Charles E. Cerny

**** ****** **.

Rockford, Ill *1103

815-***-****

Experience

January / 2010

May / 2010 Ace Hardware Corp.

Oak Brook, Ill

Sr. Computer Operator in a Z10 IBM OS/MVS/JES2

mainframe

environment. Responsibilities include:

managing job scheduler,

correcting JCL problems, users requests to

restart or submit job

data, documentation of work related

problems, tape

and printer related help, etc. Applications

used: TSO/CA7/ HMC/

Global Network/Omegamon. Also additional

training with AS400,

TWS, and SAP systems. Tracking problems and

running batch schedules.

Excellent customer service skills working

with all levels

of professionals.

March / 2000 HSBC Financial Corp.

January/2010 Mettawa Illinois

Sr. Computer Operator in a Z10 IBM

OS/MVS/JES2 mainframe

environment. Experience monitoring 28

different mainframe

computer systems both domestic and

international. Specific work

responsibilities include: managing job

scheduler, system performance,

IPL's, users requests for database and

online region manipulation,

correcting JCL problems, users requests to

restart or submit job

data, documentation of work related

problems, disaster recovery

help, job site changes, upgrades to system

performance, tape

and printer related help, etc. Applications

used: TSO/CICS/CA7/

IMS/DB2/VTAM. Hardware: HMC/Tape Silo/Tape

Floor/IBM 3800/

Global Network/Omegamon/PEM/Tandem. Also

additional training

with Control-M and AS400 systems. Tracking

problems and

running batch schedules.

Additional skills of supervisory and call

center activity.

Excellent customer service skills and

training with this position.

March / 1997 Kemper Financial Insurance Company

March / 2000 Long Grove, Illinois

Sr. Computer Operator in an IBM

390/OS/MVS/JES2 mainframe

environment. Main job responsibility was

monitoring job batch

activity. Correcting JCL problems and

working with users to

restart and submit failed job work. Maintain

good job performance

to avoid possible deadline service level

agreements. Applications

used included: ESP/TSO/CICS/JCL.. Handled

IPL's, tape or

printers, ran backups and reorganizations,

wrote documentation,

and assisted users.

June 1995 National Association of Independent Insurers

February 1997 Des Plaines, Illinois

Computer Operator of an IBM OS/MVS/JES2

mainframe environment.

main responsibility was to monitor batch

schedules, run backups,

assist users, distribute reports, balance

computer print sheets, document

computer related problems, maintain job

schedules and performance

to insure on time schedules. Used

TSO/CICS/DB2/IMS/VTAM

Education

March 2000 - Many job related courses within the company on computer

system

updates, JCL, system monitoring devices, and

others that rewarded

certificates.

1991 Attended Loyola University - Chicago

1989 Attended Roosevelt University - Chicago

1985 Attended Wright Jr College - Chicago

References Only upon request

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