Customer Service Sales
Resume:
Lorie Jackson
*** ***** ***** ****** * Dennison, OH 44621 * **********@*****.*** *
Twenty five years of work experience and various college degrees,
specializing in Accounting, Marketing, Customer Service, Computers and
Office Management with a desire to assist a growing company to excel in
this global market.
SUMMARY OF QUALIFICATIONS
Fifteen year experience working with a growing company within the medical
field first in accounting then in international marketing.
Experience in Accounts payables and receivables, Sales (domestic and
international), month end reports and forecasting.
Possess a BA in Management, Associates in Accounting and Associates in
Science.
Experience in setting up and running field training sessions for sales
reps, as well as training end users and employees on company products.
Possess a strong computer background and has actively installed new
computer data base systems within a company.
Managed and ran an office efficiently, handling hiring, firing and all
employee disputes with success.
Very dedicated and hard working individual who is a guaranteed team player
with a no job is beneath me attitude.
EDUCATION AND TRAINING
BACHELOR OF ART MANAGEMENT 1996
Malone College, Canton, OH
SELECTED ACADEMIC PROJECTS
Completed a fourteen month research project on "How to successfully supply
repair parts internationally". This project was later accepted by the
company I worked for and was implemented under my direction saving the
company time and money.
ASSOCIATE IN ACCOUNTING 1986
Kent State, New Philadelphia, OH
ASSOCIATE IN SCIENCE 2001
Kent State New Philadelphia, OH
Lorie Jackson * **********@*****.*** * 330-***-**** * Page 2
PROFESSIONAL EXPERIENCE
Plant Specialist Seasonal March 2010 to August 2010
Plant Essentials Lowes in New Philadelphia, OH
Large Plant Company, subcontracting to all Lowes stores.
Follow plant grams for area store and display plants according to the
layout from corporate.
Remove plants from carts and place them on tables.
Assist customers in selecting the right plant for their planting
environment.
OFFICE MANAGER June 2006 to July 2008
Carolina Stair Supply, Uhrichsville, OH
Manufacturer of Stairs, Laid off due to economy
Installed new computer program transferring all existing information to a
new online data system.
Designed training programs for employees and trained them on the new
system.
Ran quarterly sales meetings with sales reps.
Handled employee and customer disputes.
Managed office with four office workers.
Interviewed potential office workers.
Helped customers with product questions.
ACCOUNTS PAYABLE CLERK July 2000 to 2001
Schwab Industries, Dover, OH
Subcontractor of office work
Match open purchase orders with invoices.
Code invoices with account numbers.
Enter invoices into computer system.
Batch invoices and run checks.
Mail checks.
SENIOR ACCOUNTING ASSOCIATE /SENIOR MARKETING ASSISTANT
1985 - 1992/1990 - 1999
Zimmer Patient Care Division, Dover, OH
Processed payables, receivables and sales orders.
Provided end of the month reports and journal entries.
Reorganized the international Customer Service Department and forecast
system.
Performed analysis studies on competitive products and offered detailed
information.
Provided in service training for doctors and nurse on products as well as
training for sales reps.
ADDITIONAL EXPERIENCE
Strong knowledge in Excel, Word, Photoshop, Power Point, Quicken, Outlook,
Peachtree, Netsuite (online ERP system), JD Edwards.
Contact this candidate