Manager Sales

WILLIAM R. TETRO ** Coventry at Waterford ? York, PA 17402

*******@***.*** Cell: 573-***-****

SENIOR OPERATIONS MANAGEMENT

Over 20 years of diversified industry General Management experience leading

business development, global sourcing, new technology manufacturing start-

up, private equity acquisitions integration, value stream improvement,

business model change and successful small to mid-sized business turn-

around.

Areas of expertise include:

Strategic Planning & Execution Lean Transformation Culture Change

International Contract Manufacturing P&L Responsibility

Lean/TPM Team Building

Start-Ups & Turnarounds Sales Channel Management TQM/ISO Quality

Systems

SYNOPSIS OF PROFESSIONAL EXPERIENCE

General Dynamics, C4 Systems, Inc.

2009 - 2010

Director of Operations - Integrated Defense Systems, LLC, Glen Rock, PA.

Senior operations executive for a $45 million, 135 employee, RF power

amplifier business serving the defense sector. Challenged to alter the

culture implementing continuous process improvement, establish critical

metrics, accelerate manufacturing, enhance planning and materials

control, reduce inventory and outstanding RMAs, and increase First Pass

Yield and Order Fulfillment.

? Established Voice of the Customer Pull Scheduling with backwards

flow planning in first two weeks.

? Set Order Fulfillment and First Pass Yield metrics in one month.

Increased Order Fulfillment from 39% to 85% and First Pass Yield

from 33% to 80% on five new products in five months.

? Led process that reduced inventory by 16% in six weeks and initiated

cycle counting to improve accuracy.

? Streamlined warehouse layout to enhance flow and accuracy within

four months.

? Reduced RMA backlog by 46%.

Consultant - WRT Associates, Jefferson City, MO

2007 - 2009

Refined client business models, strategic growth objectives and execution

plans. Analyzed value streams to improve processes and metrics to achieve

& sustain gains made in order fulfillment, quality & cycle time at lower

cost & working capital investment as a sales growth strategy.

AMF, Bland, MO 1996 - 2007

President - AMF Billiards & Games, Inc., Bland, MO (2005-07)

General Manager - AMF Billiards & Games, Bland, MO (1996-05)

Senior executive with full P&L responsibility & authority for a $14

million, 135 employee, branded consumer durable goods business selling

via specialty retail, distribution & e-commerce. Challenged to turn-

around the business in 1996. Grew the division using TPM, Six-Sigma &

LEAN while AMF Bowling was acquired, reorganized under Chapter 11, and

then acquired again.

? Combined TPM, TQM, ISO 9000 & Six-Sigma principles to improve

quality & customer satisfaction. TPM & Six-Sigma reduced pack errors

from 25,000 ppm to less than 500 ppm.

? Grew sales 35% by: Implementing the Colfax version of LEAN (Kaikaku,

Strategic Planning, Policy Deployment, 5S, Visual Management, &

Kaizen). Changed from "make to stock" to a low to medium volume/high

mix "make to order" manufacturer. Doubled products offered. Reduced

average order cycle time from 25 to 9 days, inventory by 35% and the

facilities footprint by 30%. Improved order fulfillment from 52% to

93% with reduced set lead times.

? Awarded the AMF President's Pin as best business unit in 1998

? Self-financed $1.9 million in two years through cost and working

capital expense reduction to consolidate facilities and streamline

operations. Product manufacturing travel distance was reduced from

an average of ten miles to less than half a mile.

? Led the division through private equity acquisition. Transitioned

from strictly manufacturing to an importer/manufacturer. Evaluated

Latin American and Far East sourcing. Visited suppliers in Malaysia,

Vietnam and China. Qualified and negotiated supply agreements with

four Chinese companies and launched newly designed custom products

with two in one year.

WILLIAM R. TETRO 45 Coventry at Waterford ? York, PA 17402

*******@***.*** Cell: 573-***-****

SYNOPSIS OF PROFESSIONAL EXPERIENCE CONTINUED

AMF, Richmond, VA 1993 - 1996

Director of Operations - Automatic Scoring & Modernization Division, AMF

Bowling, Inc.

Senior operations executive responsible for manufacturing and quality

functions in a 75 employee, $80 million business selling electronic

bowling scoring equipment systems, synthetic lanes and lane bumpers

worldwide. Challenged to reduce cost, develop then implement a quality

system and improve inventory control and order fulfillment.

? Achieved $2 million of cost reduction using contract PCBA & metal

assembly suppliers.

? First bowling business to achieve ISO 9001 Certification.

? Increased inventory accuracy from 80% to 90%.

? Improved order fulfillment from 60% to 96%.

ACSYS, INC. 1988 - 1993

Operations Manager - Research Triangle Park, NC

Transitioned new technology product from a RD&E center into start-up

manufacturing operations of a $3.5 million, 35 employee, electro-optics

Local Area Networking business using TQM, ISO 9000 and contract PCBA

manufacturing. Began as Siecor Electro-Optic Products. Was acquired by

DuPont and then AMP during my tenure.

? Passed British Telecom quality audit.

? Achieved 14% average cost reduction per

year.

? Established worldwide next day spares program.

SIECOR CORPORATION, Hickory, NC / Brownwood, TX / Rocky Mount, NC 1982 -

1988

General Supervisor, Materials - Hickory (1986-88) Managed the supply

chain functions of a 24x7 $120 million, 450 employee fiber optics Telecom

cable plant.

Planner - Specialty Cable - Hickory (1985-86) Transferred technology & new

product from Siemens RD&E in Munich to two U.S. fiber optic cable plants.

Quality & Product Design Manager - Brownwood (1984-85) Managed a 24x7

Total Quality Department & Product Design Department in a $100 million, 500

plus employee copper telephony cable plant.

Raw Material & Product Design Engineer - Rocky Mount (1982-84) Qualified

new materials, streamlined processes, designed and provided new product

cost quotes in a $20 million make to order traveling elevator control cable

plant.

EDUCATION / MILITARY

U.S. MILITARY ACADEMY, West Point, NY B.S. General

Engineering - Dean's List

Retired U.S. Army Reserve Lieutenant Colonel

Served in U.S. and International leadership (Brigade Executive

Officer, Battalion Command, Command & General Staff College

Instructor, Operations, Intelligence, and Logistics) positions. TS/SCI

Security Clearance - While on active duty.

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