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Sales Customer Service

6850, United States
May 26, 2010

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** ********* ****

Norwalk, CT ***50

Home: (203) ***-**** e-mail:


Accounts Receivable/Credit Supervisor with extensive experience in

commercial collections. Proven effective leader with the ability to

motivate individuals to meet corporate goals and objectives. Major

strengths in organization and detail. Exceptionally hard working,

dependable and results driven.


DAYMON WORLDWIDE, Stamford, CT 2001-Present

International company specializing in the sales and marketing of private

label products.

Collections/Accounts Receivable Analyst

Responsible for collecting receivables and reconciling over 280 supplier

accounts on a monthly basis. Work closely with our Business Managers and

Customer Service Teams at our field offices on various issues that impact

cash receipts

. Responsible for managing collections of over $25 million in commission

payments per year for approximately 280 suppliers.

. Maintain a Major Account report for 52 top suppliers for the purpose of

tracking estimated cash receipts of $2.2 million on a monthly basis.

. Maintain a deduction report for the purpose of tracking issues on a

monthly basis for both Field Offices and Management.

. Reconcile all supplier accounts on a monthly basis.

. Research and help resolve brokerage commission issues such as short

payments, deductions, withheld brokerage and rate discrepancies.

. Negotiate payment plans and settlements on disputed commissions.

. CIRCON CORPORATION, Stamford, CT. 1995 -


Manufacturer of medical instruments with estimated sales of $150 million.

Supervisor of Accounts Receivable/Credit 1999 - 2001

Managed collection efforts for Accounts Receivable Department consisting of


Account Receivable Specialists and 1 Cash Application Administrator with

receivables of

$30 million and approximately 6,000 accounts.

. Improved Days Sales Outstanding (DSO) from 65-59 days over the past two

years by identifying and analyzing account balances over 90 days old.

. Investigated acquired credit balances over 1 year old and reduced

exposure from $1.5 million to $650,000 within 90 days.

. Negotiated unique one-time payment arrangements at year-end resulting in

a 50% increase in monthly collections meeting corporate objectives.

. Reviewed and controlled the release of approximately 200 orders monthly

for customers who have exceeded their credit limit.

. Prepared 3 composition reports for submission to the Director of Finance

by obtaining and abstracting data from month end Aged Detail Report.

. Edit over 250 purchase orders per month for sales over $4K to validate

appropriate information resulting in a 5%-7% decrease in delinquent

receivables over 90 days old.

. Decreased allowance for doubtful accounts from $1.8 million to $1.2

million over the past two years by identifying and prioritizing high

dollar delinquent accounts.

. Determined credit worthiness for 10-20 potential and established

customers through bank and trade references and Dun and Bradstreet (D&B)

reports on a weekly basis.

. Calculated the reserve for doubtful accounts on a monthly basis for V.P.

of Finance.

Accounts Receivable Specialist/Credit Analyst 1995 - 1999

Responsible for collecting receivables, reviewing and recommending credit

worthiness for potential customers, establishing credit limits and payment

terms for new customers. Compiled and submitted monthly bad debt

calculation to management.

. Responsible for maintaining Accounts Receivables for approximately 1200

accounts ranging from government agencies, domestic hospitals, medical

centers and physicians offices.

. Recommended credit worthiness to management for potential customers

through bank and trade references.

. Reviewed and controlled over the release of 500 orders monthly for

customers who have exceeded their credit limit.

. Researched and reconciled over 150 price discrepancies, short payments

and unapplied payments per month on customer's accounts.

Xerox Corporation. Stamford, CT 1989 - 1995

Manufacturer of office equipment

Financial Specialist/Term Lease Maturity Coordinator

Edited and validated contracts and purchase orders for financed equipment

for Massachusetts, New Hampshire, Maine and Vermont regions. Responsible

for maintaining all term lease maturities for the northeast region.

. Identified and resolved approximately 200 unbilled accounts each month.

. Established over 300 finance contracts databases per month, used for

billing customers, within 72 hours of receiving documentation from sales


. Edited and validated between 250 and 400 contracts and purchase orders

per month for financed equipment within 48 hours of receipt to ensure

proper documentation.

. Authorized and monitored the removal of 250 products per month from

customer's facilities.

. Provided maintenance price quotes to customers within 24 hours of



B.S., Finance, Quinnipiac College, Hamden, CT 1989

Minor: Accounting


1994 Xerox All Star for 94 performances

1993 Xerox Achievement Award

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