Elizabeth Maceil Moseley
Conway, Arkansas 72034
abmgjn@r.postjobfree.com
SUMMARY
. Accomplished in negotiating and building stable business relationships
with clients and co-workers based on attitude of teambuilding and
providing excellent customer service.
. Excellent communication and presentation skills.
. Highly effective organizational and time management skills.
. Thorough knowledge of issues of risk assessment, rating and
underwriting principles.
. Skilled multi-line underwriter with proven ability to manage a large
portfolio of agents and clients.
. Demonstrated strength in management/supervision resulting in effective
team operations, production, and problem resolution.
PROFESSIONAL EXPERIENCE
Underwriting Manager 2006-
2010
Texas Hospital Insurance Exchange
Austin, Texas
. Determined appropriate coverage and forms for professional liability
(medical malpractice), general liability, automobile and workers'
compensation for small to medium size hospitals.
. Determined level of risk, acceptability and pricing for requested
coverage. Coordinated with brokers to place property, inland marine,
crime, boiler and machinery and directors' and officers' liability
coverage.
. Developed and maintained relationships with independent agencies as
well as hospital administrators throughout the state of Texas.
. Worked with programmers to develop underwriting department portion of
company software programs in areas of rating, workflow, applicable
forms and endorsements, testing and implementation for two rating
systems.
. Developed effective departmental procedures and published working
procedure and underwriting guides for staff use.
. Encouraged use of purchased imaging system throughout the company,
trained staff and implemented procedures to allow Underwriting
Department to operate in a paperless environment.
. Trained staff who had little insurance background to become effective
assistant underwriters.
Senior Underwriter 2003-
2006
Association Casualty Insurance Company
Austin, Texas
Received and evaluated applications for a wide variety of commercial
insurance risks.
2. Determined appropriate coverage and forms for all lines of commercial
insurance - property, general liability, crime, inland marine,
automobile, workers' compensation and umbrella.
Determined level of risk, acceptability and pricing for requested
coverage.
4. Negotiated with agents to build profitable book of business during
changing market conditions.
5. Developed and maintained relationships with independent agencies
throughout the state of Texas.
Underwriting Supervisor 1993-
2003
Texas Mutual Insurance Company
(Formerly The Texas Workers' Compensation Insurance Fund)
Austin, Texas
Responsible for daily operation and supervision of underwriting team
that consistently out-
performed all other underwriting teams in quality, production and
service.
7. Participated in inter-department projects to develop workflow systems,
billings and receivables systems, process management and internet
quoting.
Responsible for insuring compliance with various regulatory agencies
as well as internal policies and procedures.
9. Acted as company representative and expert witness in various legal
actions for premium fraud cases.
Reviewed, developed and coordinated changes in underwriting policies
and procedures.
Commercial Multi-line Underwriter 1987-
1993
Northwestern National Insurance Group
Austin, Texas
Received and evaluated applications for a wide variety of commercial
insurance risks.
Determined appropriate coverage and forms for all lines of commercial
insurance - property, liability, crime, inland marine,
automobile, workers' compensation and umbrella.
Determined level of risk and pricing for coverage; had full
responsibility for determining whether to accept risk.
Developed and maintained relationships with independent agencies,
sales agents and field underwriters and loss prevention
representatives.
Had direct underwriting responsibility for 20 agencies generating a
premium volume exceeding $3.2 million.
Commercial Lines Customer Service Representative/
1983-1987
Office Manager/Bookkeeper
Thomas Bagley & Associates
Austin, Texas
Directed all office operations and supervised both commercial and
personal lines insurance sales for new agency.
Supervised agency staff that numbered 10 at peak of operations.
Set up manual, and subsequently automated, bookkeeping systems.
Initially handled information collection, placement and billing for
all business, training new staff and delegating duties as growth
justified actions.
20. Participated in business and marketing decisions that built agency
from $0 to premium volume in excess of $3.5 million in 3 years.
Prior to 1983
Began insurance career in 1974 and worked in various independent insurance
agencies as a customer service representative and several surplus lines/MGA
agencies as an underwriter between 1974 and 1983.
MILITARY
Texas Army National Guard 1981-
1989
Captain, Personnel Officer, Aide de Camp to the Adjutant General of Texas
Camp Mabry - Austin, Texas
Honorable Discharge
Reviewed recommendations for awards, promotions and discharges,
performed inspections on subordinate units and wrote policy and procedure
guides relating to personnel practices, maintained personnel files.
Provided broad range of administrative and community-relations
support to the Guard commanding officer.
23. Organized and participated in numerous Guard ceremonies and public
events, including "Governor for a Day" ceremonies at the State
Capitol.
United States Air Force 1971-
1974
2nd Lieutenant, Administrative Officer
544th Aerospace Reconnaissance Technical Wing, Strategic Air Command HQ,
Omaha, NE.
Honorable Discharge
. Responsible for the maintainance and distribution of top secret
documents to various subordinate units.
. Scheduled, trained and monitored unit briefing team for VIP visitors.
EDUCATION
The University of Texas at Austin 1968-
1971
Austin, Texas
B.A., 3.2 GPA
Continuing Education:
Completed a wide variety of industry and in-house seminars and
courses on insurance and risk management.
INS 21, 22 and 23
CIC Courses:
27. Commercial Casualty
28. Life & Health
29. Personal Lines
30. Commercial Property
Sales and Negotiating Skills - various courses/seminars
32. Various courses on leadership training, management principles, and
staff development (DDI)
7 Habits of Highly Effective People (Stephen Covey)
34. Medical Professional Liability - Plus, self study
REFERENCES
Navid Nadimi
17703 Navigation Lane
Jonestown, Texas 78645
abmgjn@r.postjobfree.com
Nelda Dunlap
4410 Cumbria Lane
Austin, Texas 78727
512-***-**** (work)
Michelle Jennings
8310 Capital of Texas Hwy
Building 1, Suite 200
Austin, Texas 78731