Sales Customer Service

Amblessed Emmaokorie

***** ******** **. #* ******, MD 20708 abmgkf@r.postjobfree.com 240-***-****

Presenter

Graduate of St. Xavier's MPH/MBA program-highly

motivated to grow professional sales career in

any industry.

Excellent interpersonal, communication and

relationship-building skills. Listen attentively,

communicate persuasively and follow through

diligently.

Technically skilled-cross-platform expertise

(Win/Mac) and proficiency in Word, Excel,

PowerPoint, Access, Raiser's Edge, and

Salesforce.

Successfully generated revenues of

$820,000-$850,000 in present position.

Developed and maintained business relationships

in order to create more opportunities for

revenue.

Trained and managed consultants and sales teams.

Work Experience

2TOR

August 2009 - current

International Admissions Counselor

A fast paced inside sales organization in the education industry working

with the University of Southern California's Masters of Arts in Teaching

programs. Performed telephone sales presentations and interviewed potential

teachers for the program. Followed up with potential international and

domestic students to answer questions and generate referrals.

Sales Accomplishments:

. Advised potential international teachers on preparing for the

admissions process.

. Responsible for qualifying leads and taking them through sales cycle

which required continuous follow-up.

. Assisted in the applicant's admissions process.

. Provided guidance through financial aid.

. Responsible for matching a quota of $280,000-$400,000 in revenue.

. Collaborated with team members to set up international accounts and

presence for the Masters of Arts in teaching programs.

. Tracked and analyzed potential sales opportunities and aligned sales

strategies to match goals.

. Participated in a tradeshow in Dubai and responsible for presenting

marketing opportunities in Hong Kong

. Managed pipeline of assigned business opportunities from initial

contact to close.

. Maintained CRM via Salesforce.

EXCEL Consults

January 2008 - current

Business Development Consultant

Organized meetings and seminars with new and established clients and

perform sales presentations and employee training that provide clients with

information about how to build strategic new business development. Follow

up with owners to answer questions and resolve concerns. Clients included

hospitals, schools, government departments and non-profit agencies.

Sales Accomplishments:

. Earned consistent commendations for exemplary consultative service.

Singled out for "going above and beyond expectations" and "providing

outstanding training service and attention to clients"

. Recognized for ability to quickly establish rapport with clients and

building a loyal clientele.

. Selected and streamlined services and training based on analysis of

client need, resulting in satisfied clientele.

. Identified business opportunities for organizations to improve their

bottom-line.

. Created business relationships that led to revenue of well over $

250,000.

Living Word Ministries

January 2005 - May 2009

Mission's Liaison

Marketed and promoted an organization that builds schools and hospitals in

sub-Saharan Africa. Responsible for first class customer service and

sourced for potential partners and donors. I was responsible for raising

funds and acquiring equipment worth $10,000-$50,000. I developed business

relationships with governmental and public officials to raise awareness for

the cause of the organization.

Sales Accomplishments:

. Acted as a spokesperson and representative at network gatherings,

meetings and seminars

. Presented before national and international delegates in regards to

needs of the organization and the community it served.

. Planned budget meetings to evaluate present revenue and revenue needed

for the upcoming year.

. Planned and executed fundraisers to fund projects in excess of 1

million dollars.

. Promoted to Advisor and board member of the Rhema University-A

subsidiary of the Living Word Ministries

. Responsible for developing creative power points and marketing plan to

ensure that substantial revenue could be generated.

Other Work Experience

Pan-African Association

January 2007 - November 2007

Citizenship Outreach Coordinator

. Recruited new business clients through outside and inside networking.

. Assisted clients in the naturalization process and provided advice in

all immigration cases.

. Managed database of immigrant/refugee clientele

. Maintained relationship with clients and businesses in order to

develop new business relationships

. Fostered relationships with international and local agencies for the

benefit of refugee and immigrant populations.

Education

REGENT UNIVERSITY

DOCTOR OF STRATEGIC LEADERSHIP AND FORESIGHT, May 2012

ST. XAVIER UNIVERSITY

MASTERS OF PUBLIC HEALTH May 2008

MASTERS OF BUSINESS ADMINISTRATION May 2008

CERTIFIED IN MANAGED CARE, August 2007

PENNSYLVANIA STATE UNIVERSITY

B.S. KINESIOLOGY, August 2005

MINOR HEALTH POLICY ADMINISTRATION, August 2005

Certificates: Leadership Development

Languages English (native) Igbo (fluent)

Summary Profile

. Customer Acquisition

Referral/Repeat Business

Generation

PowerPoint Presentations

Public Speaking

Complaint Handling

Consultative Sales & Business

Reports & Correspondence

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