Deborah Reagin **** Mariposa Dr
Austin, TX *****
512-***-**** cell
512-***-**** Hm
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Objective
To work for a diverse company, self-starter, potential for growth,
highly motivated, & a potential for growth in the company
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Skills
Notary licensed
Medical billing
Collections (all)
35 wpm
Internet literate
Excel spreadsheets
Word processing
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Education
Florida Metropolitan
University
Associates degree of Science in Paralegal Studies Graduated
7/2009
3.50 Cum Laude honors
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Experience
Public Employees Credit Union Collector
Austin, TX
February 2009-Present
.Collect on delinquent vehicle loans
.Process loans for repossession
.Prepare file for legal suit
.Process payments over the phone
Ultimate Staffing
Sept 2008-March 2009 Temp Employee
Austin, TX
Currently with Collins Financial.
. Collect on retail accounts.
.Credit cards, payday loans, auto loans.
. Work on the dialer system.
McKenzie, Paul & Assoc.
Aug 2008-Sept 2008 Collector
Austin, TX
.Collected on commercial accounts.
. Skip trace.
Thomas & Associates LLC
Sept 2007-Aug 2008 Senior Manager/Collector
San Antonio, TX
.Supervise 5 employees.
.Keep track of collection budget for the collection floor.
.Resolved disputes.
. Exceed my personal budget every month.
.Company liaison to clients.
.Skip trace.
. Assisted sales in closing on new clients.
Collectibles Management Resources
May 2007-Sept 2007 Collector
Fresno, CA
.Collect on broken apartment leases, rental car damages, & medical
bills.
.Skip tracing, look for assets & verify employment to prepare
accounts for lawsuits
. Exceeded my monthly goals for the last 4 months.
Thomas & Associates LLC
February 2006 - March Senior Collector San Antonio, TX
2007
.Senior Collector in the Legal Department.
.Process liens & judgments.
.Collect on commercial accounts & a few retail accounts.
.Contact with our clients to keep them updated on their accounts.
.Assist our staff attorney with preparing cases for suit.
.exceed all monthly goals set up by management.
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Chase Bank
February 2005 - Collection Specialist San Antonio, TX
February 2006
.Worked in the Internal Recovery Department. This is credit card
accounts over 120 days past due.
.Resolved issues concerning the past due of the account. Offered
settlements to avoid accounts going to outside agencies.
.Set up payment plans.
.Worked on the Customer Assistance Team as a Team Leader. This unit
assisted customers to get on special payment plans so the
cardholder could keep their account with the bank.
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Thomas & Associates LLC
September 2003 - Collection Specialist San Antonio, TX
January 2005
.Contact businesses on past due invoices.
.File & follow up on judgments & property liens.
.File & follow up on bad checks to district attorneys.
.Communicate with clients.
.Work in the legal department.
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Phoenix Recovery Group
June 2003 - August Collector San Antonio, TX
2003
.Collect on broken apartment leases.
. Skip trace.
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attributes
Top collector of the month, employee of the month. Exceed my budget
every month. I am a team player & coach. The Dean's list at Everest
University Spring of 2008. Graduate Everest University with 3.50
Cum Laude 2009.
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