Edward J. Bartnicki, Jr.
**** ****** ***** **** *********: 716-***-****
West Seneca, New York 14224 E-mail: *******@***.***
SUMMARY OF QUALIFICATIONS:
Results-oriented, high-energy, hands-on professional, with a
successful record as an accomplished professional with a strong
background in leadership, project planning, and quality
development. Developed and maintained a quality system to ensure
that all products meet customer specifications. Outstanding
communication skills with proven ability to build and lead highly
efficient teams, train personnel, and convey complex concepts in
understandable terms. Effective communicator/ team player; focusing
on meeting customer requirements.
QUALIFICATION HIGHLIGHTS:
Managed and implemented ISO 9001: 2000 quality systems, including
formation of corrective action and documentation of procedures
utilizing Six Sigma techniques (FMEA, Cause/effect, and DMAIC).
Developed and launched many successful ISO 9001 surveillance/
recertification audits,
Developed and implemented a corrective/preventive action program,
which result in ensuring that the corrective / preventive actions
were more effective with indentifying the issues. Six Sigma Project
. Demonstrated analytical skills - (SPC) Statistical
Process Control, 8D structures. Proven abilities with
cost reduction and yield enhancement tools and
process improvement - Six Sigma, Lean Manufacturing,
5S programs (FMEA), (TQM) Total Quality Management,
ISO9001:2000, TS 16949, ISO13845, AS9100, and
ANSI/ASQC Q9001 Quality Systems.
Successful Projects Management: 807 and Sylgard Process saved
$148,000 in defective products.
Increased production by 23% by reducing waste, increased line
efficiency and evaluated an organization's processes and products.
Implemented improvements for Centerless Grinders and Round Bar
Straighteners saving $265,000
Professional Experience:
Niagara LaSalle -Quality Assurance/ISO 9001 Coordinator, Cold Draw
Steel 01/15/08-05/29/09
Coordinator and performed on-line inspections and spot check
audits during production and/or packaging.
Performed and documented quality audits to ensure compliance
with regulations and quality standards.
Managed and implemented the ISO 9001 quality system,
established and operated a Quality Audit Program at four
manufacturing plants. Internal Lead Auditor / Six Sigma
Champion Training / DMAIC.
. Reduced the Buffalo Plant customer returned goods from 6.5%
1/2008 to 3.5%in 6/2009. Six Sigma
. Improved the SPC efficiency of the Buffalo Plant from 82% in
1/2008 to 94% in 6/2009.
Coordinated and monitored Toyota procedures (PPAP) for new
metal product development.
. Directed and coordinated the maintenance and calibration of
measuring equipment and gages.
. Supervised the 5S clean-up work area project, which resulted
in reducing injuries and increased safety awareness.
. Directed and investigated all non-conformance activity and
Identified needed corrective-actions. Six Sigma project.
. Performed non destructive testing using ultrasonic testing
equipment and other inspection methods.
. Safety Consultant: Weekly consulted and directed with the
safety team to develop solutions to safety issues.
. Travel extensively to customers' facilities to investigate
customer complaints and uncertainties.
Contract Employment:
Motorola /Continental (Electronic) - Quality Control Engineer-
Automotive 8/17/07 to 1/10/08
Supervised all quality activities of P2RT sensor (SMT) production
lines to verify conformance to quality assurance standards and
programs to prevent or eliminate surface defects. Rewrote and
maintained the work instructions, process control plans and
updating of the ISO9001/TS16949 quality system.
Audited the final inspection process and production lines per
TS16949 quality manufacturing procedures.
Managed several projects: 807and Sylgard Process and the
restructuring of the final inspection/packaging department.
This project reduced the customer return rate by 3.5%. Quality
technical liaison for Ford Motor sensors.
Gaymar Industries - Validation Quality Medical Engineer 10/24/06
to 08/10/2007.
Managed and validated patient temperature and pressure ulcer
products and developed testing procedures for product validation.
The validation of products included determining product
specifications, IQ, OQ and PQ validation. Qualified all medical
products through design and testing requirements in regards to CE,
UL, and ETL standards.
Developed and wrote DFMEA's and PFMEA's to analyze potential
reliability problems in the development cycle of the products.
Conducted internal audits of receiving and production lines.
Tested current packaging material and developed packaging to reduce
product damage.
Moog, Inc., Plant 24 - Test Engineering Technician - AS9100
2/27/06 to 9/27/06
Servotronics - Test Engineering Technician - AS9100 7/11/05 to
2/27/06
Inspected, repaired and calibrated servovalues units according to
specific process and work instruction.
Quality inspected of all calibrated valves; maintained all quality
documents and records all the time.
Experience with FAIR Forms AS9100 First Article Inspection Sheet
McGard, Inc. - Automotive Machine Shop Quality Auditor-ISO-9001
and TS16949 11/01/02 to 5/15/05
Managed and performed product first article, final inspection and
audit heat induction lines.
Which include electroplating, hardness, tensile strength tests,
heat treating, plating technologies and thread testing.
Operated the Instron, hardness tester, CMM Inspections, optical
comparator and dial, digital and vernier calipers.
Edward J. Bartnicki, Jr.
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INGRAM MICRO - Supervisor of Desktop Support (East) Computer Sales
1/2000 - 6/2001
Supervised service/helpdesk technicians assisted with escalation of
help-desk tickets to ensure users problems are solved as
expeditiously as possible. Technical supported all PC functions
included problem determination and resolution, consultation for the
procurement of PC equipment, configuration, installation and
upgrades of operating systems.
Conducted performance evaluations and assisted Senior Information
Technology Manager.
Provided administrative support to Senior IT Department Manager and
Service Technicians servicing approximately 600 internal pc users.
Trained and supervised pc technicians and network specialists.
Managed PC projects resource requirements including personnel,
software and equipment and made recommendations to management.
Project sales saved $112,000.Computer testing equipment used
component-level PC diagnostic tools.
Raymond Corporation /Hooper Handling, Inc. Lift Trucks 4/1997 -
10/1999
Service Manager
Managed electric/electronic lift truck inspection, mechanical and
hydraulic hose repairs, and delivery of customer equipment
in accordance to standards.
Determined customer needs and developed service / products to meet
customer requirements.
Prepared and regulated budgeting process as it pertains to shop/
field service sales / margin.
Served as Safety Coordinator and member of Safety committee.
. Conducted required inspections,
training, continuous improvement process (CIP).
. Developed professional relationships with customers and
managed levels of service and satisfaction.
. Increased lift truck sales by 21% and repair shop orders by
28%.
Raymond Corporation -Manufacturing/Industrial Engineer-Lift Trucks
4/1997-8/1997
Coordinated new lift truck applications, interfaced with product
engineering, suppliers, manufacturing and customers. Analyzed and
improved work force utilization, facility layout and operational
data such as production cost, process flow charts and production
schedules.
Worked directly with SMT vendors to ensure specification are meet.
Supervised product content, documentation and coordinate the
resolution / disposition of product claims.
Increased Pacer production by 23% by reducing waste and increasing
line efficiency.
Team leader for improving sales/marketing operating manuals and
lift truck specification project and redesigning wire
harness for pacer lift truck.
X-Ray and chemical penetration testing and knowledge of welding of
metal bodies ad nmast inspection,
Fabrication, hydraulic hose for hydraulic hoses for lift trucks
Developed and deliver custom product training at either customer
site(s) and/or at a manufacturing facility.
Al Tech Specialty Steel Corporation 4/1996 - 4/1997
Manufacturing/Industrial Engineer - Stainless Steel
Manufacturing
Improved and rewrote the quality production processes, procedures,,
department layouts, production standards and capital equipment
upgrades. Developed and implemented departmental strategies and
policies that delivered uality improvements in products and
productivity.
Performed time studies on all production operations in the Bar &
Rod Department, which decreased the production time of each
production process. Developed testing procedures and reviewed
corrective actions for hold materials.
Implemented methods for improving worker efficiency and reducing
waste of materials by utilizing concepts such as restructuring job
duties, reorganizing work flow and improving work instructions and
production equipment efficiency.
Reduced the mobile equipment fleet cost by 22 % and implemented two
programs: leased vehicles and diesel power vehicles versus propane
vehicles.
Experience with stress relieving it in a precisely controlled
furnace
Globe International, Inc. Manufacturing Conveyor Belts (Textile)
Process Modification Engineer, Quality Control, Safety
10/1993 - 3/1996
Supervised and conducted splicing research that included the
development, monitoring, scheduling, training and periodical
testing of all splicing processes and procedures for Buffalo and
St. Louis service centers.
Developed and implemented production strategies that delivered
productivity improvements, reduced lead times and defective
returns. Working knowledge with PVC, Polyurethanes and related
adhesives.
Provided technical support to internal technicians, sales,
marketing and customers.
Coordinated, developed, monitored of projects, which resulted in
$3.4 million revenue.
Developed, monitored, and conducted quality and safety training
programs in Buffalo and St. Louis service centers, which decreased
defective return products by 5 % and increased on time shipments by
2.5 %.
Supported and assisted customers with technical support in
troubleshooting product or application problem.
Edward J. Bartnicki, Jr.
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Education
State University College, Buffalo, NY
Bachelor of Technology, Electrical Engineering Technology-
Electronic Option(1990)- GPA: 3.10 - Dean's List -1990
Erie Community College - South, Orchard Park, NY - 1987
Associate in Applied Science, Computer Repair Technology (Hardware
- Electronic) (1987) - GPA: 3.85
Ingram Micro Leadership Certificate Programs, Williamsville, NY
Conflict Resolution, Understanding Others, Foundation of Management
Certifications
Certifications / Quality Programs
Supervisory Training, Total Quality Management
QAI Certified Internal Lead Auditor
Six Sigma Training / DMAIC
TECHNICAL SKILLS
Computer Skills: Microsoft Word, Excel, PowerPoint, Access and
Outlook, Lotus Notes, and Internet navigation and others.
Windows 95,98,2000, Windows Network 98, Microsoft Office 2000
Professional