Customer Service Manager

JOHN E. RASMUSSEN

**** ***** ** *. *** ****

Clearwater, Florida 33764

727-***-****

OBJECTIVE: To obtain a position to utilizing my knowledge and skills. To establish a

permanent

FT position in the Food Service Management field.

QUALIFICATIONS: Hands on cooking,, mentoring,.

purchase/inventory, sanitation certification. Seven years FOH

Management

with retail experience. 40 total years in Food Service. Extensive

knowledge in BOH preparations for thirty years.

EDUCATION: 1973 - 1975 Johnson and Wales University, Culinary Division

1969 - 1973 Shelter Island High School, Business Program

1981 Certified Food Service Supervisor

Middlesex Community College

1996 Serv-Safe

1998 Certificate in Management and Leadership

State of Connecticut

12/2014 to Present

Natures Food Patch

1225 Cleveland St.

Clearwater FL, 33759

Cook. Prepare all hot foods from scratch, sanitation, mentoring, training new employees. Supervise second shift food service staff. Implement new recipes.

04/2001 - 07/2008 kitchen Manager Italian Marketplace

Restaurant/Bakery

Purchase/Inventory/Sanitation control. Mentor staff.

Menu writing, enforced policies and procedures.

FOH customer service, marketing, assigning staff,

scheduling. General administrative duties/record keeping,

payroll/staff records. Off premise supervision of catered

events. Line/catered events.

.

08/2000 - 03/2001 Banquet Chef Fireside Inn

Prepare and serve Banquets for up to 600 persons, a la carte for FOH

Sports Restaurant, receiving, sanitation, mentoring.

12/1979 - 03/2000 Supervising Chef / Head Cook State of Connecticut

Supervision and management of Foodservice personnel, scratch

cooking, purchase/inventory/sanitation control, tray line service,

therapeutic diets, record keeping, report writing and recording,

computer skills, scheduling, hire, implemented and enforced

policy and procedures, general business office practices and

procedures.

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