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Sales Customer Service

Location:
Ponte Vedra, FL, 32081
Posted:
July 05, 2010

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Resume:

William

Wilson

[pic]

** ******** ***** ***, ***** Vedra, FL 32081*904-217-

7721*E-mail: abmgfj@r.postjobfree.com

Objective

To contribute strong sales, sales management, customer service and B2B

sales background along with motivational drive for success and excellence

in the position of Account Executive with a dynamic, aggressive, forward

thinking PEO.

Professional Profile

* Proven dedicated sales performer, over twenty year's sales, sales

management, account management & B2B sales

experience

* Persuasive communication skills, self-driven, results oriented,

committed to helping people

* Exceptional competence in establishing and achieving goals; sales

closing skills

* Clearly articulate, personable & professional with well defined

interpersonal & organizational skills

* Motivated achiever in relationship building, obtaining appointments &

managing complex information

* Acquired marketing and salesmanship skills through training and

interaction with customers

Professional Experience

Professional Employer Consultant, Strategic Outsourcing, Inc.,

Jacksonville, FL, July 2009 to May 2010

* B2B sales and marketing medical, dental insurance, payroll services &

worker's comp. insurance;

* Support Sr. Level Management; Drive sales and build client base while

managing existing accounts;

* Communicate with customers using creative sales strategies;

* Earn new business & establish business relationships while managing

existing accounts;

* Retain existing accounts & control risk factors;

* Demonstrate outstanding relationship-building, follow through, &

customer svc. to grow accounts;

Business Consultant/District Manager, Administaff Inc., Jacksonville, FL,

2005 to July 2009

* Business-to-business sales & marketing medical, dental insurance &

worker's comp. benefits;

* Fast Start Club, Presidents Club, Chairman's Club 2005-2009;

* Exceed sales goals 2005 to 2009 in excess of $13 million using

aggressive selling techniques;

* Earn new business by establishing relationships resulting in higher

territory sales.

* Monitor market conditions, drive sales by marketing & selling human

resource packages;

* Deliver formal presentations demonstrating cost effectiveness &

improved customer service;

* Demonstrate outstanding relationship-building, follow through, &

client base maintenance;

* Implement new business, marketing & business development initiatives;

* Earned sales incentive by bringing in 10+ new customers in a six-

month period;

* Trained and managed a team of six new Business Consultants;

Professional Business Consultant, HR Outsourcing, Inc., Atlanta, GA, 2002

to 2005

* Oversee sales by marketing & selling human resources packages to

small to mid-size businesses

* Earned new business demonstrating cost effectiveness, reviewing

client needs & sales closing skills;

* Developed new business by cultivating relationships with decision

makers;

* Achieved $10 million in sales 2002; $15 million 2003, $18 million

2004; Number 1 consultant 2003-2005;

* B2B sales marketing medical, dental & worker's comp. insurance;

* Managed existing accounts resulting in 100 percent account retention;

* Managed account performance with ability to handle customer questions

& objections;

W.

Wilson ~ page two

904-217-

7721

Professional Employer Consultant, Strategic Outsourcing, Inc., Atlanta, GA,

1999 to 2002

* Business-to business sales and marketing medical, dental insurance

and worker's compensation;

* Achieved $13 million sales in 2000; achieved $12 million sales in

2001; achieved $5 million sales in 2002;

* Implement new business development initiatives; "Rookie of the Year

Award" 1999;

* Support Sr. Level Management; Drive sales and build client base while

managing existing accounts;

* Communicate with customers using creative sales strategies;

Store Manager, Sales Mgr. & Sales Assoc., Circuit City Stores, Inc.,1982 to

1992, 1994 to 1999

* Attained 110% of sales budget, 120% over prior budget; evaluated area

clientele w/competitive analysis;

* Received "Hero Award" for outstanding customer service; Strong sales

proficiency & product knowledge;

* Implemented plan to improve customer service; Exceeded sales budget

27 consecutive months;

* Managed staff of 50 including 4 managers; achieved total store

budget, inventory mgmt. & staffing;

* President's Club (Sales Associate) 1984-1989 (56 out of 60 months)

* President's Club (Sales Mgr.) 1989-1992 (monthly); President's Club

(Store Mgr.) 1996-1999 (27 mnths.)

Territory Sales Manager, Brown & Williamson Tobacco, Inc., 1992 to1994

* Developed & implemented strategies to increase retailer product

sales;

* Participate in merchandising programs; Negotiated display contracts;

* Identified & implemented strategic placement of products;

* Developed sales presentations; added 20 new accounts within first

year;

* Consistently exceeded sales objectives each quarter;

Education

* Bachelor of Arts in Broadcasting Cinema, University of NC at

Greensboro, Greensboro, NC

Deans List, Golden Chain Honor Society



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