allied health disciplines.

PriceWaterhouseCoopers 1997-2000

Principal Consultant

. Functioned as System Analyst for a large (more than 30 physicians) free-

standing Physician Clinic feasibility study and vendor selection. The

scope of the project included replacing applications for patient

registration and scheduling, billing, accounts receivable, and creating a

new electronic health record. Provided research on vendors and

coordinated demonstrations, which led to the successful selection of a

vendor and subsequent implementation.

. Directed a team of clinical and information services staff for both a

teaching hospital and a northern Ontario merged hospital. The team

provided project assessment, planning, and initial implementation support

for a large client-server based clinical information system (precursor to

Eclipsys Sunrise Clinical Manager which included a clinical data

repository, order entry, results review, and documentation in an

electronic health record.

Chcl Comprehensive Healthcare Consultants Ltd. 1986-1996

Implementation Specialist

. Led more than 50 Canadian and U.S. hospitals and community-based

institutions to plan, develop, and implement productivity measurement

systems. Developed new workload and statistical applications compliant

with Canadian MIS Guidelines (now Standards), for all patient care areas.

. Implemented a modular-based software package in 30 sites while

functioning as a workload measurement specialist. Provided installation,

training, and support services for multiple applications.

Roles prior to 1986 included head nurse, psychiatry; nursing coordinator;

and staff nurse.

Education and Professional Development

Degree Programs

Information Management and Analysis - graduate level internet-based course,

University of Victoria, School of Health Informatics; Principles of

Information Management and Computer Science: Intro to Computers and

Computing - Continuing Education Courses, Ryerson University

M.Sc.N., Nursing, University of Toronto

B.S., Nursing, University of Rochester

B.A., Philosophy, University of Rochester

Project Management: Iatric Systems Web-Based Seminars on Project

Management; Bates Project Management; Programme and Project Management;

Goal Directed Project Management;

Systems Delivery Implementation

MEDITECH (MAGIC platform) - ADM, MRI, CWS, NUR, PCI modules

Integrated Process Engineering, Contingency Planning

Professional Memberships

Canadian Organization for the Advancement of Computers in Healthcare

(COACH), College of Nurses of Ontario (CNO), Health Information Management

Systems Society (HIMSS), Medical Users Software, Exchange (MUSE), Project

Management Institute (PMI)

MYRA L. EHRMAN, BA, BS, MScN

abmgte@r.postjobfree.com

220 Sixth Street Residence : 416-***-****

Toronto, ON M8V 3A7 Cell : 416-***-****

Presentations

. "Launching and Printing of Critical Information Report", MIGHTY MUSE

Eastern Canada 2009, Conference, October 9, 2009. Co-presenter on a

session describing Baycrest's experience pulling together Critical

Information in an easy to launch and print format from within

MEDITECH.

. "Going Live at Baycrest - Part 1, From EHR Planning to Rollout", MUSE

Eastern Canada 2006 Conference, October 19, 2006, Richmond Hill,

Ontario, and TEPR '06 (Towards the Electronic Patient Record)

Conference, hosted by The Medical Records Institute, May 24, 2006,

Baltimore, Maryland. This concurrent session described how Baycrest

went live with its first chronic care hospital and nursing home units

in June, 2004 and completed implementation of all in and out-patient

areas by September, 2006. Topics covered included the successes and

challenges of the analysis, planning, design, and implementation,

including post-implementation realities and lessons learned.

. "Implementing Standardized Language within Online Documentation: Being

BOLD!", invited poster presentation for the first Canadian Nursing

Informatics Association conference, September 14-16, 2005, Toronto,

Ontario, and one hour presentation for the Southern Ontario Nursing

Informatics Group, October 22, 2004, Toronto, Ontario. The poster and

the presentation each focused on selection of a standardized

nomenclature and use of this nomenclature in an online documentation

implementation under way at Baycrest.

. "Standardized Language for Long-Term Care: The Omaha System Story",

20 minute Power Point, with an accompanying studio-produced

professional voice-over. HIMSS 2004 Annual Conference, held in

Orlando, Florida, from February 22-26, 2004. This electronic poster

was available to be viewed throughout the duration of the conference.

Contact this candidate