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Customer Service Manager

Location:
Troy, AL, 36079
Posted:
July 03, 2010

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Resume:

Stace Renea Blair

**** ********* ***, ****, ** **079

Home: 334-***-**** Cellular: 334-***-****

Email:**********@*****.***

CORPORATE FINANCE ( ACCOUNTING ( BANKING

Nine years of professional accounting experience, three years of accounting

experience in the non-profit sector, as well as six years of professional

experience in retail and mortgage banking industries

OBJECTIVE:

To obtain a professional position that will allow me to utilize my

experience, education, knowledge, skills, and abilities while assisting a

Corporation in achieving its objectives

SUMMARY OF QUALIFICATIONS:

. Master of Business Administration (MBA) - Troy State University

Montgomery (December 14, 2004)

. Bachelor of Science in Business Administration (BS), Accounting - Troy

State University (June 5, 1998)

. Software Skills: Microsoft Excel, Word, Access, SAP, Great Plain, AS400,

Lawson, iMIS, Trux, Kronos and HRIS

. Additional Skills: Time Management, Analytical, Detail Oriented,

Customer Service

PROFESSIONAL EXPERIENCE:

Hanil USA (Tallassee, AL)

Position: HR Generalist (Interim)

04/2010 - 07/2010

. Managed workers compensation claims to determine the nature of liability

and assigned health care providers for employees

. Provided interpretation and guidance of company policies and procedures

. Managed hiring to meet production needs

. Coordinated, and conducted safety training to reduce OSHA recordable

injuries

. Conducted and reported accident investigations

. Facilitated resolutions for employee grievances, complaints and

terminations

. Managed and tracked absenteeism of employees

. Conducted orientation for new employees

. Processed payroll for hourly and salaried employees on a weekly basis

. Worked with operations manager to conduct safety audit to bring company

into compliance with TS16949 regulations

. As needed/assigned, performed other tasks and responsibilities

ALLIED WASTE INDUSTRIES (Montgomery, AL)

Position: Divisional Accountant 04/2009

- 02/2010

. Gathered and provided information to support regulatory audits

. Monitored capital expenditures, prepared Capital Expenditure Requests,

and reported capital expenditures compliant with capital budgets to

division management

. Assisted with variance analysis reports as required by management

. Reconciled balance sheet accounts in accordance with company policy

and GAAP

. Compiled and analyzed financial information to prepare journal entries

and documented business transactions for month end close

. Gathered and provided information to support for SOX testing for the

division and performed SOX reviews for other divisions within the area

. Filed government regulatory reports for environmental management

. Assisted in the hiring process of accounting staff

. Supervised the accounting department, staff of 3 (A/P clerk, A/R clerk

and Collections clerk)

. As needed/assigned, performed other tasks and responsibilities

THE KELLEN COMPANY (Atlanta, GA)

Position: Corporate Accounting Manager

04/2007 - 04/2009

. Responsible for the accounting and financial analysis of various

strategic business units (SBUs) - Creative, Interactive and Meetings

departments

. Worked with the respective SBU teams to develop and execute a sound

business and financial plan to achieve revenue and profit targets monthly

. Prepared complete, accurate and timely financial information and reports

with analysis and interpretation for the SBUs, Controller and CFO

. Assisted in the company's annual budgeting process

. Assigned new accounts to the General Ledger as needed for both

Corporate and Association chart of accounts

. Maintained fixed assets system (FAS)

. Reconciled balance sheet accounts in accordance with company policy

and GAAP

. Gathered and provided information to support external audits

. Assisted with year end close and consolidated financial statement

preparation

. Prepared variance analysis reports as required by management

. Compiled and analyzed financial information and prepared journal entries

and accruals for month end close

. Supervised the Accounts Receivable Department, staff of 4

. Assisted in setting up a database for new client

. As needed/assigned, performed other tasks and responsibilities

Position: Staff Controller 05/2006

- 04/2007

Managed non-profit client's cash flow and investments.

. Assisted in the establishment and maintenance of financial policies,

procedures and controls consistent with the company's standards of best

practices for the clients

. Prepared complete, accurate, and timely financial statements and reports

with analysis and interpretation

. Assisted in the association's budgeting process

. Assisted in the Corporate month end close process

. Gathered and provided information to support external audits

. Compiled and analyzed financial information and prepared journal entries

and accruals for month end close

FRESENIUS MEDICAL CARE (Atlanta, GA)

Position: Staff Accountant 04/2005

- 05/2006

. Compiled and analyzed financial information and prepared journal entries

and accruals for month end close

. Prepared variance analysis of revenue and expenses and prepared adjusting

entries based on reports monthly

. Prepared real and personal property tax returns for over 30 dialysis

facilities in the South Carolina, Georgia, West Virginia and Kentucky

areas

. Prepared A/P vouchers to pay vendors

. Reconciled balance sheet accounts according to company policy and GAAP

. Computed and booked Cost of Goods Sold of drug inventories for over 30

facilities within the Georgia business area

. Assisted with special projects

REGIONS CORPORATION (Montgomery, AL)

Position: Accounting Specialist II

09/2000 - 11/2004

. Audited FHA and VA loans for accuracy and prepared requests for

reimbursement to Governmental agencies based on audited information

. Processed payoffs for clearing delinquencies on foreclosed accounts

. Allocated funds received for cash blotters (deposit)

. Reviewed wires for accuracy

. Reduced foreclosure losses by billing and filing supplemental claims with

businesses for payment

. Processed loss analysis, write offs and journal entries on foreclosed

mortgage accounts

. Processed credit corrections on loans that had discrepancies pertaining

to customer credit information

. Expensed any remaining unpaid foreclosed loan balances to clear loans off

the company's books

. Recommended modification programs and mortgage products to customers that

may have qualified for such needs



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